OLUYEMI OYELAKIN

Administrative Officer

Mediprocare Recruitments Ltd

Manchester

07.2022 - 08.2025

Provide comprehensive administrative and logistical support to the team
Maintain accurate financial records and manage invoice processing and budget tracking
Prepare reports and documentation in line with organizational requirements
Schedule meetings, take minutes, and ensure timely distribution
Support internal and external communications with stakeholders and partners
Simplified complex information via clear, concise written communication skills; eased understanding across departments.
Offered administrative support to the management team resulting in enhanced operations.
Used Microsoft Office Suite proficiently for smooth workflow management and document creation.
Assisted in arranging meetings for smoother communication channels.
Facilitated increased team collaboration with effective interpersonal skills.
Responded promptly to emails, letters and phone calls; facilitated seamless external communication.
Improved file management system through systematic categorisation and labelling practices.
Participated actively in departmental meetings contributing valuable insights and suggestions.
Coordinated travel arrangements for staff members leading to hassle-free business trips.
Handled confidential documents with utmost care; ensured data security at all times.
Enhanced office efficiency by managing and organising the day-to-day administrative duties.
Maintained a clean, organised workspace; improved productivity levels.
Prioritised tasks for timely completion of projects.
Delegated work effectively amongst team members; encouraged shared responsibility and teamwork.
Ensured prompt resolution of employee issues with keen attention to detail and empathetic listening skills; fostered a positive working environment.
Adapted quickly to changes in procedures or policies; maintained consistency in output quality despite fluctuations in workload demands.
Managed incoming calls for efficient handling of enquiries and complaints.
Provided excellent customer service for improved client satisfaction.
Organised monthly reports to maintain record accuracy.
Streamlined processes with proactive problem-solving abilities.
Organised filing system for important and confidential office documents.
Managed queries in person, by phone and via email with exceptional customer care.
Provided dependable administrative support to senior staff, enabling them to freely handle high-importance tasks.