Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Oluwatomide Olubanjo

Toronto

Summary

Forward-thinking Operations Specialist bringing 5+ years of expertise in operations, strategy consulting for startups and multi-million dollar businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in microsoft office (exce, project, e.t.c) and g-suite. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Operations Specialist

Axia Tech
11.2022 - Current
  • Motivated and trained employees to maximize team productivity.
  • Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
  • Spearheaded cross-functional initiatives aimed at improving overall business performance through streamlined operations.
  • Developed and maintained strong relationships with vendors, ensuring quality service at competitive prices.
  • Continuously sought opportunities for professional development in order to remain knowledgeable about industry best practices.

Business Specialist

IHS TOWERS
01.2018 - 10.2022
  • Streamlined operational workflows by identifying inefficiencies within existing systems, recommending improvements that resulted in significant time savings while maintaining quality standards.
  • Evaluated employee performance through regular feedback sessions, identifying opportunities for growth and providing necessary support to help team members meet their professional goals.
  • Proactively addressed escalated customer issues with timely resolutions that also identified root causes for preventative action in the future.
  • Managed vendor relationships effectively through regular communication updates and performance evaluations, ensuring high-quality products and services were provided at competitive prices.
  • Developed new business strategies for increased revenue generation and market expansion.

Operations Coordinator (INTERN)

DHL Logistics
05.2017 - 11.2018
  • Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
  • Assisted in talent acquisition efforts such as job postings creation, interviews scheduling or onboarding tasks.
  • Worked with vendors to make purchases and reconcile invoices.
  • Collaborated with area managers to evaluate needs and optimize operational plans.
  • Reconciled monthly operating budgets and shared information with senior management team.

Education

GRADUATE DIPLOMA - CYBER SECURITY

ALGONQUIN COLLEGE
ONTARIO
12.2024

Bachelor of Engineering - ELECTRICAL AND ELECTRONICS ENGINEERING

OSUN STATE UNIVERSITY
NIGERIA
12.2017

Skills

  • Operations coordination
  • Operational Efficiency
  • Fleet Management
  • Planning and coordination
  • Cross-Functional Communication
  • Six Sigma Methodologies
  • Project Management
  • Organizational Skills
  • Time management abilities

Accomplishments

  • Achieved o80% increase in daily operational activities by introducing Monday.com for daily operation tasks at Axia Tech.
  • Awarded with Most Innovative Business Operations Specialist at IHS Towers in 2021
  • Documented and resolved customer complaints which led to 25% increase of use of DHL logistics mobile app in my region.

Timeline

Operations Specialist

Axia Tech
11.2022 - Current

Business Specialist

IHS TOWERS
01.2018 - 10.2022

Operations Coordinator (INTERN)

DHL Logistics
05.2017 - 11.2018

GRADUATE DIPLOMA - CYBER SECURITY

ALGONQUIN COLLEGE

Bachelor of Engineering - ELECTRICAL AND ELECTRONICS ENGINEERING

OSUN STATE UNIVERSITY

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Oluwatomide Olubanjo