Adept at promoting brand initiatives, I effectively represented Gotta be Marketing at industry events, boosting awareness. Skilled in customer relations and logistics coordination, I resolved complaints swiftly, enhancing satisfaction. My innovative event planning and promotional awareness drove success, demonstrating enthusiastic teamwork and communication. Achieved substantial reductions in call times at AU Small Finance Bank. Dedicated professional with proven performance in event management and organising.
Overview
4
4
years of post-secondary education
5
5
years of professional experience
Work history
Facilities assistant
convene
london, Ealing
09.2025 - 05.2026
Follow health and safety regulations to maintain a secure working atmosphere.
Organise tools and equipment to streamline operations and smooth daily workflow.
Coordinate with vendors to secure timely delivery of supplies.
Set up rooms each evening for the following day's meetings according to client requirements and company standards.
Ensure unused meeting rooms are prepared to standards and available for client show
VR Assistant
Mint People
London, ENG
06.2026 - 12.2026
Maintained digital database to speed up information access for visitors and staff.
Managed congested areas and queues to keep visitor flow moving smoothly.
Supported project administration by scheduling, tracking progress, managing databases, and documenting updates.
Monitored trial outcomes and followed project protocols during research and development activities.
Provided technical support for VR equipment by handling software setup and troubleshooting.
Assistant Manager
AU Small Finance Bank
08.2021 - 04.2023
Served as the primary point of contact for customers, efficiently addressing queries and resolving issues.
Customer interactions, significantly reducing call times while enhancing the bank's service reputation.
Education
Bachelor's Degree - BCom (Hons)
Chandigarh University
04.2018 - 05.2021
Master's Degree - MSc in International Business Management
University of West London
01.2024 - 06.2025
Skills
Customer complaints handling
Customer relations
Logistics coordination
Communication and teamwork
Marketing and sales
Promotional awareness
Timeline
VR Assistant
Mint People
06.2026 - 12.2026
Facilities assistant
convene
09.2025 - 05.2026
Master's Degree - MSc in International Business Management