Oluwatoyosi Justina Abereola
Virtual assistant
Manchester,Ashton Under Lyne
Summary
Detail-oriented and proactive Virtual Assistant with a strong background in administrative support, customer service, and digital organization. Skilled in managing calendars, emails, travel arrangements, and data entry, with hands-on experience using tools like Google Workspace, Microsoft Office, Zoom, Canva, and Trello. Excels in communication skills, time management, and the ability to work independently in fast-paced virtual environments. Committed to delivering high-quality support that helps clients stay focused, organized, and productive.
Overview
2
2
years of professional experience
Work History
Admin Assistant
Flybaze logistics Ltd
12.2024 - 06.2025
- Scheduled and coordinated cleaning appointments, ensuring efficient services delivery, Managing client communications addressing inquiries and resolving issues promptly.
- Maintained accurate records of staff schedules, service reports, and inventory levels.
- Assist in invoicing and basic bookkeeping tasks to support financial operations
Customer Service Representative
Westbay Ltd
06.2023 - 08.2024
- Delivered timely and professional support to customers through phone, email, and chat channels.
- Resolved product and service issues, ensuring customer satisfaction and loyalty.
- Documented interactions and feedback to help improve service quality.
Education
HND - Agricultural and Bio environmental Engineering
Kwara State Polytechnic
Ilorin, Kwara state09.2016
Skills
- Calendar & Schedule Management
- Email Management & Inbox Organization
- Travel Planning & Coordination
- Time Management & Attention to Detail
- Self-motivated & Reliable
LANGUAGES
Yoruba- Fluent
English - Fluent
Timeline
Admin Assistant
Flybaze logistics Ltd
12.2024 - 06.2025
Customer Service Representative
Westbay Ltd
06.2023 - 08.2024
HND - Agricultural and Bio environmental Engineering
Kwara State Polytechnic
Hobbies and Interests
Organization and Time Management, Remote Work & Digital Productivity Tools, Learning New Software and Tech Skills
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