Compassionate Care Assistant with comprehensive background with elderly patients in care home settings. Providing exceptional care and demonstrating dedication to safe nursing practices for continued patient trust. Maintaining excellent levels of patient care through kindness and commitment to safe working practices.
Overview
14
14
years of professional experience
Work History
Care and Support Worker
Caremark (Dacorum & St. Albans)
Hemel Hempstead
07.2022 - Current
Ensured ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
Offered clinical support from wound care to medication administration.
Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
Delivered on care plan goals while responsibly managing client budget.
Updated first aid training to protect client welfare.
Prepared tasty and healthy meals to meet dietary requirements.
Collaborated with clients to clean house and prepare meals with person-centred care approach.
Helped close to 50 service users to continuously achieve their personal goals and aspirations.
Coordinated and planned care schedules, supporting 50+ patients to lead fulfilling lives
Worked in close partnership with families, friends and carers to improve care plan effectiveness.
Monitored patient symptoms and progress to boost health outcomes.
Met needs of clients with learning difficulties and handled challenging behaviours.
Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
Health Care Worker
DES Healthcare Ltd.
Bernadette House, South Park, Lincoln
11.2021 - 07.2022
Maximised dignity and independence of service users by encouraging residents to practise skills within their capability.
Served meals and beverages to residents and assisted in feeding as appropriate.
Employed active listening and interpersonal skills to provide reliable emotional support to 40 residents.
Applied moving and handling procedures to safely assist service users with restricted mobility.
Performed light domestic duties to support residents in supported living maintain clean and orderly living space.
Maintained confidentiality and compliance standards for optimised patient care.
Assisted 40 residents with personal care activities including toileting, bathing, dressing and undressing.
Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
Minimised care continuity issues by keeping thorough, accurate records.
Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
Assisted in all aspects of personal care, retaining comfort and dignity.
Facilitated communication between caregiving teams and hospital departments, improving continuity of care.
Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
District Accountant
Water Corporation of Oyo State
Ibadan
06.2014 - 10.2021
Processed payroll and calculated deductions by accurately using SAP to secure payment traceability.
Analysed monthly reporting to reconcile production operations and general ledger.
Maintained integrity of general ledger, including chart of accounts.
Set up and improved accounting systems and processes to meet business needs and maximise effectiveness of operations.
Trained new employees on accounting principles and company procedures.
Prepared monthly bank reconciliations with 98% accuracy.
Organised and carried out efficient month-end, quarterly and year-end processes.
Analysed budgets and financial projections for accurate reporting of company performance.
Prepared reports and presentations for executives with excellent copywriting and data visualisation.
Relationship Manager
United Bank For Africa Plc
53 Marina, Lagos
11.2008 - 06.2014
Generated new business and referral clients in partnership with financial advisors and branch team.
Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Achieved client satisfaction and loyalty by establishing collaborative relationships, facilitating needs assessment.
Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Assisted customers with opening accounts and signing up for new services.
Maintained knowledge on banking products and distribution to provide optimal service support.
Education
NVQ Level 2 - Mental Capacity Act
Florence Academy
United Kingdom
10.2022
NVQ Level 2 - First Aid
Florence Academy
United kingdom
10.2022
NVQ Level 2 - Prevention and Management of Violence and Aggression (PMVA)
Simplecare Training Academy
United Kingdom
03.2022
NVQ Level 2 - Safeguarding Children in Health and Social Care (Level 1 & 2)
Mandatory Training Group
Coventry
02.2022
NVQ Level 2 - Conflict Resolution - (Level 1 & 2)
Mandatory Training Group
Coventry
02.2022
NVQ Level 2 - CSTF Equality and Diversity and Human Rights - Level 1 & 2