Strategic professional with expertise in administrative, operational, and stakeholder management across public sector, healthcare, and logistics. Proven success in coordinating high-value workflows and maintaining documentation integrity in complex, time-sensitive environments. Skilled in engaging diverse stakeholders with emotional intelligence and a commitment to service excellence. Currently pursuing PRINCE2 certification to enhance project delivery capabilities and support capital and infrastructure initiatives.
PRINCE2® Foundation & Practitioner – In Progress (2025)
Currently undertaking formal certification to reinforce structured project delivery, risk mitigation, and governance in alignment with industry best practices.
NHS Pathways Call Handling & Triage Training – London Ambulance Service (Sept 2024)
Equipped to assess, prioritise, and coordinate time-critical responses using clinical decision support tools within structured service delivery frameworks.
Safeguarding Adults & Children – Level 3 (March 2024)
Trained to identify and respond to safeguarding concerns, ensuring duty of care and regulatory compliance across multi-agency environments.
Basic Life Support (BLS) & First Aid – (Nov 2024)
Enhances readiness to support team wellbeing and frontline resilience during critical incidents or operational emergencies.
Data Protection & Confidentiality (GDPR Awareness) – (Oct 2024)
Knowledgeable in managing sensitive data securely and in compliance with NHS Information Governance standards.
Minute Taking & Meeting Management – (July 2021)
Skilled in preparing agendas, capturing actionable outcomes, and supporting decision-making processes through structured documentation.