Summary
Overview
Work history
Education
Skills
Custom
Timeline
Generic
Oluwatobiloba Olatunbosun

Oluwatobiloba Olatunbosun

london

Summary

As a dedicated and service-oriented professional, I am thrilled to present my application for the concierge position. With a strong background in customer service and a genuine passion for creating exceptional experiences, I am confident in my ability to contribute to the success of your organization. Throughout my career, I have consistently demonstrated a commitment to providing top-notch service and exceeding customer expectations. I understand that as a concierge, I am the first point of contact for guests, and I take pride in delivering a warm and welcoming atmosphere. I have honed my interpersonal skills, allowing me to effectively communicate with individuals from diverse backgrounds and handle their inquiries and requests with professionalism and efficiency. One of my greatest strengths is my ability to anticipate the needs of guests and proactively address any potential issues. I am highly organized and detail-oriented, ensuring that all tasks and requests are handled promptly and accurately. Whether it's arranging transportation, recommending local attractions, or coordinating special events, I strive to go above and beyond to create a truly memorable experience for every guest. In addition to my exceptional customer service skills, I am technologically savvy and proficient in various software and reservation systems. I am adept at multitasking in a fast-paced environment, and I thrive under pressure. I am confident in my ability to seamlessly manage multiple responsibilities while maintaining a positive and professional demeanor. Furthermore, I am a team player who values collaboration and open communication. I believe that effective teamwork is crucial in providing a seamless and enjoyable experience for guests. I am eager to contribute to a supportive and cohesive work environment, where we can work together to achieve the highest level of guest satisfaction. I am confident that my experience, skills, and genuine passion for delivering exceptional service make me an ideal candidate for the concierge position. I am excited about the opportunity to contribute to your organization's success and uphold its reputation for excellence. Thank you for considering my application, and I look forward to the possibility of discussing how I can contribute to your team further.

Overview

8
8
years of professional experience
8
8
years of post-secondary education

Work history

Concierge

Property Management Recruitment (P.M.R)
2023.10 - Current
  • Providing a first-class service to all Resident and visitors

caretaker

Abbatt Property recruitment
2023.04
  • The sense of management gives the due post by my employees

SUPPORT WORKER

A-A QUALITY CARE
2023.01 - 2023.11
  • Supporting less privileged in their daily activities

C.E.O (MANAGER)

TOHZZY LOGISTIC SERVICES LTD
2020.01 - 2022.01
  • MANAGING ALL SECTION OF THE BUSINESS.

receptionist

Lakeside Hotel
2016.05 - 2020.06
  • Greeting and Welcoming Visitors, Answering and Directing Phone Calls, Maintaining the Reception Area, Collaborating with Colleagues, Assisting with Administrative Tasks, Providing Information and Assistance.

Education

B.Sc Business Administration - Business Administration

University Of Ilorin
Nigeria
2015.01 - 2021.09

Masters - International Business

University Of Greenwich
London
2023.01 - 2024.03

Skills

  • Excellent communication
  • Customer service
  • Problem solving
  • Multi-tasking
  • Hospitality
  • Technology proficiency
  • Positive attitude
  • Cultural sensitivity
  • Manage guest/customer complaints
  • Time management

Custom

I am an enthusiastic person that gives a high priority to delivering all given tasks through efficient communication and collaboration.

Timeline

Concierge

Property Management Recruitment (P.M.R)
2023.10 - Current

caretaker

Abbatt Property recruitment
2023.04

SUPPORT WORKER

A-A QUALITY CARE
2023.01 - 2023.11

Masters - International Business

University Of Greenwich
2023.01 - 2024.03

C.E.O (MANAGER)

TOHZZY LOGISTIC SERVICES LTD
2020.01 - 2022.01

receptionist

Lakeside Hotel
2016.05 - 2020.06

B.Sc Business Administration - Business Administration

University Of Ilorin
2015.01 - 2021.09
Oluwatobiloba Olatunbosun