Oluwaseyi Emmanuel Alade
Gravesend ,Kent
Summary
Results-driven, goal-oriented professional with a proven history of managing cash and insurance, backed by an unshakeable commitment to delivering exceptional customer service. A good communicator who is adept at conflict resolution, team leadership, and open communications, encouraging synergy and constructive solutions. Fluent in multiple languages, enabling the capacity to work with and meet diverse customers. Dedicated to applying experience and expertise to drive career advancement and organizational success.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Insurance broker
Specialist Risk Group
London
02.2025 - 02.2025
For work experience I did.
- Conducted risk assessments to enable appropriate insurance cover.
- Provided ongoing support post-sale ensuring continued customer satisfaction.
- Kept detailed records of policy information using company-specific software systems for efficient follow-ups.
- Delivered comprehensive insurance solutions tailored to individual client's needs and circumstances.
Cashier
KFC
Gravesend, Kent
08.2022 - 03.2024
- Leadership: I supported the team with a variety of activities, to enhance customer service satisfaction team efficiency.
- I delivered exceptional customer service by enhancing the overall experience and effectively understanding and addressing customers wants and needs.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
Education
GCSEs -
Northfleet Technology College
Gravesend 09.2016 - 05.2021
Skills
- Cash handling
- Excellent customer service
- Communication skills
- Leadership skills
- Teamwork
- Can speak a different language
- Conflict resolution
Accomplishments
Catherine Gurner Email catherine@ltsb.charity
Khalil Kennou Email khalil@ltsb.charity
I successfully advanced through a assessment centre and was selected for the LTSB program.
Timeline
Insurance broker
Specialist Risk Group
02.2025 - 02.2025
Cashier
KFC
08.2022 - 03.2024
GCSEs -
Northfleet Technology College
09.2016 - 05.2021
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