Omid Jalalialiabadi
Summary
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Dependable General Worker with knack for teamwork and problem-solving. Skilled in maintaining clean, safe work environments and supporting diverse operational tasks. Known for contributing to increased productivity and smooth daily operations.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
Waiter
Parkway Restaurant
London
09.2021 - 01.2023
- Managed table settings for optimal dining experience.
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Delivered excellent customer service through friendly and polite interaction.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Mitigated complaints effectively by empathetically listening and offering solutions.
- Maintained knowledge of menu items, leading to accurate order taking.
- Handled payment transactions to guarantee smooth customer checkout process.
Assistant accountant
Yahya Accountancy
London
09.2020 - 08.2021
- Supported accounts payable activities to ensure accuracy and timeliness of invoice creation and entry, streamlining workflow.
- Prepared financial reports for meetings, facilitating informed discussions about the firm's fiscal health.
- Conducted thorough reviews into potentially suspicious transactions detected via fraud surveillance systems.
- Assisted senior accountants in preparation of monthly and yearly closings, improving process efficiency.
- Reduced discrepancies by conducting monthly reconciliation between bank and company records.
- Ensured accurate reporting by following up on bank reconciliations promptly when required.
Education
Bachelor of Arts - Accounting and Business Management
University of westminster
London 09.2022 - 07.2025
BTEC Level 3 National Extended Diploma - Business
West Herts College
Watford 09.2020 - 05.2022
Skills
- Service methods
- Order processing
- Table setting
- Positive attitude
- Table service
- Cash handling and till reconciliation
- Clear communication
- Interpersonal skills
- Critical Thinking Skills
- Microsoft Office Skills
Languages
English
Native
Persian
Intermediate
Timeline
Bachelor of Arts - Accounting and Business Management
University of westminster
09.2022 - 07.2025
Waiter
Parkway Restaurant
09.2021 - 01.2023
Assistant accountant
Yahya Accountancy
09.2020 - 08.2021
BTEC Level 3 National Extended Diploma - Business
West Herts College
09.2020 - 05.2022
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