Omotayo Adenike Kupoluyi
Basingstoke,UK
Summary
Accomplished professional with expertise in healthcare commissioning, contract management, and compliance monitoring. Proven skills in business operations, strategic planning, and financial controls. Experienced in supplier negotiation, team leadership, and customer service. Proficient in data analysis and technical tools including Python, Tableau, and Microsoft Office Suite.
Overview
18
18
years of professional experience
Work history
Dental Contract Officer
NHS Frimley ICB
Windsor, Windsor and Maidenhead
07.2023 - 11.2025
- Managed over 200 dental contract oversight within ICB framework, ensuring compliance with obligations.
- Maintained strong relationships with providers to facilitate operational efficiency.
- Supported local commissioning priorities and transformation initiatives through strategic alignment.
- Delivered insightful reports and analyses to guide ICB decision-making processes.
Dental Contract Officer
NHS England
Southampton, Southampton
01.2021 - 06.2023
- Managed over 200 dental contracts within Commissioning team, ensuring compliance with legal and regulatory standards.
- Drafted, reviewed, and finalised contracts, including variations and new agreements.
- Oversaw payments for dental schemes, ensuring accuracy and timely delivery.
- Facilitated provider performance reviews and quarterly MCN meetings to monitor service quality.
- Implemented structured system for Oral Surgery accreditation, streamlining application management and panel decisions.
- Cultivated effective relationships between stakeholders, enhancing collaboration and transparency.
- Delivered comprehensive reports to inform commissioning decisions and improve outcomes.
- Provided line management support, fostering collaborative team environment.
Contract Officer
Solent NHS, UK
Southampton, Southampton
04.2019 - 12.2020
- Collaborated with education and service leads to establish data tracking mechanisms for HEE-funded education.
- Supported effective relationships with sponsors, local Trusts, and universities.
- Coordinated data collection from multiple sources to produce precise reports.
- Analysed report accuracy to comply with HEE annual reporting requirements and LDA standards.
- Oversaw accurate and timely reporting of all Solent NHS Trust LDA activity data.
- Addressed enquiries from staff and managers regarding HEE education funds and compliance.
- Managed income/expenditure records to ensure financial accuracy.
- Facilitated purchase order creation, supplier setup, invoice tracking, and liaised with Finance and Procurement teams.
Commercial Bank Coordinator
Solent NHS, UK
Southampton, Southampton
01.2019 - 04.2019
- Managed portfolio of contracts, monitoring expiration and renewing or terminating as needed.
- Liaised with Contract Leads and Senior Members on contract issues, ensuring compliance with procedures.
- Supported Contract Leads in preparing documentation to meet commissioner and Trust requirements.
- Conducted negotiations with suppliers to secure optimal outcomes for all parties involved.
- Reviewed contractual amendments, verifying accuracy and obtaining necessary approvals.
- Collaborated with finance team to ensure cash flows and payment profiles met contractual agreements.
- Utilised various software packages to facilitate communication with internal and external stakeholders.
- Co-ordinated contract award reviews with procurement team, ensuring understanding of obligations.
Business Manager
Afritopia Limited, UK
Southampton, Southampton
08.2012 - 01.2019
- Directed daily operations to maximise efficiency and profitability.
- Oversaw all aspects of business operations, ensuring compliance and effective processes.
- Managed purchasing and inventory, securing cost-effective deals and maintaining stock levels.
- Recruited, hired, trained, and supervised staff to cultivate high-performing team culture.
- Reviewed supplier contracts, negotiated favourable terms, and advised on risks.
- Delivered excellent customer service by resolving complaints swiftly and nurturing client relationships.
- Conducted daily quality control checks to uphold service and product standards.
- Prepared personnel records, financial accounts, and administrative reports for accountants.
Customer Service Advisor
Royal Bank of Scotland
Southampton, Southampton
09.2010 - 07.2012
- Delivered outstanding customer service by managing communications with existing and potential clients.
- Resolved customer enquiries promptly to maintain high satisfaction levels.
- Updated customer accounts accurately to support operational efficiency.
- Ensured compliance with company policies in all client interactions.
- Provided administrative support, contributing to overall business growth through proactive engagement.
