Summary
Overview
Work History
Education
Skills
Timeline
Generic

Omotoyosi Folami

London,ENG

Summary



Dynamic and organized professional with a solid background in problem-solving and team management, seeking a receptionist position. My experience as an online store manager has equipped me with strong organizational and communication skills, essential for effective front-line operations. With a foundation in business administration and finance, I excel at multitasking and providing exceptional customer service. I am committed to supporting your team and enhancing your organization’s efficiency with a positive and professional approach.

Overview

2
2
years of professional experience

Work History

Frontline Problem Solver

Amazon
08.2021 - 03.2023
  • Management of the Amazon database with the responsibility of monitoring critical pool times whilst under pressure, enforced concentration and intricate analysis of components.
  • Over 50 conditions had to be known beforehand, to digitally oversee the status of shipments and understand the structure of the database.
  • Teamwork is essential as miscommunication between floors within the warehouse could result in hundreds of shipments being lost.
  • Defined problems to make decisions and moved forward to support quick resolution.

Online Store Manager

Luxue
10.2021 - 01.2023
  • Oversaw the daily operations of the online store, ensuring seamless functionality and exceptional customer experience.
  • Monitored and responded to emails promptly, addressing customer inquiries and concerns in a timely and professional manner.
  • Provided guidance and assistance to customers, offering personalized recommendations and ensuring their needs are met effectively.


Education

A Level - Business Diploma , Finance Studies

SFH6
London
06.2021

GCSE - English Literature, English Language, Maths, RE

Sydenham School
London
06.2016

Skills

Attention to Detail

Communication Skills

Problem-Solving

Computer Literacy

Customer Service

  • Time Management

Timeline

Online Store Manager

Luxue
10.2021 - 01.2023

Frontline Problem Solver

Amazon
08.2021 - 03.2023

A Level - Business Diploma , Finance Studies

SFH6

GCSE - English Literature, English Language, Maths, RE

Sydenham School
Omotoyosi Folami