OMOTOLA WONUOLA
LONDON
Summary
Efficient [Job Title] with [Number] years of experience answering high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with drive to succeed.
Overview
21
21
years of professional experience
Work history
Business Support Coordinator
11.2021 - Current
- Spring Community Hub
- Handling phone and email referrals
- Find regular volunteer opportunities and write job descriptions based on what the organisation needs
- Facilitate volunteer, placement, and staff inductions and onboarding
- Maintain volunteer and staff records, get references, and get DBS check documentation
- Managing the facilities and Bookings of our spaces, supporting partners, and hirings
- Assisting with internal events and meetings, including minute-taking, preparing Agendas and inviting guests
- Keep track of office supplies and orders
- Help with routinely capturing impact, monitoring, and evaluation data using our systems and database, following GDPR guidelines and best practises
- Assist with the Recruitment of Staff and volunteers, such as job postings and duties related to new hires and existing employees
- Keeping up to date with legislation and policy related to the Service
- Outreaching and representing the organisation at external events
- Ensure adherence to health and safety guidelines, risk assessments, and appropriate safeguarding measures
- Act as a First Aid Officer, Fire Warden, and Health and Safety Lead
- Handling phone and email referrals
- Find regular volunteer opportunities and write job descriptions based on what the organisation needs
- Facilitate volunteer, placement, and staff inductions and onboarding
- Maintain volunteer and staff records, get references, and get DBS check documentation
- Managing the facilities and Bookings of our spaces, supporting partners, and hirings
- Assisting with internal events and meetings, including minute-taking, preparing Agendas and inviting guests
- Keep track of office supplies and orders
- Help with routinely capturing impact, monitoring, and evaluation data using our systems and database, following GDPR guidelines and best practises
- Assist with the Recruitment of Staff and volunteers, such as job postings and duties related to new hires and existing employees
- Keeping up to date with legislation and policy related to the Service
- Outreaching and representing the organisation at external events
- Ensure adherence to health and safety guidelines, risk assessments, and appropriate safeguarding measures
- Act as a First Aid Officer, Fire Warden, and Health and Safety Lead
- Handling phone and email referrals
- Find regular volunteer opportunities and write job descriptions based on what the organisation needs
- Facilitate volunteer, placement, and staff inductions and onboarding
- Maintain volunteer and staff records, get references, and get DBS check processed
- Assisting with internal events and meetings, including minute-taking, preparing Agenda and inviting guests
- Help with routinely capturing impact, monitoring, and evaluation data using our systemsand database, following GDPR guidelines and best practises
- Assist with the recruitment of staff and volunteers, such as job postings and duties related to new hires and existing employees
- Keeping up to date with legislation and policy related to the Service
- Outreaching and representing the organisation at external events
- Ensure adherence to health and safety guidelines, risk assessments, and appropriate safeguarding measures
- Act as a First Aid Officer, Fire Warden, and Health and Safety Lead
Central Southwark Community Hub
01.2012 - Current
- Working with staff, pupil and parent and act first point contact for parents
- Contributing to the planning and preparation of activities
- Serving and clearing away of snacks and packed lunches
- Provided appropriate basic and record any incident and record any incident and follow procedure
- Responsible for cooking, cleaning, budgeting and maintaining the smooth running of the family home
- My daily work included all the skills needed to maintain a household such as managing a small fixed budget, caring for dependants, attending appointments, maintain a clean and healthy environment, meeting deadlines and prioritizing workloads
Foodbank, Central Southwark Community Hub
12.2018 - 01.2022
- Working with client that use the service
- Helping in packing the food
- Ensure the place is clean and tidy at all time
- Working in the stock room to sort out the donations of foods according to expire date
- To welcome client and enter details
Peoples Outreach Worker
Children and Young, Spring Community Hub
02.2021 - 11.2021
- Contributing to the planning and preparation of activities
- Promoting the project to Southwark schools and community groups
- Ensure all volunteers training certificates are received, filed, and saved appropriate
- All centres have PPE, First Aid Boxes, activity packs, sign-in sheets, etc
- Work with the CYPS manager to plan and organise activities for each center
- Prepare all centres and contact agencies, caretakers, wardens, and site managers
- Update families, agencies, and partners on holiday club activities
- Organise a holiday and after club, working on schemes, supporting children and young people and their families, and modelling practise
- Provided appropriate basic and record any incident and record any incident and follow procedure
- Parenting Facilitator Jan 2022 and Ongoing
- Southwark Empowering Parents Empowering Communities Hub
- Family Early Help Parenting Team
- Ensuring that the environment is conducive to learning
- Validating group participation, feedback, and discussion
- Ensuring session ae is delivered comprehensively and in accordance with the manual
- Reporting any safety-related concerns to the supervisor.
Reception Assistant
Oliver Goldsmith Primary School
01.2020 - 01.2021
- Supported Reception Staff in daily running of nursery
- Supervised children in learning & play activities
- Supervised children at mealtimes, assisted when necessary
- Reading to group of children
- Ensured environment was safe at all times
Holiday Club Volunteer
12.2019 - 01.2021
Researcher Assistant/ Personal Assistant
W. Hospitality Group
01.2003 - 01.2012
- Meeting clients to discuss research projects about Hotels
- Creating plans or proposals and presenting them to clients
- Researching on how to manage a budget
- Designing questionnaires and organizing surveys
- Briefing the clients on all the analysis on SWOT on Hotel building
- Organized the CEO's daily work
- Attended International meetings with prospective clients for the company
- Participated extensively in selecting, interviewing and finally recruiting junior to middle level staff for the company
- Monitoring the progress of surveys
- Analysing data and presenting results to clients
- Advising clients how they can best use the research
Education
(QNUK Level 2 - undefined
Charity - undefined
Being a parents course Awareness of Understanding Autism - undefined
2022
Certificate in Food Safety for Catering - undefined
2022
Early Years Practitioner Level 2 Diploma - undefined
Westminster Kingsway College
2020
Certificate in PACT's Family Food Club - undefined
Guy's & St Thomas
2019
Degree - Business Administration
Lagos State University
2010
Skills
- Good communication skills, both written and spoken
- Computer literate - knowledge of
- Galileo, Basic Word, Excel, Access, Microsoft windows
- Able to work quickly, carefully and methodically
- Honest, reliable and a good timekeeper
- Capable of following instructions accurately
- Friendly, confident, polite, helpful manner with the general public
- Patient and able to deal with awkward customers
- Effective and reliable when working as part of a team
Timeline
Business Support Coordinator
11.2021 - Current
Peoples Outreach Worker
Children and Young, Spring Community Hub
02.2021 - 11.2021
Reception Assistant
Oliver Goldsmith Primary School
01.2020 - 01.2021
Holiday Club Volunteer
12.2019 - 01.2021
Foodbank, Central Southwark Community Hub
12.2018 - 01.2022
Central Southwark Community Hub
01.2012 - Current
Researcher Assistant/ Personal Assistant
W. Hospitality Group
01.2003 - 01.2012
(QNUK Level 2 - undefined
Charity - undefined
Being a parents course Awareness of Understanding Autism - undefined
Certificate in Food Safety for Catering - undefined
Early Years Practitioner Level 2 Diploma - undefined
Westminster Kingsway College
Certificate in PACT's Family Food Club - undefined
Guy's & St Thomas
Degree - Business Administration
Lagos State University
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