Omnima Bantawa
Aldershot,Hampshire
Summary
Enthusiastic professional with natural ability to build rapport and provide compassionate care. Skilled in active listening, communication, and problem-solving, ensuring residents' comfort and well-being. Adaptable and quick to learn, ready to bring positive attitude to supportive team environment.
Overview
6
6
years of professional experience
Work history
Data Annotatior
Cloudfactory
Kathmandu, Nepal
2025.01 - 2025.12
- Strong attention to detail when handling sensitive information.
- Followed strict procedures and care guidelines.
- Maintained consistency and accuracy.
- Demonstrated reliability and self-discipline.
Operations Intern
Tootle
Lalitpur, Nepal
2024.05 - 2024.07
- Handled complaints calmly and professionally.
- Communicated clearly with diverse individuals.
- Coordinated support in fast-paced situations.
- Resolved issues with patience and understanding.
Customer Service Intern
Nepal Investment Bank Ltd
Lalitpur, Nepal
2022.09 - 2022.11
- Assisted elderly clients while distributing allowances, showing empathy and respect.
- Assisted clients with professionalism and confidentiality.
- Provided front-desk support in busy environments.
- Demonstrated patience when addressing client concerns.
Community Volunteer
Leos Club
Kathmandu, Nepal
2020.02 - 2020.02
- Assisted donors and ensured a comfortable, safe environment.
- Guided participants through registration and procedures.
- Provided support and information with patience and empathy.
- Collaborated with team members to manage event flow efficiently.
Education
Masters - Business Analytics
University of West London
Brentford, EALSkills
- Empathy
- Clear communication
- Professionalism
- Team collaboration
- Confidentiality standards
- Attentive listening
- Record-keeping
- Compassionate care
Timeline
Data Annotatior
Cloudfactory
2025.01 - 2025.12
Operations Intern
Tootle
2024.05 - 2024.07
Customer Service Intern
Nepal Investment Bank Ltd
2022.09 - 2022.11
Community Volunteer
Leos Club
2020.02 - 2020.02
Masters - Business Analytics
University of West London