Omar Ali
HR Professional
Dubai
Summary
An agile Human Resources professional with both private and public sector experience working in various models of HR service delivery. Expert customer service skills with significant experience in areas such as recruitment, employment law and HR operations. Able to advise and guide colleagues and clients on a range of employment law and HR related case work in line with current legislation. Able to offer commercial considerations where appropriate whilst determining the associated risks when undertaking such options. Versatile to clinically operate within either a functional, divisional or matrix organisational structure. Seeking an employer, where I have the opportunity to add value and collaboratively maintain career progression .
Overview
10
10
years of professional experience
8
8
years of post-secondary education
Work history
Employment Law Specialist
Kingfisher Professional Services
Nottingham
05.2022 - Current
- Act as a dedicated Employment Law consultant for the accounts of 100+ clients from a variety of industries on their people related issues; advising and guiding clients on a range of Employment Law and HR related case work via telephone, email MS Teams and in person when required
- Case work includes disciplinaries, grievances, redundancies, capability (performance and illness related), absence management, TUPE, issues around working time regulations, providing advice and guidance on all statutory family leave types and their respective required regulations for clients and their employees
- Tailoring advice to meet clients compliant or commercial needs; explaining the associated legal risks in undertaking such options
- Reviewing intended dismissals by clients for employees with less than 2 years' service, pointing out any risks associated in relation to the chances of the client receiving discrimination claims and/or automatic unfair dismissal claims against the dismissal based on the Employment Rights Acts 1996 and protected characteristics of the Equality Act 2010
- Drafting and reviewing documentation such as procedural outcome letters, investigation notes and business cases (for redundancy/TUPE cases)
- Drafting settlement agreements for clients, ensuring list of claims included in settlement are to the required needs and issues and acting as their legal representation when liaising with employees legation representation
- Conducting negotiations on behalf of clients in partnership with ACAS during early conciliation procedure/agreeing and composing clauses for settlement agreements as well as acting on behalf of clients during litigation procedures
- Closely partnering with clients to discuss their employee documentation requirements, drafting bespoke documents such as all UK governed types employment contracts and employee handbooks
HR Advisor
Ernst & Young (EY)
Birmingham
09.2021 - 05.2022
- Employee headcount: c.10,200 in UK & Ireland)
- Requirements of role:
- Provide high quality advice and guidance on a wide range of HR queries including performance management, stress management, absence management, grievance management, conduct issues, disability adjustments and safeguarding matters
- Make case outcome decisions and apply commercial judgement in dealing with employee relations issues e.g
- Poor performance, absence management etc
- Actively manage and prioritise case load effectively and in a timely manner in line with employment legislation, best practice and EY policy
- Build and maintain recognised levels of 'excellent' customer service
- Manage business unit relationships and work closely with Employee Relations
- Contribute to UK Talent Solutions Services, CBS and wider HR projects and initiatives
- Coach colleagues in other UK Talent Services Solutions teams in area of expertise
Employment Law Specialist
Kingfisher Professional Services
Nottingham
01.2021 - 08.2021
- Requirements of role:
- Act as a dedicated Employment Law consultant for the accounts of 100+ clients from a variety of industries on their people related issues; advising and guiding clients on a range of Employment Law and HR related case work via telephone, email MS Teams and in person when required
- Case work includes disciplinaries, grievances, redundancies, capability (performance and illness related), absence management, TUPE, Working time regulations issues, providing advice and guidance on all statutory Family Leave types and their respective required regulations
- Tailoring advice to meet clients compliant or commercial needs; explaining the associated legal risks in undertaking such options
