OLUWAKEMI BABALOLA
STUDENT RECRUITMENT
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
16
16
years of post-secondary education
1
1
Language
Work History
Senior Client Service Officer/Team Lead Application Dept
03.2016 - 08.2021
- Communicating with prospective applicants, students, parents, secondary school guidance counsellors
- Building CRM for all Prospective Clients
- Receiving and responding to telephone, written, in-person and electronic enquiries on programs, and admission requirements
- Co-coordinating communication with applicants which includes sending notification of admission decisions to applicants, preparing various communications to students including practicum requirements and other admission related information required by the applicant
- Ensuring that all qualified applicants have met the University/College admission requirements and selection criteria
- Following-up on admission problems with individual applicants
- Reviewing data for the admission decision process
- Ensuring English proficiency is met (IELTS, PTE, TOEFL or other recognized test) prior to admission letter issued in a case whereby it has to be provided
- To provide dedicated support to enquirers and applicants through the admissions process
- Support offers holders through the student visa application process and ensuring they get their visas
- Provide advice and guidance to all enquirers
- Submit regular activity reports
- Creating Referral Scheme for previous and New clients
- Flight Booking for Registered Clients
- Attending Familiarization trips both home and abroad
- Building strong and key relationship with partner Universities
- Running campaigns for partner Universities
- Training and giving support to New and Junior staffs
- Getting students prepared for Credibility interviews with the Embassies
- Thorough follow up on inquiries via E-mails and Calls
- Attending fairs/exhibitions organized by Schools, Universities or Organizations
- Visit to Secondary Schools/Universities, thereby creating memorandum of Understanding between both parties
- Follow up on Admission team to ensure that letters of acceptance
- Offer of admission including deferrals and ensuring letters are available on the international application portal or sent Via E-mails
- Advising Program representatives of issues with selection procedures and recommending alternatives with the Registrar admissions office on issues as required.
Client Service Officer
TGM
10.2011 - 07.2014
- Responsible for converting customers to registered clients/Marketing/Negotiations
- Planning Strategic Marketing concepts
- Ensuring UK Institution representatives are satisfied and provided for during visits and fairs
- Responsible for invites and applicants on database for interviews from various Universities
- Handling incoming and outgoing mails
- Handling application and visa processing
- Handling telephone calls
- Customer services(Queries and Enquiries)
- Booking of Flight for Registered Students
- Rendering Assistant towards Accommodation for Registered students, EDUCATION 18/20 Kudirat Abiola way, Oregun Ikeja Lagos
- TG Marchnata (TGM Education) is a leading International Education Agency in Nigeria with over 22years of professional student placement and visa counseling service experience representing and placing students into A-Level, Foundation, Undergraduate, Postgraduate and PHD degree Programs at top and world ranked institutions around the world mainly in the United Kingdom, United States of America, Canada, Ireland, GERMANY, AUSTRALIA, CYPRUS, MAURITUS AND the United Arab Emirates
classroom Teacher
Enwang Comprehensive Secondary School Mbo L.G.A, NYSC
, Akwa Ibom
10.2010 - 10.2011
- Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal.
- Developed and distributed study guides to reinforce lecture details and help students with test preparation.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Planned and implemented integrated lessons to meet national standards.
- Graded and evaluated student assignments, papers, and course work.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
Admin Officer
Lacemere Nigeria Limited
Boyle, Lagos Island
03.2010 - 04.2010
- Search of property for clients – involved contacting other real estate agents to make inquiries on available properties
- Inspection of properties
- Write offer letters to clients to advise on property rental/ sale value, including other associated costs
- Handle office mail
- Answer phone calls
- Ministry of Information & Strategy Alausa Secretariat
Personal Assistant
TGM EDUCATION
07.2008 - 10.2008
- Research political events and assist in creating ‘event report’ for reporting in the daily newspapers
- Taking records on Lagos State socio-economic activities and file for record-keeping
- Maintain and handle logistics of client and staff files for record-keeping and staff appraisal purposes
- Typing official notification/ request letters (for internal circulation)
- Handle office mail, 18/20 Kudirat Abiola way, Oregun Ikeja Lagos
- TG Marchnata (TGM Education) is a leading International Education Agency in Nigeria with over 22years of professional student placement and visa counseling service experience representing and placing students into A-Level, Foundation, Undergraduate, Postgraduate and PHD degree Programs at top and world ranked institutions around the world mainly in the United Kingdom, United States of America, Canada, Ireland, GERMANY, AUSTRALIA, CYPRUS, MAURITUS AND the United Arab Emirates.
Education
B.Sc - Ed. Business Education
University of Lagos
08.2006 - 05.2010
O-Level - undefined
Federal Government Girls College
09.1995 - 05.2001
School Leaving Certificate Examination - undefined
Oxford Primary School
09.1989 - 05.1995
Diploma - Computing
01.2002 - 04.2003
Software/ Systems - undefined
Microsoft Word, Excel, Access, PowerPoint, Corel Draw, Page Maker - undefined
Skills
Client service optimization
undefinedTimeline
Senior Client Service Officer/Team Lead Application Dept
03.2016 - 08.2021
Client Service Officer
TGM
10.2011 - 07.2014
classroom Teacher
Enwang Comprehensive Secondary School Mbo L.G.A, NYSC
10.2010 - 10.2011
Admin Officer
Lacemere Nigeria Limited
03.2010 - 04.2010
Personal Assistant
TGM EDUCATION
07.2008 - 10.2008
B.Sc - Ed. Business Education
University of Lagos
08.2006 - 05.2010
Diploma - Computing
01.2002 - 04.2003
O-Level - undefined
Federal Government Girls College
09.1995 - 05.2001
School Leaving Certificate Examination - undefined
Oxford Primary School
09.1989 - 05.1995
Software/ Systems - undefined
Microsoft Word, Excel, Access, PowerPoint, Corel Draw, Page Maker - undefined
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