Omid Masood
Harrow
Summary
Dynamic professional with expertise in emergency management and customer service, adept at complaint resolution and conflict resolution techniques. Demonstrates exceptional communication skills and leadership abilities, thriving under pressure and in stressful situations. Proficient in computer skills, committed to enhancing organisational efficiency and fostering positive client relations.
Overview
2
2
years of professional experience
2024
2024
years of post-secondary education
Work history
Security officer
Liberty
London
06.2025 - Current
- Assisted HR during termination processes, ensuring employee departures were conducted peacefully.
- Assisted in emergency evacuation drills, ensuring all staff understood procedures.
- Carried out health and safety risk assessments accurately for reducing potential hazards.
- Operated metal detectors and x-ray machines proficiently for preventing contraband entry into the premises.
- Trained new members of the security team, raising overall team performance levels.
- Coordinated with other officers on shift changes smoothly and effectively.
Security Officer
Mite-TFL contract
London
07.2024 - 03.2025
- I was a Security Officer for the TFL maintaining security on the tracks I had the task of:
- Maintained safety by quickly responding to alarms and investigating disturbances.
- Reported security incidents, accidents and medical emergencies
- Checked passes and credentials of person seeking to enter property and issued passes for guests.
- Monitored CCTV cameras, and fire and alarm systems.
- Also patrolled regularly looking for suspicious activity and weird behaviour
- Deal with the authorities over the incidents that happened.
- This job taught me a lot and gave me the right experience to further my career in the security field the hands on experience helped me develop skills such as problem solving and staying cool while in a stressful or panicky situation this is essential for a role like this.
Security Officer
Harrow Mosque
London
02.2024 - 03.2024
- I am a Security Guard for Harrow Central Mosque this jobs main tasks were:
- Monitored and maintained control of large crowds during Friday prayer and events also making sure everything ran smoothly and safely
- Assisted in the evacuation of buildings during drills and actual emergencies, guiding individuals to safety efficiently.
- Increased frequency of patrols and communication with supervisors to reduce incidents of vandalism and theft at properties.
- Checked doors, windows and gates for signs of unauthorised entry.
- Patrolled the mosque premises to ensure safety of workers and visitors.
- Oversaw the secure opening and closing of facilities, ensuring that all access points were protected.
- Dealt with customers and ensure the best experience possible.
Education
NVQ Level 3 - Information Technology
Stanmore College
Skills
- Emergency management
- Customer service
- Complaint resolution
- Conflict resolution techniques
- Handling well under pressure and stressful situations
- Very good communication skills
- Computer skills
- Leadership skills
Languages
English: C2
Proficient
Timeline
Security officer
Liberty
06.2025 - Current
Security Officer
Mite-TFL contract
07.2024 - 03.2025
Security Officer
Harrow Mosque
02.2024 - 03.2024
NVQ Level 3 - Information Technology
Stanmore College
Similar Profiles
Alba HernandezAlba Hernandez
Colletions Agent at LibertyColletions Agent at Liberty
Zizipho NodlulaZizipho Nodlula
Financial Advisor at LibertyFinancial Advisor at Liberty
Erick MalebeErick Malebe
Senior Business Analyst at LibertySenior Business Analyst at Liberty
Sabrina SalageanuSabrina Salageanu
Numeracy Student Leader at Rooks Heath SchoolNumeracy Student Leader at Rooks Heath School
Samuel AkanjiSamuel Akanji
Nursing assistant at Cathem Eye HospitalNursing assistant at Cathem Eye Hospital