Oluwakayode Tomokish Ayeni
Wellingborough,United Kingdom
Summary
- Experienced and self-motivated project manager bringing forth over eight years of experience serving as an effective project manager in retail industries. Adept In all aspects of project management including planning, budget management, and coordinating all working parts of a project. Experienced in working directly with clients to ensure all the goals of a project are achieved and met within scope and budget. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies. Dedicated project professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
24
24
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Production Team Member
Morrisons Manufacturing Ltd
Thrapston, Northampton, United Kingdom
07.2023 - Current
- Prevented losses by constantly monitoring production process and promptly escalating quality and productivity issues to line manager
- Consistently met quality targets, accurately completing and storing quality records for each production batch in process control check.
- Contributed to achieving 99.9% site safety score, following safety, hygiene and environmental procedures across all tasks.
- Reduced levels of wastage by 95% through effective maintenance and storing of materials.
- Smoothened shift transitions by creating and maintaining clear, detailed activity records in production chec.
- Trained 10 junior workers in best practice packing techniques, leading to 75% efficiency increase.
- Inspected goods ahead of dispatch, minimising delivery errors.
- Created top-quality products by following strict standards and specifications.
Project Manager
Advanced Power Energy Services
Lagos, Nigeria
01.2011 - 07.2023
- Collaborated with external vendors and marketing team to ensure successful integration of third-party solutions and execute successful marketing campaigns that deliver results
- Ensure project deliverables are achieved on time, within scope and budget, allowing for smooth project handover
- Prepare, manage and communicate project plans & schedules, and maintain comprehensive project documentation
- Develop and execute effective marketing strategies to drive new business and revenue growth by 85% within a year
- Lead the generation of project brief and product specification documentation as well as conducted regular project reviews to ensure progress against objectives was on track
- Work with project sponsors and stakeholders to establish project objectives and deliverables are 100% achieved
- Use appropriate verification techniques to manage changes in project scope, schedule, and costs
- Developed and implemented project management best practices that improved team efficiency by 60%
- Implemented a change management process that ensured all changes were documented and communicated to stakeholders
- Conduct market research and analysis to identify new business opportunities and stay ahead of the competition
- Coordinate, monitor and prioritise activities of the project team and ensure that the different project phases are completed to schedule
- Developed a team performance tracking system to improve team accountability and performance
- Measure project performance using appropriate systems, tools and techniques.
- Oversaw bookings with accurate calendar management.
- Received and resolved customer complaints escalated by staff.
- Deescalated internal conflict and implemented motivational techniques.
- Scheduled shifts based on seasonal demands and staff availability.
- Tracked expenses and business outgoings to remain within cashflow targets.
- Maintained excellent health and safety standards for continued compliance.
Sales Executive
Advanced Power Energy Services
Lagos, Nigeria
01.2008 - 01.2011
- Developed a comprehensive understanding of the company's products and services, led to 40% increase in clients satisfaction
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Coordinated and distributed Daily Field Reports, communicating outcomes with clients and stakeholders.
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Developed plans and reports to effectively deliver on KPIs.
- Increased revenue growth from existing customers through targeted account management and development.
- Identified and closed new opportunities by attending trade shows, networking events, and other industry conferences
- Grew customer base by 70% by leveraging strategic partnerships and leveraging referral networks
- Collaborated with marketing team to design and launch successful campaigns that increased brand awareness by 50%
IT Project Manager
Kay Communication & IT
Lagos, Nigeria
01.2005 - 01.2008
- Led a team of IT professionals to successfully complete a major IT project on time and within budget
- Collaborated across teams to align and deliver overarching business strategy.
- Improved company productivity through consistently hitting project deadlines throughout lifecycle project delivery.
- Oversaw execution of IT projects from inception to execution.
- Focused on process improvement and automation to overcome recurring issues.
- Managed a team of 8 IT support technicians, developing workflows and processes.
