Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Onela Mdingi

Sales Consultant
Johannesburg

Summary

Enthusiastic, trustworthy, and talented individual dedicated to improving service delivery within organizations by leveraging skills, knowledge, and expertise. Personable candidate committed to assisting clients in achieving financial goals through tailored strategies. Experienced in developing and implementing personalized plans to meet individual needs and objectives. Passionate about offering sound financial advice and supporting clients in reaching financial milestones.

Overview

14
14
years of professional experience
2002
2002
years of post-secondary education

Work History

Customer Service/Sales

Makro
01.2012 - 09.2015
  • Sales Prospecting
  • Telemarketing, Responsible for 300+ Customer's database.
  • Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
  • Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
  • Delivered exceptional service by consistently meeting or exceeding performance metrics for quality, speed, and accuracy.
  • Respond to queries, Preparing Pro forma invoices.
  • Cold calling and leads generation.
  • Maintained high levels of customer retention with proactive relationship-building strategies.
  • CRM
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

Real Estate Agent

Wakaba & Partners Real Estate
01.2020 - Current

Conduct open house to help market for sale property.

  • Help clients sell or lease properties.
  • Promoted properties through advertising & listing service.
  • Took prospective buyers or renters to view properties.
  • Negotiated, facilitated, and managed real estate transactions.
  • Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.
  • Maintained up-to-date knowledge on local zoning regulations, providing valuable insights to both buyers and sellers throughout transactions.
  • Communicated with clients to understand property needs and preferences.
  • Advised clients on market conditions and property value for informed decision-making.

Financial Advisor

Sanlam
01.2021 - 03.2023
  • Providing strategic advice across variety products.
  • Plan and Manage time effectively.
  • Grow Customer database.
  • Presentations, Persuasion, Sales, Data Capturing.
  • Analyzed financial needs of clients and developed tailored strategies to meet goals.
  • Ensured compliance with industry regulations and company policies while serving clients' best interests.
  • Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
  • Established new client relationships by conducting thorough needs assessments during initial consultations.

Financial Advisor

Old Mutual
01.2016 - 03.2019
  • Personable candidate committed to helping clients meet financial goals.
  • Extensive experience developing and implementing strategies tailored to clients' individual needs and objectives.
  • Passionate about providing sound financial advice and helping clients reach financial goals.
  • Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.

Education

Matric -

Whitestone College

Telecommunications - undefined

Winchester Training Academy

Sales And Marketing Education - undefined

Alison

Computer literacy certificate - undefined

Winchester College

Skills

  • Effective communication
  • Effective negotiation techniques
  • Goal setting
  • Effective time management
  • Analytical problem-solving
  • Customer engagement strategies
  • Providing strategic advice across variety products
  • Effective scheduling abilities
  • Grow Customer database
  • Presentations

Personal Information

  • License: Code 10
  • Date of Birth: 02/20/83
  • Nationality: South African

Timeline

Financial Advisor

Sanlam
01.2021 - 03.2023

Real Estate Agent

Wakaba & Partners Real Estate
01.2020 - Current

Financial Advisor

Old Mutual
01.2016 - 03.2019

Customer Service/Sales

Makro
01.2012 - 09.2015

Telecommunications - undefined

Winchester Training Academy

Sales And Marketing Education - undefined

Alison

Computer literacy certificate - undefined

Winchester College

Matric -

Whitestone College
Onela MdingiSales Consultant