Omar El-Gtaibi
Summary
Motivated and analytical individual with a background in Sports, Health and Exercise and experience in team leadership, performance monitoring, and data-driven decision-making. Skilled at analysing performance trends, identifying areas for improvement, and communicating insights effectively to support individual and team development. Combines strong organisational ability, problem-solving skills, and a passion for sport to contribute to high-performance environments.
Overview
2
2
years of professional experience
Work history
Team Manager
Argos
London
2024.06 - Current
- Led and supervised a team of delivery drivers, managing schedules, performance, and daily operations to ensure efficient and timely service
- Monitored and improved key performance indicators (KPIs) such as on-time deliveries and customer satisfaction, driving continuous operational improvements
- Ensured full compliance with health & safety regulations, vehicle checks, and driving laws, maintaining a safe working environment
- Resolved delivery issues and escalated customer complaints, providing effective solutions to maintain high service standards
Delivery driver
Amazon
2024.01 - 2024.06
- Completed high-volume, time-sensitive deliveries while consistently meeting strict delivery targets and schedules
- Provided excellent customer service during deliveries, ensuring a positive experience and handling queries professionally
- Followed route plans using GPS systems while adapting to traffic and road conditions to maintain efficiency
- Conducted vehicle checks and adhered to health & safety and road regulations, ensuring safe and compliant deliveries
Education
Bachelor of Science - BSc Sports Health and Exercise
Brunel University London
Uxbridge 2025.08 -
Sports Coaching and Analysis
London Southbank University
2021.01 - 2023.01
Sports and Exercise Science
Buckinghamshire New University
2020.01 - 2021.01
Skills
- Communication
- Adaptability
- Talent development
- Technical reporting
- Quality assurance controls
- Critical assessment
- Scheduling expertise
- Risk identification and mitigation
- Performance metrics analysis
- Team Leadership
- Statistical analysis software
- Risk assessment tools
Affiliations
- Leader of a fitness and wellbeing club
- Fundraising
Accomplishments
Driver of the month at Argos before getting promoted.
Languages
Arabic
Intermediate
References
References available upon request.
Timeline
Bachelor of Science - BSc Sports Health and Exercise
Brunel University London
2025.08 -
Team Manager
Argos
2024.06 - Current
Delivery driver
Amazon
2024.01 - 2024.06
Sports Coaching and Analysis
London Southbank University
2021.01 - 2023.01
Sports and Exercise Science
Buckinghamshire New University
2020.01 - 2021.01