- Directed installation and configuration of computer hardware, operating systems and applications.
Customer Service Representative
Indepco Nigeria Limited
Lagos, Nigeria
01.2003 - 01.2005
- Answered customer telephone calls promptly and improved on-hold wait times.
- Assisted customers with varying questions using product knowledge and service expertise.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Handled phone, email and social media enquiries with consistent customer service across multiple channels.
- Managed 30+ daily calls, taking orders and escalated cancellations.
- Consistently achieved service rating targets, managing customer enquiries with personalized care and attention.
Tradesman
Guinness Nigeria Plc
Lagos, Nigeria
06.1999 - 06.2003
- Achieved high customer satisfaction by completing quality work within schedule.
- Negotiated materials costs to keep projects within budgets.
- Maintained safe and clean working environment for compliance with workplace health and safety policies.
- Minimised accidents and near misses by adhering to health and safety regulations.
- Collaborated with large construction crews to complete high-value projects.
Education
Master of Techmaster - Artificial Intelligence & Data Science
Simplilearn Inc
United State 06.2023 -
Certified Project Manager - Project Management
Project Management Institutes
United State 05.2023 -
Higher National Diploma - Electrical and Electronics Engineering
Yaba College of Technology,
Lagos Nigeria 11.1998 - 09.2000
Ordinary National Diploma - Electrical and Electronics Engineering
Federal Polytechnic Ado Ekiti, Ekiti
06.1994 - 08.1997
Skills
- Project Management Experience
- Sound Business Judgement and appreciation of Complex Problems
- Ability to embrace new challenges and deal with a level of ambiguity
- Strong risk management skills and knowledge
- Strong communication and motivational skills
- Engage, share standard methodology and find opportunities for innovation
- Experience of managing projects from a business perspective Including EVM, Schedule adherence and schedule risk assessments
- Negotiating and influencing skills with the ability to establish and maintain relationships and work collaboratively across various levels in an organization
- Drive and motivation in leading project teams
- Great time management skills
- Great problem solving skills
- Open source technology
- Agile development methods
- Training and development
- IT budget and cost control
- Microsoft Teams
- Account management
- Proposal creation
- Technology integration
- Analytical problem solving
- Project planning and development
- Team Bonding
- Mergers and acquisitions knowledge
- Change Control Processes
- Project estimation and bidding
- Residential construction
- Startups and turnarounds background
- Functional & Business Requirements
Accomplishments
- Developed and implemented customer service standards that improved customer satisfaction by 30%
- Developed a system for tracking customer feedback that improved customer retention by 10%
- Developed a comprehensive customer service training program that reduced customer wait times by 70%
- Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a 40% increase in sales
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Worked with project managers to develop and implement strategies for cost savings and resource optimization.
Certification
- PMP - Project Management Professional
- MCP - Microsoft Certified Professional
- CCNA - Cisco Certified Network Associate
- CompTIA A+
Interests
Hobbies, Travelling, Football, Basket Ball.
Languages
English
Fluent
French
Intermediate
Timeline
Production Team Member
Morrisons Manufacturing Ltd
07.2023 - Current
Master of Techmaster - Artificial Intelligence & Data Science
Simplilearn Inc
06.2023 -
Certified Project Manager - Project Management
Project Management Institutes
05.2023 -
Project Manager
Advanced Power Energy Services
01.2011 - 07.2023
Sales Executive
Advanced Power Energy Services
01.2008 - 01.2011
IT Project Manager
Kay Communication & IT
01.2005 - 01.2008
Customer Service Representative
Indepco Nigeria Limited
01.2003 - 01.2005
Tradesman
Guinness Nigeria Plc
06.1999 - 06.2003
Higher National Diploma - Electrical and Electronics Engineering
Yaba College of Technology,
11.1998 - 09.2000
Ordinary National Diploma - Electrical and Electronics Engineering
Federal Polytechnic Ado Ekiti, Ekiti
06.1994 - 08.1997
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