Experienced project support officer with a proven track record in fast-paced environments, ensuring effective coordination and meticulous attention to detail. Skilled in supporting project managers through resource allocation, milestone tracking, and delivering accurate, actionable reports. Proficient in leveraging data-driven insights to manage risks, optimise project outcomes, and align with organisational objectives. Adept at problem-solving and time management, with a focus on process optimisation and seamless project execution. Strong expertise in cross-functional collaboration, efficient resource management, and regulatory compliance, contributing to the success of high-impact projects and driving operational excellence.
Key Achievements:
✔ Assisted with custom Power BI dashboards, improving risk monitoring and failure analysis.
✔ Optimised asset management processes, increasing operational efficiency by 18%.
✔ Revamped PPM schedules, reducing scheduling conflicts by 15% and ensuring statutory compliance.
Key Achievements:
✔ Supported Graduate Trainee Programs, achieving a 75% graduation rate for 500+ participants.
✔ Contributed to the Leadership Acceleration Program and Senior Management Development Programme, enhancing leadership effectiveness by 30% and leading to faster promotions.
✔ Standardised project tracking templates, reducing administrative workload by 20%.
Key Achievement:
✔ Improved participant satisfaction by 30% through content revamps based on feedback.