Motivated and customer-focused retail professional with proven experience at H&M in delivering excellent service, managing tills and self-checkouts, and supporting visual merchandising. Skilled at independently handling fitting room operations and maintaining store standards. Ready to step into a Team Leader role, bringing strong communication, problem-solving, and organisational skills to lead by example, support colleagues, and ensure smooth daily store operations. Committed to driving sales performance, motivating the team, and enhancing the customer experience.