Delivered high-quality service in a fast-paced nightclub, serving over 200 guests per shift during peak university nights.
Maintained a perfect cash variance of £0 throughout my tenure, demonstrating exceptional attention to financial detail.
Trained new staff on till operation, stock handling, and bar procedures, ensuring smooth onboarding and compliance.
Hotel receptionist
Travelodge
Barnet , London
08.2023 - 10.2023
Checked in and provide excellent customer service to over 100 customers, resulting in improved customer reviews
Collaborated and communicated effectively with up to 25 colleagues to ensure smooth operation of Travelodge
Utilised Opera PMS system to print reports, assign rooms, check in guests, log early ins and late outs, complete end of day, as well as using excel to log reception and bar cash reconciliations
Successfully passed all audit checks, answering all questions and demonstrating tasks with 100% accuracy
Office assistant
Agency (Convex group)
London
08.2022 - 09.2022
Supervised and upheld operations across floor accommodating over 60 insurance professionals, fostering environment conducive to optimal productivity.
Organised displays to promote inventory and encourage customer purchases.
Prepared orders for over 30 customers with wrapped, bagged and boxed items.
Education
Bachelor of Science - Management
University of Nottingham
Nottingham
09/2022 - 06.2025
A-Levels -
Bede's Senior School
Hailsham
09/2020 - 06.2022
Qualifications and Accomplishments
Harvard Extension School: Agile Project Management Course. Collaborated with project managers to produce and implement Agile processes into various projects and presentations resulting in a B+ grade.
Successfully raised £900 with FootChamps tournament initiative for FocusCongo and Boys to Men Foundation Nigeria charities. Resulting in meals for almost 700 children in Nigeria and assistance with the shipment of humanitarian relief goods in Congo.
Oxford Scholastica Certificate in Business and Economics. Developed research and presentation skills as well communication with classmates from diverse backgrounds.
Bright Network Certificate. Drafted business plan on expanding a flower business into a different city, utilising both SWOT and PEST analysis to come to a final decision on which city to expand into according to the current market.
Served as a prefect in Bede's senior school, refining leadership, organisational and communication skills.
Achieved semi-pro level in football, cultivating skills in teamwork , strategic thinking and effective communication transferrable to a working environment.