Oluyemisi Towobola

• Enabled patients to achieve independence and fulfilment by teaching life skills, providing emotional support, and fostering individual strengths.
• De-escalated violent, aggressive and threatening behaviour.
• Delivered one-to-one support, tailoring approaches to meet the unique needs of each client effectively.
• Monitored clients' physical health, recognising the interconnection between physical and mental well-being.
• Promoted safe, happy and relaxed environments, encouraging patients to feel comfortable.
• Maintained comprehensive records of client interactions and progress to ensure legal compliance and support effective care.
• Closely observed and documented patient behaviour, promptly reporting slight changes to medical staff.
• Kept medical, personal and treatment documentation safely stored on care management systems for confidential, accurate records.
• Developed trusting relationships with service users and advocated on their behalf.
• Encouraged positive lifestyle changes to support mental health recovery, including physical activity and healthy eating habits.
• Supported clients in understanding and accessing community resources, increasing their independence and social integration.
• Compiled detailed progress reports to track client development and inform ongoing support strategies.
• Assessed patients for risks of harm or injury to self or others and recommended solitary confinements to minimise conflicts.
• Improved patient well-being by conducting therapy sessions, offering emotional support and resolving concerns.
• Encouraged service users to be independent and active members of society.
• Provided empathetic support and care to individuals experiencing mental health issues, promoting well-being and recovery.
• Assisted clients in developing personal goals and action plans, encouraging self-advocacy and empowerment.
• Conducted risk assessments to identify potential safety concerns, implementing preventative measures to safeguard clients.
• Provided crisis intervention support during emergencies, employing de-escalation techniques to ensure safety.
• Supervised patients' activities and interactions to maintain safety, intervening to resolve disputes or unruly behaviour.
• Motivated people to learn and develop new skills through hobbies and interests for self-sustenance.
• Facilitated client access to essential community resources, including medical services, housing support, and transportation.
• Organised leisure and social activities, promoting a sense of belonging and community among clients.
• Coordinated with multidisciplinary teams, including psychiatrists and social workers, to develop comprehensive care plans.
• Developed and implemented coping strategy workshops aimed at enhancing clients' ability to manage stress and anxiety.
• Assisted in the rehabilitation process, supporting clients in regaining skills and confidence post-crisis.
• Facilitated group therapy sessions, fostering a supportive community environment for mental health improvement.
• Provided one-to-one and group counselling to improve client wellbeing.
• Obtained client feedback to enhance services and user experience.
• Collaborated with specialised professionals in handling complex cases through referrals for treatment.
• Participated in case conferences, contributing insights and updates to inform ongoing support strategies.
• Conducted client assessments to determine personal or social issues.
• Evaluated programme effectiveness by monitoring and reporting on client progress.

· Answering phones, emails, and other correspondence

· Maintaining patient and staff records, and data entry

· Booking appointments and managing calendars

· Producing documents to a high standard

· Arranging and attending meetings and events, and recording proceedings

· Helping patients, visitors, and staff with enquiries

· Opening, logging, and distributing mail

· Support the patient’s well-being and comfort.

· Spend time with patients, providing a listening ear and engaging in friendly conversation.

· Provide reassurance to help allay the patient’s anxieties.

Engaged patients in meaningful activities, including reading, reminiscing, and games, to enhance their emotional well-being and maintain connections with family.

• Supported end-of-life care, providing compassionate assistance to patients and families during difficult times.
• Assisted patients with daily activities such as shopping, cleaning, and meal preparation to enhance their quality of life.
• Supported patients with daily activities, promoting independence and improving quality of life.
• Offered emotional support and companionship to patients, fostering trust and comfort.
• Maintained detailed records of patient care, treatments, and progress, adhering to confidentiality protocols.
• Conducted home visits to evaluate health needs and provide tailored care advice, fostering stronger family engagement.
• Implemented mobility assistance plans, including the use of aids and equipment, to promote patient safety.
• Applied infection control measures rigorously, minimising risk of transmission within the community setting.
• Administered medication accurately and safely under the guidance of healthcare professionals.
• Conducted regular health assessments to monitor patients' conditions and progress.
• Met with families and patients to monitor health conditions, recommending medical interventions for severe and critical cases.
• Organised and managed stock of medical supplies, ensuring availability and readiness for use.
• Demonstrated compassion to vulnerable women, adolescents and children to alleviate trauma and disconnection.
• Collaborated with multidisciplinary teams to develop and implement personalised care plans, ensuring comprehensive support for patients.
• Assisted individuals with navigating National Health Service, appointments and classes, going extra mile to accommodate needs.
• Performed thorough patient assessments in order to set up and fulfil appropriate care packages.
• Provided personal care including washing and dressing patients, maintaining dignity at all times.
• Attended regular training and development programmes to ensure optimal care and support provisions.
• Practised confidentiality, equality and diversity policies to comply with professional practice standards and legislation.