- Reviewing intended dismissals by clients for employees with less than 2 years' service, pointing out any risks associated in relation to the chances of the client receiving discrimination claims and/or automatic unfair dismissal claims against the dismissal based on the Employment Rights Acts 1996 and protected characteristics of the Equality Act 2010
- Drafting and reviewing documentation such as procedural outcome letters, investigation notes and business cases (for redundancy/TUPE cases)
- Conducting negotiations on behalf of clients in partnership with ACAS during early conciliation procedure/agreeing and composing clauses for settlement agreements as well as acting on behalf of clients during litigation procedures
- Closely partnering with clients to discuss their employee documentation requirements, drafting bespoke documents such as all UK governed types employment contracts and employee handbooks
HR Business Partner
Loss Recovery Services, LRS
Derby
05.2020 - 12.2020
- FTC) (Employee headcount: 200)
- Requirements of role:
- Led end-to-end implementation of the new HR system, iTrent, working closely with cross-functional teams and external vendors to ensure a seamless transition
- Developed and executed a detailed implementation plan, overseeing data migration, system configuration, and user training to ensure successful adoption
- Designed and implemented standardised HR processes and procedures, resulting in a 30% reduction in administrative workload and improved data accuracy
- Provided hands-on support to employee during the transition to the new HR system, addressing questions and concerns raised during consultation stage promptly and effectively
- Developed comprehensive training materials and conducted interactive training sessions to educate employees on system functionality and best practises
- Served as the main point of contact for system-related inquiries, troubleshooting issues and collaborating with external IT team to resolve issues
- Collaborated with senior leadership to align the HR system implementation with the company's strategic goals and objectives
HR Operations Assistant
University of Derby
Derby
02.2020 - 04.2020
- Employee headcount: 3,000)
- Requirements of role:
- Provide first-line advice and guidance on HR policies and procedures to managers and employees consistently providing exemplary and efficient service
- Deal promptly and effectively with HR enquiries via telephone, email or in person, working to Service Level Agreements
- Ensure the timely collation and processing of information for monthly payroll as well as year end activities and ad hoc requests
- Proactively works with the HR Operations Team Leader to determine effective HR processes, highlighting issues/concerns on service delivery when appropriate
- Own and investigate HR issues to resolve for managers/employees ensuring they are kept fully informed at all times, demonstrating sound judgement and initiative to immediately address and/or escalate requests in accordance with escalation procedures
- Ensures full adherence to policies and employment legislation including but not restricted to Right to Work legislation, UK and Visa Immigration rules and Disclosure and Barring Service requirements.
HR Advisor
Newlon Housing Trust
London
04.2018 - 11.2019
- Employee headcount: 750)
- Requirements of role:
- Provide a coaching and advisory service to all employees of which the chief executive, 4 assistant directors and 8 senior managers to optimize the employee experience and to become more effective in handling people matters
- Manage ER caseload and staff requests including disciplinaries and grievances, flexible working requests, absence and performance issues whilst coaching and guiding managers on processes and procedures until outcome
- Manage the recruitment process which includes overseeing the job evaluation process of new roles; composing adverts for roles; screening candidates; carrying out assessment centres; filling roles via agencies; onboarding and carrying out induction of new starters
- Implement a Recruitment module add on feature to the HR system; SelectHR, carrying out training workshops for all staff across Newlon and acting as a subject matter expert post roll out of new system
- Support the development and implementation of an e-learning module tailored for Newlon users provided by LearningPool and acting as an internal subject matter expert
- Work as part of a project team to carry out changes to all policies and processes following GDPR legislation, ensuring staff are kept informed and training is delivered
HR Advisor
City of London Corporation
London
12.2016 - 04.2018
- Employee headcount: 3,800)
- Requirements of the role:
- Work with managers to resolve employee relation cases, e.g
