OLUWASEGUN ADELEKE
Lincoln
Summary
Offering strong interpersonal and communication skills with compassionate approach to supporting individuals. Knowledgeable about active listening, problem-solving, and providing emotional support. Ready to use and develop empathy, patience, and teamwork in support work role.
Enthusiastic support worker with one year of experience. Secures team success through hard work, attention to detail and excellent organization. Shares knowledge to achieve results.
Overview
4
4
years of professional experience
4035
4035
years of post-secondary education
1
1
Certification
Work History
Support worker
Excellence Care Ltd
Ferryhill, England
11.2023 - 04.2025
- Providing adequate assistance when needed to maintain healthy, clean and safe environment for service users. Managed over 20 customer calls per day.
- Assisted with mobility issues enabling easier movement around home.
- Assisting with personal cares and general cleaning of equipment and laundry
- Updating service user's files with daily activities including food and fluid intake
- Ensuring privacy and dignity is maintained at all times
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Administered medication according to schedule, promoting optimal health outcomes.
- Monitored and documented client behaviors, activities and development, aiding appropriate care plan management.
- Delivered high-quality care to individuals with varying needs, tailoring support to meet personalized care plans.
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Adapted support where possible to increase service accessibility.
- Improved health outcomes by delivering consistent care in collaboration with nursing team.
Health care assistant
Teju Specialist Hospital
Bariga, Nigeria
02.2023 - 01.2024
- Assisting service user with personal care and overseeing medication usage
- Responsible for making domiciliary visit to service user home to provide variety of care needs from personal care to support with day-to-day tasks
- Manual recording of service user presentations/ observations
- Having one on one session with service user
- Making input on service user care plan
- Communicating effectively with service users, good listening skills as well as being patient and tolerant
- Serving meals at appropriate times and nutrition watch
- Administering of oral and topical medication under supervision of senior carer
- Providing mental and emotional support
- Making recommendations to family members and healthcare personnel with respect to care plan
- Collaborating- with other healthcare and social care professionals to provide best care thereby increased sales by 10%.
Administrative Assistant
Smith Comfort Global Multi-service Limited
Ibadan, Nigeria
08.2021 - 01.2023
- Write and distribute email, correspondence memos, letters, faxes and forms
- Update and maintain office policies and procedures
- Provide general support to visitors
- Act as point of contact for internal and external clients
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Managed front desk duties to ensure smooth operation of reception area.
- Improved customer satisfaction through prompt response to email and phone queries.
- Supported accurate record-keeping with proficient data entry skills.
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
- Arranged filing systems for easy use and retrieval by personnel.
- Examined, scanned and input documents in software system.
- Wrote professional letters, emails and memoranda for business communication.
- Organized client meetings, prepared agendas and took detailed minutes.
- Initiated purchase orders for office supplies ensuring cost-effective procurement.
Education
BSC - Business Administration
Ekiti State University
ND - Banking and Finance
Polytechnic of Ibadan
2015
Skills
- Time-management
- Communication skills
- Health and safety procedures
- Relationship-building
- Medication Administration
- Confidentiality maintenance
- First aid certified
- Dementia care knowledge
- Personal care assistance
- Activities of Daily Living
- Meal preparation
- Care planning
- Documentation expertise
- Learning disabilities support
- Team Leadership
Certification
Health and Social Care Level 3 Diploma
Care certificate
Custom
Available on Request
Personal Information
Timeline
Support worker
Excellence Care Ltd
11.2023 - 04.2025
Health care assistant
Teju Specialist Hospital
02.2023 - 01.2024
Administrative Assistant
Smith Comfort Global Multi-service Limited
08.2021 - 01.2023
BSC - Business Administration
Ekiti State University
ND - Banking and Finance
Polytechnic of Ibadan
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