Tableau
Oluwafemi Ige
Insurance Underwriter
Thornhill
Summary
Analytical Senior Underwriter with over 5 years of cognitive experience steering applications through approval process. Develops and enforces guidelines and policies among all underwriters, personally underwriting for key partners. Directing investment resources toward promising opportunities. Background includes training and mentoring new underwriters on procedures, policies and strategies for success. Dedicated to improving team productivity and helping each person achieve objectives. Accomplished in reducing risky policies and improving company profitability through strong decision-making, critical thinking and conflict management skills. Keen relationship-builder with excellent communication and organizational skills.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
3
3
Certifications
Work History
Senior Underwriter
Oldmutual General Insurance Company
Lagos
06.2021 - Current
- External industry knowledge to be demonstrated by members and/or liason With the external professional industry or commercial bodies
- Good technical understanding about underwriting policy construction; able to read underwriting files and understand what data needs to be recorded
- Able to evaluate information from a variety of sources and solve problems
- Good decision-making skills; able to consider the costs and benefits of various decisions and choose the appropriate one
- Accuracy and attention to detail
- Able to organize own workload effectively to meet service standards
- Good systems knowledge, experience of using various company bespoke systems to interrogate data
- Worked alongside marketing department to effectively cross-sell company's offerings.
- Supported review, acceptance or denial of new or renewal business after carefully reviewing all information.
- Tracked and updated organizational guarantees, keeping financing terms in line with company profit and risk management objectives and guidelines.
- Negotiated policy terms and coverages to bring coverage terms into alignment with company directives on contracts and policies.
- Calculated group and individual renewal rates based on customers' background, industry and demographic information.
- Focused on maintaining profitable business segment for company.
- Supported marketing and sales activities with subject matter expertise.
- Guided, mentored and coached underwriters in both technical and professional skills, instilling best practice and company standards.
- Met with customers, agents and brokers to negotiate coverage, price, and service delivery.
- Applied knowledge of underwriting guidelines to maintain compliance with applicable regulations and company standards.
- Evaluated or assessed businesses applying for insurance by qualifying accounts, determining premium and policy terms and conditions and negotiating contracts with authorized business representatives.
- Reviewed applications for insurance coverage and reports from loss control specialists to determine risks.
- Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals.
- Created debt analysis and comparison reports contrasting various conventional and government-backed financing options.
- Made decisions on acceptance, rejection or modification of business proposals.
Underwriter & Claims Officer
Law Union and Rock Insurance Plc
Lagos
08.2018 - 05.2021
- Examining insurance proposals
- Collecting background information and assessments of risk
- Writing quotes and negotiating the terms with brokers and clients
- Determining premiums
- Deciding the wording of policies
- Preparing insurance policy terms and conditions
- Liaising with insurance brokers and customers
- Assist to manage and control claims settlement to achieve prompt and equitable disposition of claims according to company claims philosophy
- Assist to reduce number of complaints received, services failure and process error rate as per Annual Operating Plan
- Minimize the impact on customer services in case of disaster by actively participate in the business recovery plan
- Maintain contact and good relationship with customers, service providers and all functional departments to ensure the claims service operation function effectively and efficiently
- Ensure claims services are up to agreed standard effectively and efficiently
- Ensure all operation activities complied with the regulatory guideline
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Made approval and denial recommendations by determining accurate risk levels.
- Negotiated terms and conditions of coverage with clients to acquire maximum profitability.
- Met with customers, agents and brokers to negotiate coverage, price, and service delivery.
Personnel Management
Kosofe Local Government, NYSC
Lagos
01.2017 - 01.2018
- Personnel management
- Prepares and communicates procedures for administration of staff benefits and welfare schemes such as leave, etc
- To ensure common understanding by all employees
- Liaises with Head, HR to determine and recommend solutions to address issues related to payroll, benefits and welfare
- Facilitates prompt resolution of grievance cases among employees
- Assists with development/implementation of rewards systems
- Manages and maintains personnel files and other employee information
- Facilitated employee termination process and performed employee exit interviews to relay pertinent information to appropriate personnel.
- Designed and implemented internal training for supervisors and other personnel.
- Researched options and mandates to enable proper implementation of personnel procedures.
- Assisted with design and implementation of internal training for supervisors and other personnel.
- Conducted full-cycle recruitment to meet company staffing goals and maintain effective business operations.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Developed and monitored employee recognition programs.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Administered employee benefits programs and assisted with open enrollment.
Education
Advanced Diploma - Insurance
Chartered Insurance Institute of Nigeria
Lagos 04.2001 -
Certificate & Diploma in Insurance -
Chartered Insurance Institute of Nigeria
Lagos Bachelor of Science - Insurance
University Of Lagos
Lagos 10.2016 - Current
Skills
TRAINING & CERTIFICATIONCatheter CareFirst AidFood hygieneDementia level 1Health and safetyLife supportMedication administrationPEG feed trainingSafe guarding adult level 1 & 2Impact and consequences regarding medicationDiabetes awareness and managementParkinson diseaseDuty of careManual HandlingInfection ControlSKILLS AND PROFICIENCIESProficiency inMS Office (Word, Excel)Ability to cope with competing demandsHighly Organized, Self-MotivatedInterpersonal skillsExcellent phone etiquetteOrganizational and Analytical SkillsSound knowledge of risk management and control assessment
Risk Assessments
Pricing evaluations
Time management
Policy Development
Guidelines understanding
Relationship building
Policy quoting and pricing
Quality assurance
Trend Analysis
Data analysis
Risk management
Dependable and Responsible
Flexible and Adaptable
Teambuilding
Accomplishments
- Supervised team of 10 staff members.
- Documented and resolved management account which led to increase in profotability.
Software
Microsoft office tools
Sql
Certification
Advanced Diploma in Insurance
Timeline
Senior Underwriter
Oldmutual General Insurance Company
06.2021 - Current
Underwriter & Claims Officer
Law Union and Rock Insurance Plc
08.2018 - 05.2021
Personnel Management
Kosofe Local Government, NYSC
01.2017 - 01.2018
Bachelor of Science - Insurance
University Of Lagos
10.2016 - Current
Advanced Diploma - Insurance
Chartered Insurance Institute of Nigeria
04.2001 -
Certificate & Diploma in Insurance -
Chartered Insurance Institute of Nigeria