- Drafting invite letters, investigating concerns, being the HR representative in meetings, taking notes and guiding managers through the outcome process
- HR lead for project implementation of a newly awarded contract for managed services provider of temporary resources across the City of London Corporation with Hays Talent Solutions Ltd using Prince2 methodology
- Designing and implementing a communication and training strategy fit for purpose for City of London divisions and within project delivery timescales, including the delivery of gathering workshops to scope new system from user perspective ensuring representation from all departments/divisions as well as user testing prior go live
- Level 1 user on the UK Border Agency SMS system, guiding managers with submitting applications for Tier 2 and Tier 5 applications
HR Officer
City of London Corporation
London
01.2016 - 12.2016
- Employee headcount: 3,800)
- Requirements of the role:
- Manage HR inbox ensuring queries throughout the HR lifecycle are responded to within service level agreements
- Supporting hiring managers across the organisation with Recruitment; iniating and managing recruitment campaigns, tailoring adverts for each campaign and ensuring a smooth onboarding experience for the appointed candidates
- Providing guidance and support for line managers on HR policies and procedures
- Managing maternity, paternity, flexible working and extended/personal leave for employees across the Corporation's departments
HR Assistant
Genesis Housing Association
London
08.2015 - 12.2015
- Employee Headcount: 1,600)
- Requirements of the role:
- Advertised and managed roles using the recruitment and applicant tracking system (TalentLink)
- Administered and analysed psychometric tests (BPS qualified)
- Provided business managers with a weekly update on current vacancies and new starters
HR Assistant
Nottingham City Homes
Nottingham
01.2015 - 08.2015
- Employee headcount: 1,500)
- Requirements of the role:
- Advise line managers on terms and conditions of employment and policy including administration of changes to terms and conditions
- Advise and guide line managers across Nottingham City Homes on leave matters including maternity, paternity, parental leave and flexible working
- Administer new starters and leavers including the generation of offers of appointment, references, medical clearance, DBS checks and related payroll documentation
Human Resources Administrator
GE Global Growth
Leeds
05.2013 - 12.2014
- Employee headcount: 18,000)
- Requirements of the role:
- Provide and maintain documentation of employment termination/job change, promotions, change in working patterns and maternity leave
- On-boarding of new employees to GE by creating offer letters, employment contracts and new starter packs
- Processing of employee salary increases, bonuses, awards, allowances and deductions
Education
Certificate of Higher Education - Prince2 Practitioner; Project Management
City of London Corporation
London 01.2017 - 01.2017
BA Hons - Business and Human Resource Management
Leeds Metropolitan University
2013
NVQ Level 3 - Business and Administration
Training Services 2000 Ltd College
Derby 09.2004 - 06.2007
GCSEs - Maths, English, Science, Religious Studies, Geography, Urdu
Derby Moor Community School
Derby 09.1999 - 07.2004
Skills
- Outcomes orientated
- Stakeholder management
- Expert in employment law
- Experience of HR systems: BrassRing, iTrent, Business Objects, Oracle, SelectHR, SharePoint, CMS
- Proficient in Microsoft Office including Word, Outlook, Excel, Teams, Powerpoint and Visio
Languages
English
Native
Arabic
Beginner
Punjabi
Advanced
Urdu
Advanced
Timeline
Employment Law Specialist
Kingfisher Professional Services
05.2022 - Current
HR Advisor
Ernst & Young (EY)
09.2021 - 05.2022
Employment Law Specialist
Kingfisher Professional Services
01.2021 - 08.2021
HR Business Partner
Loss Recovery Services, LRS
05.2020 - 12.2020
HR Operations Assistant
University of Derby
02.2020 - 04.2020
HR Advisor
Newlon Housing Trust
04.2018 - 11.2019
Certificate of Higher Education - Prince2 Practitioner; Project Management
City of London Corporation
01.2017 - 01.2017
HR Advisor
City of London Corporation
12.2016 - 04.2018
HR Officer
City of London Corporation
01.2016 - 12.2016
HR Assistant
Genesis Housing Association
08.2015 - 12.2015
HR Assistant
Nottingham City Homes
01.2015 - 08.2015
Human Resources Administrator
GE Global Growth
05.2013 - 12.2014
NVQ Level 3 - Business and Administration
Training Services 2000 Ltd College
09.2004 - 06.2007
GCSEs - Maths, English, Science, Religious Studies, Geography, Urdu
Derby Moor Community School
09.1999 - 07.2004
BA Hons - Business and Human Resource Management
Leeds Metropolitan University
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