Proven track record in exceeding commercial targets and strengthening client relationships within high-performance environments. Recognized for outstanding results at Sky UK through consistent retention success and value-based upselling. Combines a solution-oriented mindset with strong communication and a focus on long-term customer growth
• Manage and nurture long-term relationships with existing customers across Sky's full portfolio.
• Focus on client retention while identifying opportunities for tailored upselling and product expansion
• Deliver customer-centric solutions through clear communication, product expertise, and a consultative approach
• Maintain well-organized and up-to-date internal records (MHRs) to support team operations and performance tracking
• Curated and maintained organized sound libraries tailored to brand narratives and media formats within the hospitality sector
• Conceptualized and developed immersive soundscapes and audio storyboards from client scripts, aligning with brand identity and campaign objectives
• Composed original music and synthesized audio using advanced Digital Signal Processing techniques to enhance emotional impact
• Executed precise sound mixing using industry-standard DAWs, delivering polished audio for multimedia marketing and promotional content
• Collaborated closely with directors, sound engineers, composers, and production teams to bring creative visions to life with high technical accuracy
• Edited and restored dialogues using Adobe Audition and iZotope, ensuring professional-grade audio quality for podcast productions
• Collaborated with a cross-functional production team to meet tight deadlines and align sound design with creative direction
• Applied advanced noise reduction and mastering techniques to deliver clean, engaging audio content across diverse podcast formats
• Designed and implemented custom sound effects (SFX) for commercial and podcast content, enhancing narrative and emotional tone
• Edited and synchronized dialogue for short films, ensuring precision in timing and voice clarity
• Directed voice-over sessions to capture authentic performances and maintain consistency with visual storytelling
• Outstanding Performer in Sky UK's Training Academy, recognized for top-tier sales performance despite no prior experience
• Surpassed new monthly target (NMT) benchmark with a 39% achievement rate during training, exceeding the 25% goal
• Sole academy member to successfully sell a Sky Glass TV within the first week of joining
• Recognized for leading Sky Stream sales during onboarding, demonstrating adaptability and customer insight
• Sound Design and Effect Editor for Shanaakht – Officially selected at Festival de Cannes 2018
• Dialogue and Foley Editor for A Train Crosses the Desert – Selected in over 10 international film festivals, including South Asian International Film Festival and Asian Film Festival, Hollywood LA (2020)
• Dialogue Editor & Location Sound Recordist for Zeeshan – Official selection at Filmera International Film Festival