An experienced computer scientist with a strong focus on delivering effective user/customer support. With nearly two (2) years of experience in system administration, quality assurance, root-cause analysis, and troubleshooting, I have consistently provided exceptional network system administration support in fast-paced organizations. I thrive in collaborative environments, working closely with experienced professionals to ensure the successful delivery of functional and technical support projects. Proficient in Adobe tools and well-versed in digital marketing techniques, I am particularly adept at leading video editing and social media management roles, effectively engaging and supporting users/customers.