Oluwatoyin Sikiru
Gillingham,Kent
Summary
Accomplished professional with a robust skill set in time management, critical thinking, and problem-solving. Demonstrates exceptional customer service and leadership abilities, with a strong background in business support and communication. Adept at interpersonal communication, creativity, and planning, ensuring flexibility in dynamic environments. Experienced in online review, industrial settings, sales, IT support, and patient care. Committed to leveraging skills to drive organisational success and enhance operational efficiency.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Teacher
Samtoy Nursery And Primary School
Ikorodu, Lagos., Nigeria
08.2020 - 09.2021
- Assisted students with personal, academic, and behavioural development
- Led after-school clubs, and facilitated students' participation in extracurricular activities.
- Personalised instruction and personal mentoring based on individual strengths and abilities.
- Assigned homework and extra tutorials to low-attaining students.
Waitress
Tasty Africa Restaurant
Kent
10.2021 - 02.2025
- To give customers quality demand and taste
- Attending customers' orders at the till
- Supporting customers in the store
- Answering inbound calls and responding to customer queries while taking their orders
- Providing customers with excellent service using appropriate communication
- Taking and serving customers orders as they enjoy their meals within the restaurant
- Bussed and reset tables to keep dining room and work areas clean
- Kept server areas clean and stocked to increase efficiency while working tables
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store
- Resolved customer complaints and maintained clean and tidy checkout area
- Identified a problem and solving it
- Coming up with new ideals that improve things
- Making use of the Till
- Making calculation
- Reorganised something to make it work better
- Being complimented by my manager and coworkers
- Mentoring and training some coworkers
Recruitment consultant
Joyous Healthcare Agency
Rochester, Kent
06.2024 - Current
- Recruited, Interviewed and hired staff who met the job and client requirements.
- Coordinated reference and background checks for right-to-work compliance
- Maintained regular follow-ups with placed candidates to ensure their smooth transition into new roles.
- Coordinated staff performance and productivity assessments.
- Managed relationships with hiring managers to understand their recruitment needs and timelines.
- Reduced staff turnover through improved training and incentive schemes.
- Managed payroll teams to verify the accuracy and timeliness of payments to employees and freelancers
- Established personnel policy and processes to meet key business objectives.
- Wrote employee references for staff leaving company positions.
Education
Diploma - Business Administration
Lagos State Polytechnic
Nigeria 10.2018 - 09.2020
Bachelor of Science - Business Management
University of East London
United Kingdom 09.2021 - 05.2024
Skills
- Time management
- Critical thinking
- Problem solving
- Customer services
- Leadership
- Business support
- Communication
- Interpersonal communication
- Creativity
- Planning
- Flexibility
- Online review
- Industrial
- Sales
- IT support
- Patient Care
Languages
English
Affiliations
- Creativity, Mentoring & Coaching, Learning new things, Music and Volunteering.
References
References available upon request.
Timeline
Recruitment consultant
Joyous Healthcare Agency
06.2024 - Current
Waitress
Tasty Africa Restaurant
10.2021 - 02.2025
Bachelor of Science - Business Management
University of East London
09.2021 - 05.2024
Teacher
Samtoy Nursery And Primary School
08.2020 - 09.2021
Diploma - Business Administration
Lagos State Polytechnic
10.2018 - 09.2020
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