Omphile Ramankashu
Kuruman,Northern Cape
Summary
A highly skilled professional with expertise in effective communication, problem solving, and computer proficiency. Demonstrates exceptional planning and organisation abilities, complemented by active listening skills. Committed to leveraging these competencies to drive success in future career endeavours.
Overview
2
2
years of professional experience
Work History
Security Officer
Bojosi Security Company
Kuruman , Kuruman
08.2024 - I currently work here
- Monitored and authorised entrance and departure of employees, visitors, and other persons to guard against theft and maintain security.
- Checked doors, windows and gates for signs of unauthorised entry.
- Handled lost and found property, ensuring items were securely stored and returned to their rightful owners.
- Oversaw the secure opening and closing of facilities, ensuring that all access points were properly secured.
Customer Service Representative
Power fashion
Kuruman , South Africa
11.2023 - 04.2024
- Addressed customer service enquires quickly and accurately.
- Assisted customers with product-related questions, feedback and complaints.
- Maximised customer satisfaction by resolving service issues promptly.
- Developed customer service guidelines and procedures, standardising response times and quality of service across the team.
- Developed empathetic client relationships and earned reputation for consistently exceeding sales goals.
- Maintained working knowledge of available products and services for enhanced customer service.
- Gave clients information about available products and services to build awareness.
Security Officer
Diphetogo Security Company
Kuruman , South Africa
04.2022 - 02.2023
- Patrolled various premises to prevent and detect signs of intrusion, ensuring the safety of personnel and property.
- Checked doors, windows and gates for signs of unauthorised entry.
- Conducted security checks at building entrances, screening visitors for prohibited items and granting authorised access.
- Issued visitor passes and temporary badges, keeping records of entry and exit to maintain security clearance levels.
- Responded to alarms and investigated disturbances to assess and neutralise potential threats swiftly.
- Managed crowd control at events, maintaining order and preventing disturbances or unsafe conditions.
- Walked property during busy periods to observe activities and protect assets.
- Enforced company policies regarding security and confidentiality, addressing violations promptly to minimise risks.
- Helped establish clear, relevant and successful security policies protecting assets and individuals.
- Conducted surveillance to obtain evidence of wrongdoing.
Education
Grade 12
Monchusi Secondary School
Morokweng North WestBestcore Security Training
Vryburg Computer Literacy
Dynamic College
GanyesaSkills
- Effective communication
- Problem solving
- Computer proficiency
- Planning and organization
- Active listening
Timeline
Security Officer
Bojosi Security Company
08.2024 - I currently work here
Customer Service Representative
Power fashion
11.2023 - 04.2024
Security Officer
Diphetogo Security Company
04.2022 - 02.2023
Grade 12
Monchusi Secondary School
Bestcore Security Training
Computer Literacy
Dynamic College