Ommarabab Shah (Dip) PFS, Cert CII (MP)
Manchester
Summary
Diligent Financial Planner with 5 years of experience providing positive outcomes for a number of clients. Providing thorough assessment and research to ascertain client objectives and consistently meet client's financial needs.
Overview
13
13
years of professional experience
Work History
Independent Financial Adviser
AFH Wealth Management
Bromsgrove
02.2025 - Current
- Organised regular meetings with clients to review their investment performance.
- Completed regular and ongoing reviews of client portfolios and created targeted, success-orientated advice.
- Collaborated cross-functionally with different departments to achieve business and customer goals.
- Recommended strategies for mitigating current financial risks and planning deficiencies.
- Maintained up-to-date knowledge of regulatory changes, ensuring compliance at all times.
- Provided tax planning services for optimal saving strategies.
- Built strong relationships with clients for enhanced trust and communication.
- Conducted comprehensive risk assessments to mitigate potential losses.
- Collaborated effectively with team members to ensure optimal service delivery.
- Identified new business opportunities through networking events and conferences.
- Advised on pension schemes with a focus on maximum returns.
- Resolved complex financial issues, enhancing client confidence.
- Assisted clients in understanding complex financial concepts with ease.
- Achieved client satisfaction by providing tailored financial advice.
- Delivered informative presentations on various financial topics to prospective clients.
Financial Advisor
Haven Global Strategies
Altrincham, Trafford
07.2023 - 12.2024
- Counselled clients on financial matters and provided recommendations on investment opportunities, products and services based on client needs and asset availability.
- Assisted clients with planning for and funding retirements using various types of investments.
- Prepared and interpreted financial document summaries, investment performance reports and income projections for clients.
- Researched marketplace and provided clients with information about new and existing products and services.
- Kept abreast of new industry trends and monitored market performance to back up financial consulting.
- Reviewed client accounts and plans regularly to determine necessary changes to optimise portfolios.
- Documented all client interactions and firm activity within client relationship management system.
- Fully adhered to FCA regulations, maintaining awareness of changes in legislation and addressing risks of non-compliance.
- Facilitated client understanding by translating complex concepts and technical jargon.
Wealth Management Partner
True Potential Wealth Management
Manchester
06.2022 - 06.2023
- Conducting in-depth reviews of clients' financial circumstances, current provision and future aims.
- Providing strategic advice across a variety of financial products and services.
- Keeping abreast of new industry developments and researching the market to ensure that knowledge is current.
- Helping develop processes to deliver excellent client service.
- Translating financial jargon for complete client understanding.
- Performing thorough risk assessments to minimise investment issues.
- Advising clients on relevant insurance for maximised investment security.
- Observing and acting on stock market trends and movements.
- Completing full pension and investment policy analysis.
- Identifying clients' short, medium and long-term financial objectives.
- Used exceptional relationship building abilities to establish, develop and maintain positive business and customer links.
- Consistently met or exceeded established KPIs and targets.
Financial Planner
Xentum Ltd
Manchester
01.2022 - 05.2022
- Reviewed and responded to clients' changing needs.
- Interviewed clients to determine current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance, retirement goals and other information needed to develop financial plan.
- Maintained thorough knowledge of current legal, taxation and regulatory legislation for continued compliance.
- Researched marketplace to regularly update clients on developments in financial services and products.
- Employed outstanding interpersonal and communication skills to foster long-term relationships with new and existing clients.
- Confidentially answered clients' questions about purposes and details of financial plans and strategies.
- Conducted thorough reviews of clients' financial circumstances and objectives to ascertain financial needs.
- Assisted clients in identifying needs and objectives to provide appropriate financial advice and services to best meet their goals.
- Used market research to offer clients the latest products and services aligned to their bespoke requirements.
- Supported clients in setting clear financial goals with plans to achieve them.
- Created detailed financial plans using Voyant (cashflow modelling software)
- Evaluated investment performance, recommending adaptations to minimise risk and maximise returns.
- Confidentially answered clients questions about purposes and details of financial plans and strategies.
Associate Financial Planner
Xentum Ltd
Manchester
12.2020 - 12.2021
- Assisting clients in identifying needs and objectives to provide appropriate financial advice and services to best meet their goals.
- Notifying clients of any changes in legislative regulation that might affect financial plans for full transparency.
- Employing outstanding interpersonal and communication skills to foster long-term relationships with clients.
- Interviewing clients to determine current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance and other information needed to develop financial plan.
- Maintaining thorough knowledge of current legal, taxation and regulatory legislation for continued compliance.
- Setting up prospective and existing client meetings in settings that best suit their needs, to offer above-and-beyond service.
- Ensuring client annual reviews are delivered on time and to a good standard, any ad hoc client needs are met and a good relationship is maintained.
- Following internal compliance processes at all times.
- Ensuring my technical knowledge is kept up to date, utilising in house resources and support, external training and continued exam study.
Client Services Manager
Xentum Ltd
Manchester
11.2018 - 11.2020
- Delivering a professional client service at all times.