Assist individuals on a one-to-one basis to promote independent living at home.

Schedule and accompany clients to appointments as needed.

Provide personal care including showering, shaving, dressing, undressing, and oral hygiene.

Communicated effectively and listened actively to service users, fostering trusted relationships.

Administered medication according to prescriptions.

Monitored health and wellbeing of clients, ensuring timely response to needs.

Prepare meals according to dietary requirements.

Maintain accurate records and report any changes observed.

Performed household tasks, enabling clients to maintain independence in daily living activities.

Facilitate shopping for necessary items.

Performed manual handling tasks in compliance with safety protocols.

· Provision of personal care and clinical duties, including bathing, oral hygiene at patient's convenience.

Maintained patients' nutritional and fluid balance to ensure high-quality care delivery in home settings.

· Supporting people with social and physical activities as well as basics such as eating and drinking.

· Booking and accompanying people at appointments.

Monitored individuals' conditions by taking temperature, pulse, respiration, and weight, and assisted with medication management.

Escorted patients to appointments following established protocols.

· To co-operate with and maintain good working relationships with both the multidisciplinary team and other Healthcare/Social Care professionals.

· To maintain an empathetic approach to patients, carers and relatives

· To maintain up-to-date written/electronic records and report any escalating as required, informing the registered nurse of any observed change in the patient’s condition.

· Record any changes in accordance with local, Professional and Health service standards.

· Maintain patient confidentiality at all times.

· To work within defined standards, protocols, policies and procedures for the services.

To have an overall awareness of potential risks within the client's environment assessing these at all times to ensure the health and safety of clients, visitors and staff

• Supported patients with personal hygiene, cleaning, and toileting to promote dignity and comfort.
• Administered personal care and assisted with daily living activities to enhance client well-being.
• Closely monitored patient physical and mental health, reporting changes or concerns to managers immediately.
• Ensured high patient satisfaction by anticipating needs and delivering care with a positive attitude.
• Delivered compassionate care by actively engaging with clients and addressing their needs.
• Conducted household tasks, including cleaning and laundry, to maintain a safe environment.
• Supported people with social and physical health with a proactive and helpful approach.
• Assisted clients with medication management, following prescriptions and doctors' instructions.
• Maintained confidentiality and privacy of client information, adhering to professional standards.
• Participated in training and development opportunities to enhance skills and knowledge in care provision.
• Provided companionship, listening empathetically to concerns and engaging in meaningful conversation.
• Monitored and recorded patient conditions, providing updates to healthcare professionals.
• Administered fluid and solid medication to those requiring assistance.
• Prepared nutritious meals tailored to individual dietary requirements and preferences.
• Used aids and personal equipment to promote service users' mobility.
• Managed challenging behaviour using approved techniques to ensure safety and respect.
• Liaised with family members, carers, and multidisciplinary professionals to enhance care coordination and support for clients.
• Implemented care plans designed by healthcare professionals, adapting to changing needs.

Assisted activity coordinators in identifying patient needs, enhancing quality of care and support.

Customised care and support to meet individual requirements, ensuring tailored service delivery.

Facilitated effective communication among residents, staff, and visitors to promote a supportive environment.

Supported residents in participating in daily living activities.

Adhered to safeguarding regulations to ensure secure handling of service users.

Contributed to personalised support planning, presenting new opportunities for enhancing choice and control in service users' lives.

Oversaw quality control of laboratory equipment, ensuring reliability and optimal performance through regular maintenance support.

Troubleshot equipment malfunctions and carried out necessary repairs.

Reviewed and organised inventory of maintenance materials and parts to ensure availability for repairs.

Assisted in analysing system requirements for new applications to ensure compatibility with ongoing operations.

Participated in internal and external seminars and exhibitions to remain current with industry developments.

Managed documentation of files, invoices, and instruction manuals.

Maintained accurate caseload records, guiding families through challenging situations to facilitate informed decision-making.

Drafted detailed case reports that highlighted key information.

Supervised practical courses each academic session, assessing student performance to enhance learning outcomes.