Administrator
Envirochem Fareham, UK
Fareham, Hampshire
10.2009 - 09.2010
- Delivered comprehensive administrative support to enhance operational efficiency and compliance.
- Oversaw daily administrative functions, managing incoming mail and taking necessary actions.
- Negotiated job requirements, timelines, and costs with clients, resolving queries effectively.
- Maintained and updated company databases, preparing reports for accurate record-keeping.
- Managed procurement of stationery and equipment, ensuring cost-effective purchasing strategies.
- Monitored analysts’ work to meet contractual obligations and prevent delays.
- Coordinated travel arrangements and ticket bookings for analysts to ensure project timelines were met.
- Liaised with directors, accountants, and operations manager to facilitate scheduling and job prioritisation.
Assistant IT Support Officer
Southampton Solent University UK
Southampton
02.2009 - 10.2009
- Delivered technical and administrative support within Learning Resource Centres, ensuring operational efficiency.
- Resolved system issues promptly while providing face-to-face support for student printing.
- Maintained compliance with University regulations, promoting discipline in Resource Centre usage.
- Conducted training sessions for new students on Resource Centre operations using structured presentations.
- Researched and developed documentation for printed and online resources to assist users.
- Administered booking and loan schemes to optimise resource allocation efficiently.
- Diagnosed and repaired equipment faults to maintain availability and adhere to Health & Safety standards.
- Provided technical assistance for core software packages, operating systems, and personal devices to ensure network connectivity.
Auditor
RGIS, Whiteley UK
Whiteley, Hampshire
06.2008 - 02.2009
- Executed inventory audits across retail and commercial sectors to ensure operational readiness.
- Conducted detailed stock-taking to verify availability and reconcile discrepancies.
- Maintained accurate records by ensuring compliance with company procedures during audits.
- Provided reliable data for financial reporting and operational planning to support store management.
Education
MSc - Applied AI & Data Science
Southampton Solent University
Southampton 09.2024 -
Masters Degree - Business Administration
Southampton Solent University
Southampton 01.2008 - 01.2009
BSc Hons - Applied Business Computing
University of Sunderland
Sunderland 10.2005 - 01.2007
Skills
- Healthcare commissioning and contract management
- Business operations management
- Strategic planning and financial controls
- Supplier negotiation and customer service
- Team leadership and collaboration
- Microsoft Office Suite and Teams
- SharePoint and Planner expertise
- Data analysis and AI applications
References
Reference: Available on request
Volunteering
Admin&Finance –RCCG, Southampton, UK, Assistant Head of Events, Southampton, UK, 2009-10, 2019-01, Supported the planning, coordination, and financial management of organizational events, ensuring smooth delivery and compliance with policies., Organized, planned, and oversaw events, ensuring timely execution and cost-effective use of venues., Prepared Monthly Performance Reports (MPR), monitored expenses, and ensured approvals were obtained in line with organizational policies., Liaised with third parties to book venues and secure resources, ensuring readiness for events., Managed event budgets, tracking expenditure to avoid overspending and maximize available funds., Assisted with administrative tasks, supporting both the events team and wider finance functions.
Training
BUSINESS ANALYSIS CPD TRAINING: Process Modelling, Workshop Facilitation, User Requirements Specification, Business Process Reengineering, Stakeholder & Risk Management, Agile Development
Timeline
MSc - Applied AI & Data Science
Southampton Solent University
09.2024 -
Dental Contract Officer
NHS Frimley ICB
07.2023 - 11.2025
Dental Contract Officer
NHS England
01.2021 - 06.2023
Contract Officer
Solent NHS, UK
04.2019 - 12.2020
Commercial Bank Coordinator
Solent NHS, UK
01.2019 - 04.2019
Business Manager
Afritopia Limited, UK
08.2012 - 01.2019
Customer Service Advisor
Royal Bank of Scotland
09.2010 - 07.2012
Administrator
Envirochem Fareham, UK
10.2009 - 09.2010
Assistant IT Support Officer
Southampton Solent University UK
02.2009 - 10.2009
Auditor
RGIS, Whiteley UK
06.2008 - 02.2009
Masters Degree - Business Administration
Southampton Solent University
01.2008 - 01.2009
BSc Hons - Applied Business Computing
University of Sunderland
10.2005 - 01.2007