OLUWALANA SUNDAY ADEDIRE
Luton
Summary
Dynamic Account Manager offering expertise in building partnership, Retaining key accounts and answering profit channels. Strong leader with proficiency in growing professional network, influencing decision maker s and devising successful strategy. Collaborative and strategic team leader with robust background in customer relationship management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Account Manager
UNIQUE RAINBOW NURSERY & PRIMARY SCHOOL
06.2020 - 08.2023
- Developed and maintained courteous and effective working relationships.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
- Planned and managed resources and budget to support and deliver objectives.
- Delivered high level of service to clients to maintain and extend relationships for future business opportunities.
- Addressed problems in proactive and knowledgeable manner to maintain and enhance client satisfaction.
CUSTOMER SERVICE OPERATOR
UNIQUE RAINBOW NURSERY & PRIMARY SCHOOL
06.2019 - 06.2020
- Completed data entry to record call notes, suggestions and questions
- Managed payments, updated account balances and discussed subsequent payments with customers to keep accounts on track
- Set up service appointments to handle advanced technical concerns at school locations
- Handled customer inquiries and suggestions courteously and professionally
- Provided primary customers support to internal and external customers.
Representative
UPLIFTMENT AGAINST HUNGER INITIATIVE
01.2017 - 06.2017
- ACCOUNTING INTEN
- Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs
- Maintained regular contact with clients by calling and visiting clients' homes
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive andcontinuous care plan
- Helped clients develop new coping mechanisms and techniques to drive behavior modification
- Assisted manager with special projects and ad hocreporting requests.
Education
BACHELOR OF TECHNOLOGY - Accounting
LADOKE AKINTOLA UNIVERSITY OF TECHNOLOGY
Oyo, Nigeria09.2018
Skills
- Microsoft Office
- Teamwork and collaboration
- Lead Generation
- Business Development
- Account Management
- Verbal and written communication
- Flexible and Adaptable
- Critical Thinking
- Problem-Solving
- Excellent Communication
Languages
English
Fluent
Timeline
Account Manager
UNIQUE RAINBOW NURSERY & PRIMARY SCHOOL
06.2020 - 08.2023
CUSTOMER SERVICE OPERATOR
UNIQUE RAINBOW NURSERY & PRIMARY SCHOOL
06.2019 - 06.2020
Representative
UPLIFTMENT AGAINST HUNGER INITIATIVE
01.2017 - 06.2017
BACHELOR OF TECHNOLOGY - Accounting
LADOKE AKINTOLA UNIVERSITY OF TECHNOLOGY
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