Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
Generic

Omotayo hamdalat Ishaq

Leeds,United Kingdom

Summary

Compassionate carer possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in carering. Collaborative team player with strong clinical and interpersonal skills.

Overview

23
23
years of professional experience
1
1
Certification

Work history

Senior Caregiver

Integrated kare solutions
South ockendon, london, United Kingdom
10 2023 - Current
  • Monitors service users conditions by taking temperature, pulse, respiration and weight.
  • Contribute to record keeping, liaises with professional staff in carrying out care plans
  • Enable service users to dress, undress, wash, use the toilet and bath.
  • Serves meals to Service users at table or in bed, assits with feeding if required.
  • Generally assists with service users overall comfort and well being.
  • Followed client treatment plans for exercises, medications and wound care.
  • Coordinated clients appointments with healthcare professionals in support of ongoing treatment objectives.
  • Ran personal errands for clients and transported individuals to social gatherings.
  • Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.

Senior Administrative officer 1

Independent National Electoral Commission
Abeokuta, Ogun, Nigeria
05.2015 - 09.2023
  • Monitored office inventory supplies, re-ordering for service provisions.
  • Organised filing system for important and confidential office documents.
  • Provided dependable administrative support to senior staff, enabling them to freely handle high-importance tasks.
  • Offered excellent customer service to colleagues and external representatives, maintaining company reputation.
  • Took minutes and thorough notes in meetings for distribution.
  • Handled diary management for smooth-running administration processes.
  • Organised meetings and events guaranteeing professional results.

Volunteer support worker

Federal Polytechnic
Ilaro, Ogun, Nigeria
04.2020 - 07.2023
  • Prepared hot drinks and snacks for service users, offering a warm, welcoming environment for their duration of stay.
  • Supported service users with learning disabilities and autistic spectrum disorders with person-centred approach.
  • Facilitated one-on-one keywork sessions to address individual goals and adjust plans to meet new objectives.
  • Showed sensitivity, confidentiality and respect towards clients' needs, providing safe environment for clients accessing services.
  • Helped coordinate appointments for counselling, physiotherapy and occupational health services.
  • Informed management of changes in service user situations or needs.
  • Provided mental health support to service users, as well as signposting community resources and local charities.
  • Built positive, productive client relationships for enhanced social support.
  • Promoted independence and positive wellbeing when working with vulnerable adults and children.

Regulatory Assistant

Procter & Gamble Nig. LTD
Lagos, Nigeria
12.2014 - 04.2015
  • Demonstrated open communication and collaborated with various teams.
  • Took on additional tasks on manager's request.
  • Handled various day-to-day admin responsibilities to maintain smooth business operations.
  • Completed assigned work within deadlines and to company standards.
  • Facilitated maintenance and repairs of office equipment and machinery.
  • Handled basic clerical needs to help staff focus on more pressing matters.
  • Operated multi-line phone systems, handling high volume of calls daily.
  • Organised and maintained filing system for easy staff access.
  • Processed incoming and outgoing parcels and correspondence for staff.

Customer Service Officer

Access Bank of Nigeria PLC
Lagos, Nigeria
01.2013 - 11.2014
  • Provided professional and helpful support to new and existing clients.
  • Registered customer information to maintain accurate records.
  • Responded to customer queries and provided excellent customer service.
  • Participated in meetings to discuss goals and sales target.
  • Applied best practices to comply with customer service procedures.
  • Responded to and summarised customer complaints and feedback.
  • Engaged in team-building activities to build rapport with staff.

Industrial trainee

First Bank of Nigeria PLC
Lagos, Nigeria
02.2007 - 01.2008
  • Documented activities and lessons learned to maintain logbook.
  • Participated in meetings, workshops and events to support team-building initiatives.
  • Complied with health, safety and environment policies by applying best practices and quality standards.
  • Demonstrated strong problem-solving skills to overcome challenges.
  • Produced high-quality products using strong attention to detail.
  • Analysed production data to identify trends and patterns impacting efficiency.

Receptionist

Blossoms Makeover and SPA
Lagos, Nigeria
08.2000 - 01.2004
  • Delivered front of house duties with warm and professional manner.
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Screened and verified visitor IDs, maintaining security of personnel and office environment.
  • Collected and distributed incoming mail, employing strict confidentiality throughout.
  • Kept reception area clean and neat to give visitors positive impression of the company.
  • Managed calendars, strategically scheduling appointments to maximise availability.
  • Acted as first point of contact for wide range of personnel.
  • Maintained accurate and up-to-date records for smooth handovers.

Education

Bachelor Of Science - Business Administration

University of lagos

Skills

  • Flexible and Adaptable
  • PPE Compliance
  • Training and Development
  • Attention to Detail
  • Organization and Time Management
  • Written Communication
  • Teambuilding
  • Decision-Making
  • MS Office
  • Teamwork and Collaboration
  • Data Entry
  • Self-Motivated
  • Excellent Communication

Certification

  • first Aid e- learing
  • fire Safety
  • Infection Prevention and Control (Level 2)
  • Basic Life Support
  • Safeguarding Adults L1&2
  • Mental Capacity
  • Health, Safety and welfare
  • Information Governance, Data Protection and GDPR
  • Equality, Diversity & LGBTQ+
  • Moving and Handling Theory

Languages

English
Fluent

Timeline

Volunteer support worker

Federal Polytechnic
04.2020 - 07.2023

Senior Administrative officer 1

Independent National Electoral Commission
05.2015 - 09.2023

Regulatory Assistant

Procter & Gamble Nig. LTD
12.2014 - 04.2015

Customer Service Officer

Access Bank of Nigeria PLC
01.2013 - 11.2014

Industrial trainee

First Bank of Nigeria PLC
02.2007 - 01.2008

Receptionist

Blossoms Makeover and SPA
08.2000 - 01.2004

Senior Caregiver

Integrated kare solutions
10 2023 - Current

Bachelor Of Science - Business Administration

University of lagos

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Omotayo hamdalat Ishaq