Summary
Overview
Work history
Education
Skills
Certification
References
Timeline
Generic

Omar Ali

Birmingham,West Midlands

Summary

Ambitious and driven IT and cybersecurity-focused computing student with strong organisational and problem-solving skills, possessing knowledge in risk management, secure systems, and network security gained through academic and project work.

Overview

2
2
years of professional experience
1
1
Certification

Work history

Customer service representative

OCS Group
Birmingham, West Midlands
2024.08 - 2026.02
  • Developed strong relationships with customers fostering brand loyalty and repeat business.
  • Participated in team meetings sharing best practices for improving service delivery.
  • Provided top-notch support for increased customer satisfaction.

Event Security Officer

FGH Security
Birmingham, West Midlands
2023.09 - 2026.02
  • Guarded, patrolled or monitored premises to prevent theft, violence or infractions of rules.
  • Authorized and monitored entrance and departure of employees, visitors, vehicles and cargo trucks.
  • Circulated among visitors, patrons and employees to preserve order and protect in a festival environment.
  • Intervened in potential conflicts to minimize disruptions of activities or injury to involved parties.

Education

Certificate of Higher Education - Information Technology

Huxton Institute
Birmingham
2024.09 - 2025.07

Higher National Diploma - Information Technology

Huxton Institute
Birmingham
2024.09 - 2025.07

Bachelor of Science - Computing

Birmingham City University
Birmingham
2025.09 -

Skills

  • Cybersecurity fundamentals & risk management (ISC2 Certified in Cybersecurity Certificate)
  • Network security & access control
  • Secure application development
  • IT consultancy & stakeholder communication
  • Business systems analysis
  • Project research & technical documentation

Certification

ISC2 Certified in Cybersecurity

References

References available upon request.

Timeline

Bachelor of Science - Computing

Birmingham City University
2025.09 -

Certificate of Higher Education - Information Technology

Huxton Institute
2024.09 - 2025.07

Higher National Diploma - Information Technology

Huxton Institute
2024.09 - 2025.07

Customer service representative

OCS Group
2024.08 - 2026.02

Event Security Officer

FGH Security
2023.09 - 2026.02
Omar Ali