Omar Gabriel Moussa
Wakefield,West Yorkshire
Summary
Motivated and dependable individual actively seeking an apprenticeship to gain hands-on experience and grow professionally. Known for a strong work ethic, excellent communication skills, and the ability to work both independently and in a team. With experience in customer service and volunteering, I bring a positive attitude, attention to detail, and a genuine interest in building a long-term career through structured training and real-world learning.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Shop assistant
Super Pound Store
Wakefield, West Yorshire
10.2019 - Current
- Updated window displays regularly for fresh store appeal.
- Communicated effectively with suppliers on delivery schedules, ensuring timely replenishments.
- Assisted in inventory counts, maintaining accurate records.
- Promoted sales and special promotions to increase store revenue.
- Completed restocking swiftly post delivery arrival to ensure immediate product availability.
- Assisted customers in finding desired items to enhance their shopping experience.
- Improved product visibility with strategic shelf arrangements.
- Collaborated effectively with team members during busy periods.
- Ensured customer satisfaction by providing attentive service and handling complaints professionally.
Education
GCSEs - English
Wakefield College
Wakefield /2021 - /2022
GCSEs - Mathematics
Wakefield College
Wakefield /2021 - /2022
Access to Higher Education Diploma - Business
Wakefield College
Wakefield /2022 - /2023
BTEC - Business
Wakefield College
Wakefield /2021 - /2022
Skills
Eager to learn and open to feedback
Excellent verbal and written communication
Strong attention to detail and organisational skills
Ability to work effectively both independently and as part of a team
Reliable, punctual, and committed to tasks
Confident in customer service and problem-solving
Proficient in basic IT and Microsoft Office
Experience with stock handling and retail support
Certification
• Successfully completed the Digital Skills Bootcamp: Introduction to Digital Marketing and Content Creation
Affiliations
- Regular gym attendance to improve fitness and self-discipline
- Practice martial arts to build resilience and focus
- Enjoy collaborative, hands-on problem-solving
- Interested in how technology impacts work and daily life
Accomplishments
• Teacher’s Award – Wakefield College
• Student of the Year Award – Wakefield College
• Completed 60-credit diploma focusing on core business concepts
• Covered essential business principles including teamwork and communication
Volunteer – Food Bank Lightwaves, Wakefield — 2022 – 2023
• Distributed food parcels to those in need
• Maintained cleanliness and organisation of the workspace
• Collaborated with team members to manage inventory effectively
Timeline
Shop assistant
Super Pound Store
10.2019 - Current
GCSEs - English
Wakefield College
/2021 - /2022
GCSEs - Mathematics
Wakefield College
/2021 - /2022
Access to Higher Education Diploma - Business
Wakefield College
/2022 - /2023
BTEC - Business
Wakefield College
/2021 - /2022
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