Omotayo Sahid
Thurcroft,ROT
Summary
Highly skilled Quality Assurance professional with extensive expertise in defect tracking software, user experience focus, and operating systems. Demonstrates proficiency in black box testing, web services testing, and mobile application testing. Adept at agile methodology, unit testing, and regression analysis. Known for quick adaptability to change, innovation involvement, and continuous learning attitude. Strong background in requirements analysis, test planning, and stakeholder communication. Committed to delivering results-driven solutions through efficient bug reporting and software debugging. Career goal: To leverage skills in project management and conflict resolution to drive quality assurance excellence within dynamic teams.
Overview
12
12
years of professional experience
Work history
Quality Assurance Tester
Lacc Business Synergy
Chelmsford, Essex
12.2023 - Current
- Identified critical bugs with rigorous system testing and validation processes.
- Assured high-quality user experience with comprehensive usability testing.
- Expedited debugging process by performing meticulous root cause analysis on defects found in testing.
- Investigated customer complaints, recommended improvements to avoid recurrence of similar issues.
- Identified potential risks during early stages of project lifecycle through proactive involvement in planning phase.
- Developed test cases for effective detection of system faults.
- Streamlined end-to-end test procedures, enhanced overall system integrity.
- Improved software quality by conducting thorough testing procedures.
- Conducted regression testing for identifying recurring issues in software.
- Participated actively in agile scrum meetings-led discussion around quality assurance aspects.
- Performed manual tests to ensure software functionality and performance.
- Reviewed technical specifications to create accurate test plans.
- Managed user acceptance testing sessions, facilitated smooth product releases.
- Implemented system and regression to execute complete levels of QA testing.
- Documented and evaluated test results to maintain accurate records.
- Review test procedures to verify quality and improve software development process.
- Trained 6 junior QA testers to develop skills in quality assurance.
- Conducted testing phases to oversee cycles, spot defects and errors before migrating to implementation stage.
- Executed test plans to verify targeted audience and readiness of product.
- Compiled and analysed software testing results to produce actionable insights, driving process improvements.
- Replicated user issues to identify and eliminate root causes.
- Identified bugs, risks and anomalies, applying action to prevent reoccurrence.
- Provided training on new tools and technologies, increasing QA team efficiency
Software tester
Tiege consulting
London
06.2022 - 11.2023
- Performed regression tests after bug fixes, confirming improved functionality.
- Reviewed software specifications for comprehensive understanding prior to testing phase, aiding accuracy of results.
- Performed risk assessment prior to release decisions; guaranteeing informed judgement.
- Developed effective test scenarios and cases for exhaustive application checking.
- Conducted compatibility tests, ensuring seamless integration across platforms.
- Collaborated on team projects whilst employing Agile methodologies to archive streamlined workflow.
- Attained clear communication of technical information using plain language, simplifying complex concepts for non-technical stakeholders.
- Enhanced software quality by conducting thorough testing and debugging processes.
- Conducted black box testing to validate functional requirements without internal structure consideration, improving end-user experience.
- Used strong understanding of software testing methodologies and principles to continually improve testing processes.
- Verified software functionality post-bug fixes to guarantee proper program operation.
- Maintained test logs and documented all tests, providing accurate and timely status updates.
- Collaborated with software developers, system engineers and other engineering staff to improve quality and reliability of software.
- Tested web applications across diverse range of desktop, tablet and mobile devices.
- Contributed to meetings with clients to discuss requirements for new products or updates to existing products.
- Identified defects or errors in existing software programmes and suggested improvements and fixes.
- Communicated complex errors and issues clearly to technical and non-technical colleagues.
- Tested automation applications in Windows and Linux environments.
- Planned and created automated tests for web applications using Selenium.
- Defined testing scope and requirements for specific features or products.
- Demonstrated strong knowledge of various programming languages including Python and Java.
- Identified 50+ bugs, risks and anomalies and applied actions to prevent reoccurrence.
- Optimised software testing to strengthen Quality Assurance (QA) measures.
- Refined testing policies, procedures and scripts.
- Prepared and configured systems for testing.
- Adhered to company policies, maintaining compliance and readiness for audits.
Quality assurance intern
Trevotech Academy
02.2022 - 07.2022
- Conducted risk assessment activities to mitigate potential issues during production phase.
- Achieved better process efficiency with thorough analysis of QA procedures.
- Developed test cases for ensuring high performance standards.
- Performed detailed research to enhance understanding of quality management systems.
- Assisted Design and execute comprehensive test cases that cover various scenarios and functionalities using testing techniques such as black box testing, exploratory testing, positive & negative testing, boundary value analysis, error guessing etc.
- Collaborated with development team for timely issue resolution.
- Tracked bug reports, speeding up troubleshooting process.
- Conducted software compatibility tests for improved user experience.
- Identified bugs, risks and anomalies, applying action to prevent reoccurrence.
- Collaborated with developers, testers and product team to understand project requirements and contribute to product design reviews & user stories, enhancing efficiency of test cases
- Identify and document bugs/defects using bug tracking tools such as Jira, ensuring clear documentation for developers, detailing steps for reproduction with supporting screenshots and videos
- Create and maintain test documentation such as bug reports, test summary and others, detailing test metrics and information related to testing processes, quality standards, and best practices.
