Summary
Overview
Work history
Education
Skills
Certification
References
Timeline
Generic

Omar Ali

Birmingham,West Midlands

Summary

Ambitious and driven IT and cybersecurity-focused computing student with strong organisational and problem-solving skills, possessing knowledge in risk management, secure systems, and network security gained through academic and project work.

Overview

2
2
years of professional experience
1
1
Certification

Work history

Customer service representative

OCS Group
Birmingham, West Midlands
08.2024 - 02.2026
  • Developed strong relationships with customers fostering brand loyalty and repeat business.
  • Participated in team meetings sharing best practices for improving service delivery.
  • Provided top-notch support for increased customer satisfaction.

Event Security Officer

FGH Security
Birmingham, West Midlands
09.2023 - 02.2026
  • Guarded, patrolled or monitored premises to prevent theft, violence or infractions of rules.
  • Authorized and monitored entrance and departure of employees, visitors, vehicles and cargo trucks.
  • Circulated among visitors, patrons and employees to preserve order and protect in a festival environment.
  • Intervened in potential conflicts to minimize disruptions of activities or injury to involved parties.

Education

Certificate of Higher Education - Information Technology

Huxton Institute
Birmingham
09.2024 - 07.2025

Higher National Diploma - Information Technology

Huxton Institute
Birmingham
09.2024 - 07.2025

Bachelor of Science - Computing

Birmingham City University
Birmingham
09.2025 -

Skills

  • Cybersecurity fundamentals & risk management (ISC2 Certified in Cybersecurity Certificate)
  • Network security & access control
  • Secure application development
  • IT consultancy & stakeholder communication
  • Business systems analysis
  • Project research & technical documentation

Certification

ISC2 Certified in Cybersecurity

References

References available upon request.

Timeline

Bachelor of Science - Computing

Birmingham City University
09.2025 -

Certificate of Higher Education - Information Technology

Huxton Institute
09.2024 - 07.2025

Higher National Diploma - Information Technology

Huxton Institute
09.2024 - 07.2025

Customer service representative

OCS Group
08.2024 - 02.2026

Event Security Officer

FGH Security
09.2023 - 02.2026
Omar Ali