Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline

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Uxbridge,UNITED KINGDOM

Summary

Compassionate Care Support Worker accustomed to monitoring and promoting client well-being. Coordinates appointments and transportation to support needs. Caring and communicative with high-level emotional intelligence. Committed Support Care Worker with a proven track record of enhancing physical and mental wellbeing through outstanding levels of care. Passionate in providing all-round quality service from [Task] to [Task]. [Area of certification] qualified. Enthusiastic individual dedicated to delivering compassion, accessible support. Strong relationship-building skills and emotional intelligence. History of achieving positive results in collaboration with multidisciplinary team. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

12
12
years of professional experience
11
11
years of post-secondary education

Work history

Support care worker

Hays Recruitment
London, UNITED KINGDOM
09.2009 - 06.2017
  • Ran community programmes to limit further client intervention and follow-up care.
  • Tailored care and support to individual needs for bespoke, personalised service.
  • Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
  • Updated first aid training to protect client welfare.
  • Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
  • Kept appropriate stock levels to match expected demand.
  • Supported team by demonstrating respect and willingness to help.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Forecasted sales trends to plan team resourcing.
  • Wrote reports outlining project progress and results.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Received and processed stock using inventory management system.
  • Developed plans and strategies to promote continuous improvement.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Improved efficiency and productivity by acquiring new skills.

Support care worker

DECO CARE
BEDFORDSHIRE, UNITED KINGDOM
10.2005 - 12.2008
  • Ran community programmes to limit further client intervention and follow-up care.
  • Tailored care and support to individual needs for bespoke, personalised service.
  • Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
  • Updated first aid training to protect client welfare.
  • Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
  • Collaborated with external support providers to maintain good care continuity.
  • Reported on clients' progress to evaluate service impact.
  • Met needs of clients with learning difficulties and handled challenging behaviours.

Support care worker

DELTA NURSING AGENCY EAILING HOMES
London, UNITED KINGDOM
01.2008 - 01.2008
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Developed plans and strategies to promote continuous improvement.
  • Improved efficiency and productivity by acquiring new skills.
  • Replenished stock and processed deliveries to maximise product availability.
  • Assisted with infection control through social distancing and PPE wearing.
  • Managed on-site evaluations, internal audits and customer surveys.

Education

DIPLOMA IN BUSINESS ADMINISTRATION - BUSINESS ADMINISTRATION

GUILDHALL COLLEGE LONDON, UNITED KINGDOM
01.2003 - 01.2005

PROFESSIONAL CERTIFICATE IN BUSINESS ADMIINI - BUSINESS ADMINISTRATION

GUILDHALL COLLEGE, UNITED KINGDOM
01.2002 - 02.2003

GCSEs -

KINGS COLLEGE GRAMMAR SCHOOL, NIGERIA
01.1992 - 12.1997

NVQ Level 3 - HEALTH AND SOCIAL CARE

HAYS SOCIAL CARE, UNITED KINGDOM
01.2012 - 11.2013

Skills

  • Motivational leadership
  • Care plan management
  • CPR certified
  • Community integration
  • Disability care
  • Pulse assessment
  • Documentation management
  • Safeguarding knowledge
  • Personal hygiene assistance
  • Activities of Daily Living
  • Social services
  • Medication administration
  • Child welfare checks
  • Patient safeguarding
  • Service needs assessment

Affiliations

  • READING , LISTEN TO MUSIC

Languages

English
Fluent

Timeline

HAYS SOCIAL CARE - NVQ Level 3, HEALTH AND SOCIAL CARE
01.2012 - 11.2013
Support care worker - Hays Recruitment
09.2009 - 06.2017
Support care worker - DELTA NURSING AGENCY EAILING HOMES
01.2008 - 01.2008
Support care worker - DECO CARE
10.2005 - 12.2008
GUILDHALL COLLEGE LONDON - DIPLOMA IN BUSINESS ADMINISTRATION, BUSINESS ADMINISTRATION
01.2003 - 01.2005
GUILDHALL COLLEGE - PROFESSIONAL CERTIFICATE IN BUSINESS ADMIINI, BUSINESS ADMINISTRATION
01.2002 - 02.2003
KINGS COLLEGE GRAMMAR SCHOOL - GCSEs,
01.1992 - 12.1997
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