Oluwatosin Peace Adefila

UK Growth-focused and accomplished professional seeking to implement customer service skills and provide correspondence to clients on products and services. Proven success in analysing and meeting set performance goals whilst delivering world-class services to enhance customer satisfaction. Capable of conducting financial analysis, evaluating asset/liability and tax status, and reviewing existing insurance/risk reports. Well-versed in establishing positive relationships with clients and key stakeholders to identify needs, deliver top-notch solutions, and close new deals. Adept at steering, coaching, and influencing cross-functional teams. Possess exceptional communication, negotiation, interpersonal, and organisational skills.

• Rendered expert-level support in preparing food and beverages within set time constraints
• Leveraged exceptional customer service whilst receiving orders and delivering food
• Ensured restaurant cleanliness and accessibility by following set standards and acquiring training on food safety and hygiene practices
• Key Achievements:
• Accomplished tasks in collaboration with colleagues as proactive member of team
• Developed and implemented services to enhance team performances, improve processes and increase efficiency
• Learnt hands on training services to maximise employee efficiency
• Additional Experience:
• Receptionist, Offshore values, London, UK
• Retail assistant, house of Fraser, London, UK
• Housing officer for asylum seekers, Wembley, London, UK
• Waitressing and bar staff, AYS, London, UK