Omotekovie Victory Omamuyovwi
Luton,United Kingdom
Summary
Detail-oriented Assistant Administrator with expertise in customer service and office efficiency. Manages client communications, effectively resolving enquiries to enhance company reputation. Organises tasks and resources to support project management and departmental objectives, and maintains accurate correspondence and archives.
Overview
6
6
years of professional experience
Work History
Assistant Administrator
Dominion City
Luton , Bedfordshire
11.2024 - 03.2026
- Assisted with the recruitment process, including scheduling interviews and preparing induction materials for new starters, to ensure a smooth onboarding experience.
- Developed and maintained effective communication channels between departments, enhancing organisational workflow.
- Delivered high-quality customer service by addressing client enquiries, resolving issues, and maintaining satisfaction levels.
- Maintained impeccable office organisation to support efficiency, professionalism and performance objectives.
- Helped staff with special projects by setting up schedules and organising resources.
- Oversaw day-to-day office operations such as organising correspondence, managing incoming calls and creating business records.
- Communicated clearly and concisely with customers, maintaining positive and professional telephone manner throughout.
- Facilitated inter-departmental communication by distributing internal memos and updates, keeping all staff informed of important changes.
- Answered customer calls within allotted timeframes, providing professional care to uphold company reputation.
- Managed client communications by answering phones and corresponding through email.
- Scheduled appointments and maintained master calendar.
Administrator
Apata Restaurant
Luton , Bedfordshire
11.2023 - 08.2024
- Maintained office organisation using daily routines for efficient, professional service.
- Operated printers, fax machines, and photocopiers to keep office systems running.
- Coordinated day-to-day office tasks including correspondence, calls, and business records.
- Archived physical and digital documents to protect confidentiality and information.
- Scheduled meetings by coordinating communications across departments for key updates.
- Delivered clear telephone communication to customers in a professional manner.
- Checked incoming paperwork such as contracts and letters for accuracy.
- Handled cash, credit card, and voucher payments with accurate financial records.
- Maintained clean, tidy, and organised checkout areas for smooth service.
- Updated daily records to track sales and confirm payment totals.
- Greeted patrons and said farewells to create a welcoming environment.
- Worked overtime shifts to maintain workflow during busy or high-volume periods.
- Managed client communications by answering phones and corresponding through email.
- Administered physical and digital filing systems, keeping records well-organised and easily retrievable for team members.
- Delivered high-quality customer service by addressing client enquiries, resolving issues, and maintaining satisfaction levels.
- Managed client correspondence, order tracking and data communications.
- Monitored and controlled office inventory, ensuring adequate supply levels, timely product ordering and efficient management of company resources.
- Maintained impeccable office organisation to support efficiency, professionalism and performance objectives.
- Assisted in project management activities, including planning, execution, and monitoring, to meet objectives and deadlines.
- Advised senior management on facilities needs and delivered ongoing operational support.
- Monitored compliance with health and safety regulations, conducting regular audits to promote a safe working environment.
- Supervised supply purchases, management and tracking in line with budgetary requirements.
Administrator
West Channel Hotel
Warri, Delta State
02.2020 - 05.2023
- Coordinated daily administration by scheduling meetings and arranging files for office efficiency.
- Streamlined office operations by enhancing procedures and policies.
- Administered physical and digital filing systems to keep records retrievable for team members.
- Handled client calls and responded to emails to maintain clear communication.
- Delivered customer service by addressing client enquiries and resolving issues promptly.
- Oversaw client correspondence, ensuring timely order tracking and effective data communications.
- Facilitated interdepartmental communications to schedule meetings and disseminate critical updates.
Skills
- Data entry
- Document management
- Office organisation
- Project management
- Time management
- Customer service
- Communication skills
- Administrative procedures
Timeline
Assistant Administrator
Dominion City
11.2024 - 03.2026
Administrator
Apata Restaurant
11.2023 - 08.2024
Administrator
West Channel Hotel
02.2020 - 05.2023