- Conduct regression testing on updated features and adopted continuous testing techniques at all development phases to overall satisfaction with products post-deployment
- Ensure quality throughout software development lifecycle by participating in sprints, daily stand-ups and other agile processes, providing regular updates on testing progress
Key Achievements - Designed and executed 200+ test cases while performing functional, regression, performance and compatibility testing of in-scope features to identify defects, inconsistencies, and usability issues across 3 web platforms (Chrome, Firefox, Safari) and 3 mobile devices (iOS & Android) improving test efficiency by 20%
- Assisted in authored 70+ automated test scripts in JavaScript and Gherkins enhancing test coverage by 20% across critical product features
- Reduced critical production bugs by 15% through rigorous manual testing and proactive defect identification by adopting risk-based testing
- Assisted in cutting down bug fixes by 10% by collaborating with cross-functional teams to maintain improved software quality and bug detection by integrating with C/CD pipelines such as GitHub and Cypress Cloud
IT support engineer
lagos state civil service
04.2016 - 01.2022
- Regularly updated antivirus software, preventing potential cyber threats from harming systems or data loss as a result of such attacks.
- Enhanced overall network performance implementing routine checks and updates.
- Solved complex technical problems to ensure optimal performance of IT infrastructure.
- Delivered swift problem resolution by diagnosing and fixing network connectivity issues.
- Assisted in cost reduction by recommending affordable yet reliable tech equipment for purchase.
- Ensured data protection through regular backups, restoring files as necessary.
- Provided efficient customer service through the installation, configuration, and maintenance of hardware and software systems.
- Set up user accounts and passwords ensuring secure access to networks and systems.
- Installed and configured computer hardware components to enhance system functionality.
- Managed helpdesk requests effectively reducing downtime experienced by employees.
- Rectified IT issues by liaising with clients and troubleshooting software problems.
- Documented all actions taken during problem resolution providing useful reference material for future troubleshooting efforts.
- Performed root cause analysis on recurring IT issues leading to more permanent solutions being implemented.
- Participated in team meetings contributing valuable insights into improving IT processes within the organisation.
- Monitored and performed hardware and software upgrades to network servers, including operating systems and applications.
- Established and supported wireless LAN controllers and access points to provide wireless solutions with streamlined hardware.
- Guided and assisted users with technical issues, improving network performance and usability.
- Configured routers, switches and firewalls to deploy and support LAN, WAN and wireless networks.
- Troubleshot network issues and provided rapid solutions to limit downtime.
- Prepared equipment for staff use, installing cables, operating systems, and software.
- Followed technical documentation for accurate installation, maintenance and repair work.
IT support engineer
Guaranty Trust bank
09.2014 - 03.2016
- Improved system stability for smoother operations by regularly updating company software.
- Participated in team meetings contributing valuable insights into improving IT processes within the organisation.
- Enhanced overall network performance implementing routine checks and updates.
- Refined cybersecurity measures, resulting in a safer online environment for users.
- Solved complex technical problems to ensure optimal performance of IT infrastructure.
- Ensured data protection through regular backups, restoring files as necessary.
- Regularly updated antivirus software, preventing potential cyber threats from harming systems or data loss as a result of such attacks.
- Performed root cause analysis on recurring IT issues leading to more permanent solutions being implemented.
- Managed helpdesk requests effectively reducing downtime experienced by employees.
- Delivered swift problem resolution by diagnosing and fixing network connectivity issues.
- Installed and configured computer hardware components to enhance system functionality.
- Maintained high client satisfaction with prompt technical support response times.
- Supported various operating systems and server technologies.
- Secured network systems by establishing and enforcing access control policies.
- Recommended equipment and resource upgrades to improve network capabilities.
- Maintained internet and intranet websites to maximise reliability and usability.
NOC engineer
Ericsson
10.2013 - 09.2014
- Troubleshot connectivity issues to ensure uninterrupted service delivery.
- Enhanced user experience with efficient problem resolution.
- Implemented software updates for enhanced system security.
- Streamlined communication channels with effective interdepartmental coordination.
- Analyzed system logs periodically, detected potential faults before occurrence.
- Provided end-user support to minimise downtime.
- Improved network performance by analysing and troubleshooting technical issues.
- Maintained technical documentation to facilitate process and procedure monitoring.
- Responded to and resolved tickets quickly to limit systems, network and operational downtime.
Education
Master of Science - Applied Project Management
University of West London
London 04.2001 -
Bachelor of Science - Computer Electronics
Lead city Unversity
Ibadan, NigeriaSkills
- Quick adaptability to change
- Results-Driven approach
- Requirements understanding
- Bug reporting efficiency
- Software Development Lifecycle
- User acceptance testing
- Requirements Analysis
- Performance testing
- Defect identification
- Mobile application testing
- Agile methodology
- Stakeholder communication
- Team player
- Conflict Resolution
- Excel proficiency
- Microsoft Office Suite
Timeline
Quality Assurance Tester
Lacc Business Synergy
12.2023 - Current
Software tester
Tiege consulting
06.2022 - 11.2023
Quality assurance intern
Trevotech Academy
02.2022 - 07.2022
IT support engineer
lagos state civil service
04.2016 - 01.2022
IT support engineer
Guaranty Trust bank
09.2014 - 03.2016
NOC engineer
Ericsson
10.2013 - 09.2014
Master of Science - Applied Project Management
University of West London
04.2001 -
Bachelor of Science - Computer Electronics
Lead city Unversity
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