
Highly skilled and result oriented Business Analyst with over 4years demonstrated and a proven records of delivering cost effective, high performance technology solutions to meet challenging business demands.
Extensive qualifications in all facet of information technology from conceptual design through documentation, implementation, user training, quality review, and enhancement. Worked extensively in Media, finance and educational industries. Experience in bridging gaps between IT and business operations to enhance efficiency and drive growth. Recognised for implementing strategic solutions that streamline processes, reduce costs, and improve team productivity. Adept at stakeholder management, delivering actionable insights, and fostering collaborative environments to achieve project success.
Worked on a project with an Agile team of 8 to re-platform clients charity web application designed to increase funding through digital platform. I used my experience to deliver business, users and system requirements necessary to deliver a successful project.
Responsibilities
Worked with client on an event app mobile project of up to £3m
Responsibilities
As a Business Application Analyst working in an agile environment, I managed business user requirement of the existing booking and reservation system. The essential benefit of this project is to improve the Business process for the clients and improve the user journey and UX.
Responsibilities:
Key Skills
Requirement Engineering
Facilitating & Eliciting
GAP Analysis (AS-IS & TO-BE)
Business Process Modelling
Data Flow Diagram
Analytical Thinking
Documentation & Specification
Excellent Verbal & Written communication
Relationship building
Excellent Team Player
Technical Skills
Tools:
Jira and Confluence
Basecamp
Microsoft Project
Visio
Protoio
MS Office Suite
Project Methodologies:
Agile (Scrum, Lean, Kanban)
Waterfall
PRINCE2
Documentations:
System Requirement Specification
Requirement management plan
User stories
User cases
Functional Specification
Business requirement document
Requirement traceability matrix
BCS Business Analysis - In-view
Reading, Meeting People and Networking, Cooking