- Developing and managing relationships with clients through understanding their specific requirements.
- Providing full diary management as well as arranging meetings, booking rooms and taking notes for financial planners.
- Provided efficient administrative support to the financial planners.
- Assisting with cashflow modelling.
- Attended client meetings with the financial planner.
- Meeting and greeting guests and clients on arrival
Customer Services Agent
AJ Bell
Manchester
07.2017 - 10.2018
- Handled high volumes of customer queries in a timely manner, ensuring consistent levels of excellent service.
- Participated in regular training to maintain up-to-date knowledge on company products and policies.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Complied with FCA regulations at all times, applying the principles of Treating the Customer Fairly in all customer interactions.
- Co-operating with all other teams to ensure efficient operating processes and a positive customer experience.
- Provided front line customer support by phone, email and secure message.
- Responded to customer queries regarding, Self-Invested Personal Pensions (SIPP), ISAs and General dealing accounts (GIAs).
Personal Banker
Royal Bank of Scotland
Manchester
02.2017 - 06.2017
- Identified and delivered products and services suitable to customer needs that enhance income to the Bank.
- Ensured a first class quality service was provided to customers at all times.
- Adhered to compliance through delivering Safe and Fair outcomes to all RBS customers.
- Consistently exceeded monthly KPIs.
- Maintained existing client relationships to drive product sales.
Segmentation & Proposition Executive
The Co-Operative Bank
Manchester
02.2016 - 01.2017
- Helped the bank understand the customer's needs and behaviours and developing actionable segmentation from the resulting insights.
- Worked with different areas of the bank to develop a series of positive interactions with the customer to earn their advocacy and inform consistent delivery of experiences to drive growth.
- Identified the needs of ethical consumers and allow the bank to attract and retain like-minded individuals.This was typically done through direct contact with the customer, either through service surveys, market research, working with the CRM team or simple conversations with regular Co-op bank customers.
- Built relationships with internal and external stakeholders, network with different social enterprises, develop charity propositions for the Bank and create marketing tools designed to attract and retain ethical customers.
- Created and implemented business propositions that would ensure the Bank met its Corporate Social Responsibility requirements. (e.g. Ethical Fayres).
- Assisted the customer strategy lead with day to day administration duties (e.g. filing, photocopying, facilitating workshops, arranging meetings, creating business presentations, answering calls, analyzing data and other tasks.
Customer Services Officer
The Co-Operative Bank
Manchester
02.2012 - 01.2016
- Improved customer satisfaction levels by maintaining in-depth knowledge of bank products and services.
- Guaranteed transparent transactions by ensuring compliance with established banking policies.
- Enabled smooth processing of financial transactions, working collaboratively with customers and bank departments.
- Prevented fraud by verifying customer identities and validating transaction details.
- Consistently met service quality targets by maintaining in-depth knowledge of bank products, services and best practices.
- Provided Co-operative bank customers with excellent customer service, whilst meeting their financial needs.
- Whilst in this role I remained the top sales representative for over a year and received excellent customer feedback.
- I was responsible for training new members of staff in delivering great customer service and achieving their weekly targets.
- I was offered a promotion as a Segmentation and Proposition Executive in the Marketing Customer Strategy team because I had obtained the skills and experience to attract and retain banking customers.
- I developed a number of business propositions for the bank that attracted new customers and helped ensure the business met it's ethical policy.
Education
Bachelor of Arts - Economics
Manchester Metropolitan University
Manchester07.2011
A-Levels -
Manchester City College
Manchester 07.2008
GCSE -
Rhyddings High School
Oswaldtwistle, Lancashire07.2006
Skills
- Level 4 Diploma in Financial Planning
- Excellent communication skills, both written and verbal
- Competent Adviser Status (CAS)
- Exceptional organisational skills
- Strong analytical and research skills
- Knowledge and understanding of cash-flow modelling
- Statement of Professional Standing (SPS)
- Level 3 Certificate in Mortgage Advice
- BA (Hons) Economics
- Currently studying towards Chartered Status
Timeline
Independent Financial Adviser
AFH Wealth Management
02.2025 - Current
Financial Advisor
Haven Global Strategies
07.2023 - 12.2024
Wealth Management Partner
True Potential Wealth Management
06.2022 - 06.2023
Financial Planner
Xentum Ltd
01.2022 - 05.2022
Associate Financial Planner
Xentum Ltd
12.2020 - 12.2021
Client Services Manager
Xentum Ltd
11.2018 - 11.2020
Customer Services Agent
AJ Bell
07.2017 - 10.2018
Personal Banker
Royal Bank of Scotland
02.2017 - 06.2017
Segmentation & Proposition Executive
The Co-Operative Bank
02.2016 - 01.2017
Customer Services Officer
The Co-Operative Bank
02.2012 - 01.2016
Bachelor of Arts - Economics
Manchester Metropolitan University
A-Levels -
Manchester City College
GCSE -
Rhyddings High School
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