Omin Limbu

Work History

SeeUnity - ANAQUA

07.2022 - 05.2024

Collaborated with support and engineering teams to streamline software processes, resulting in a 40% decrease in bug resolution time; strategies led to enhanced customer experience and increased retention rates by 10%.
Streamlined communication protocols for high-revenue accounts, enhancing response times by 40% and aligning cross-departmental efforts; implemented a centralized dashboard for tracking client interactions and project statuses.
Initiated quarterly performance reviews with 12 global partners, systematically analyzing engagement metrics and generating actionable insights that improved closing rates by 20%, positively impacting overall business growth.
Designed and implemented a shared dashboard for sales and marketing teams to track customer interactions, leading to a streamlined process that saved 15 hours per week on reporting and improved follow-up efficiency by 25%.
Consultative sales approach to opportunities/prospects for cross-sell and upsell
Facilitated communication between support and engineering teams to prioritize bug fixes and deploy enhancements, optimizing workflows, and ensuring the system is utilized by over 12 employees for efficient troubleshooting.
Facilitated regular client check-ins and feedback sessions to uncover potential areas for improvement; these interactions contributed to the development of three key features that enhanced overall user experience.

WiseTime - IPH Group

01.2020 - 07.2022

Created a detailed competitor landscape report, highlighting the strengths and weaknesses of 10 major players; findings shaped strategic decisions that improved product positioning and drove a 20% increase in customer acquisition.
Facilitated consumer feedback sessions with 100 participants, synthesizing insights into actionable product enhancements; the adjustments contributed to a measurable increase in customer engagement metrics.
Conducted in-depth reviews of customer feedback tickets, prioritizing high-impact enhancement requests; this initiative led to the successful implementation of 10 key features based on user demand, enhancing product value.
Facilitated hands-on workshops for stakeholders to explore product capabilities and roadmaps; sessions attracted an average of 50 participants each, enhancing cross-departmental collaboration and knowledge sharing.
Coordinated logistics and representation of 10+ industry trades-shows and events, fostering partnerships that generated over 300 qualified leads, ultimately enhancing brand visibility and market presence.
Facilitated strategic alignment meetings with key partners, ensuring cohesive communication that improved collaboration efficiency and resulted in a streamlined process for joint marketing campaigns with 3 key partners.

CTC Legal Media Ltd

04.2014 - 01.2020

8+ years of success with International small to Large businesses and law firms with their marketing and business development projects
Orchestrated targeted business development campaigns with 10 multinational corporations, enhancing brand visibility and driving a 30% increase in client inquiries, directly contributing to revenue growth.
Forged partnerships with 20+ affluent organizations, enhancing service offerings and improving client satisfaction scores by 15%, resulting in a stronger reputation within the high net-worth market segment.
Project Manage international conferences, events, and seminars throughout the year.
Directed the marketing and sales strategy for four distinct titles under the CTC Legal Media umbrella; achieved a 25% increase in lead generation and increased sales target by over 30%.
Cultivated strong relationships with clients, directly contributing to over $1 million in turnover; facilitated regular feedback sessions to ensure alignment and satisfaction, leading to long-term partnerships and repeat business opportunities.

Blacbox Solutions Ltd

04.2013 - 04.2014

Conducted in-depth analysis of competitor product offerings and pricing strategies; identified opportunities that led to a 15% improvement in market positioning within one year.
Fostered connections with 50+ key stakeholders during networking events, leading to collaborative opportunities that increased brand visibility; efforts directly supported strategic initiatives and enhanced industry reputation.
Executed 3 high-stakes tender submissions that emphasized unique value propositions; resulted in a marked improvement in brand reputation and increased visibility in competitive bidding processes for potential clients.
Negotiated and finalized a $250,000 contract with a key client within the first year, establishing a repeat business relationship that contributed to a 40% increase in annual revenue projections.

Headley Brothers Ltd

09.2010 - 04.2013

Orchestrated the comprehensive planning of 500+ titles each month alongside the production team, leading to a 30% increase in on-time delivery rates and enhancing overall production quality and consistency.
Implemented a comprehensive stock valuation report that improved inventory accuracy by 30%, enabling better decision-making and reducing excess stock holding costs, which amounted to $1.5 million annually.
Established a real-time tracking system for stock valued at over $1.5 million, increasing visibility and accuracy; the new system led to a 50% reduction in manual entry errors across the team.