OLUSEYI AKINPADE
Bolton
Summary
Experienced IT professional with a strong background in O365 administration, VMware and Hyper-V virtualisation, and Azure AD management. Proficient in PowerShell scripting, Unix shell scripting, and SQL development, with additional expertise in JAVA, PHP, and cloud platforms such as Azure, AWS, and GCP. Demonstrates advanced capabilities in Windows Server (2003–2019), Active Directory & GPO administration, DNS/DHCP configuration, SCCM administration, and print server implementation. Skilled in leveraging tools like Microsoft Intune and Jira to optimise IT operations while maintaining robust system security. Adept at managing Red Hat, Unix, Linux environments and integrating Google Workspace solutions to drive organisational efficiency.
Offering strong problem-solving skills and keen ability to learn quickly. Knowledgeable about basic mechanical and electrical systems, with experience in team collaboration and time management. Ready to use and develop technical skills, troubleshooting abilities, and hands-on experience in [Desired Position] role.
Reliable and proactive, bringing strong problem-solving abilities and technical acumen, with foundation in mechanical and electrical systems. Skilled in troubleshooting and preventive maintenance, combined with excellent communication and teamwork skills. Ready to contribute to operational efficiency and safety in [Desired Position] role.
Overview
2027
2027
years of professional experience
Work history
Infrastructure Engineer
Home office
- Managed IT infrastructure for the home office, including vSphere and Active Directory, conducting site surveys for document designs, configurations, and server upgrades in the test environment.
- Administered VMware infrastructure using the vSphere client.
- Supported active directory objects in both production and DR domains.
- Administered backup, patching, and restoration of Windows systems, ensuring data integrity and availability.
- Upgraded Windows 2008 server to Windows 2016 following best practices.
- Resolved incidents within defined SLAs, contributing to service reliability and user satisfaction.
- Ensured continuous monitoring of infrastructure systems via various dashboards and alerting systems.
- Investigated business-critical incidents and collaborated with IT teams on root cause analysis to enhance system resilience.
- Responsibilities:
Windows engineer
Rolls Royce
2025.11 - 2026.05
- Supporting users during Windows 11 laptop refresh and upgrade projects across enterprise environments.
- Assisting users with laptop migration preparation and device replacement activities.
- Helping users locate, back up, and transfer PST files to ensure successful migration of Outlook data.
- Verifying that all required software, applications, and user data are successfully transferred from old laptops to new devices.
- Providing guidance and floor-walking support to users on Windows 11 features, functionality, and best practices after deployment.
- Facilitated user requests for software installation and license access.
- Validating asset tags and serial numbers to ensure devices are correctly assigned to end users within asset management systems.
- Providing 1st and 2nd line deployment support, troubleshooting migration, imaging, hardware, and configuration issues.
- Ensuring minimal disruption to business operations during laptop refresh and deployment activities.
- Delivering high levels of customer service and user support throughout the deployment lifecycle.
- Implemented energy-efficient solutions in building designs, promoting sustainability.
Infrastructure Shift Engineer
Sopra Steria
2023.03 - 2025.02
- I am proficient in system monitoring using tools such as PRTG, Dynatrace, Azure, Spectrum, and Application Manager, ensuring optimal system performance and quick identification of issues. With strong expertise in all MS Office products, including Office 365, I am adept at managing and organising tasks efficiently. I take pride in providing exceptional customer care by liaising professionally with both customers and colleagues, ensuring clear communication and effective problem resolution. My ability to collaborate across departments and deliver reliable support contributes to a smooth and seamless service experience
- Ensured timely resolution by escalating issues to support or management.
- Produce daily shift and online reports, highlighting key issues for escalation and attention.
- Implement and back out scheduled changes according to established instructions.
- Monitor batch processes, contact support, and log details as required.
- Track system performance, identifying and addressing anomalies.
- Handle incoming calls, gather necessary details, and ensure prompt resolution of issues.
- Perform checklists, ensuring that identified problems are followed up and resolved.
- Conducted root cause analysis on failed components to prevent future occurrences.
- Coordinated with other shifts for smooth transition and continuity of operations.
- Assisted in the design and implementation of new systems, enhancing overall functionality.
Lead Windows Deployment Engineer
Canada life UK
2021.09 - 2022.03
- Led a team in a PC refresh program, migrating over 12,000 laptop users from Windows 7 to Windows 10. Supporting 2000+ desktop users, and imaging machines through SCCM or Intune/Endpoint Manager.
- Managed the global migration of over 1,200 laptop users from Windows 7 to Windows 10, executing deployment scenarios, including bare-metal deployment using PXE.
- Led a team of 8 engineers to oversee the day-to-day management of the global Windows image process, coordinating regular image updates for the London region.
- Deployed Windows Assessment and Deployment Kit (ADK) 10 with the Application Compatibility Toolkit (ACT) during the pilot phase to assess in-house application compatibility with Windows 10.
- Coordinated and provided support to migration engineers both on-site and remotely, resolving issues such as machine domain joins, OU assignments, task sequencing, and failed deployments.
- Created and updated Group Policy Objects (GPOs) for the Windows 10 environment, ensuring all policies were properly implemented and tested in line with documented requirements.
- Supported 2,000+ desktop users across multiple sites, leveraging Active Directory, Group Policy, and endpoint protection tools to ensure secure and efficient client configurations.
System Engineer
HSBC UK (Canary Wharf)
2020.03 - 2020.08
- Virtual infrastructure skills, administration for templates, clones and virtual disks.
- Working knowledge to install, configure, troubleshoot and support of network technologies.
- Provided deskside support post-deployment.
- Prototyped server and desktop builds with SCCM.
- Utilised configuration management systems for software and config data.
- Installed, configured, troubleshooted, and supported network technologies.
- Implemented and used remote support products such as Remedy and ScreenConnect.
Infrastructure Engineer
Direct Line Group (DLG).
2018.03 - 2019.09
- As an Infrastructure Engineer, I contributed to the WSMP Windows Server Migration Project, upgrading servers from Windows 2003 to 2016 and preparing for the Windows 10 upgrade. I tested applications across various environments, deployed Windows 10 images via SCCM, and handled packaged app deployments. Experienced with Microsoft Windows Server 2003-2016 and MS clustering
- Designed and implemented security and compliance policies for desktops, laptops, and external storage devices, including BitLocker and endpoint encryption.
- Led server migration from Windows Server 2003 to 2012 and 2016, ensuring seamless integration of physical and virtual servers.
- Spearheaded the preparation and remediation efforts for the Windows 10 upgrade from Windows 7, including app testing across environments.
- Managed the setup of new user accounts, equipment, and SQL/Office 365 accounts for new employees.
- Maintained an asset database, tracking all company equipment and ensuring proper inventory management.
- Monitored infrastructure services daily, minimizing downtime and ensuring essential software availability for smooth business operations.
3rd line support/Infrastructure Engineer
Post Office
2017.09 - 2018.02
- Provide key leadership and direction for technical and infrastructure projects, driving technology improvements and updates to ensure optimal function of business-critical systems.
- Built and managed Hyper-V clusters, handling VM creation, migration, and configuration for optimal performance.
- Led Azure AD sync hybrid integration, built Azure VMs, and managed web apps, backups, and monitoring for seamless cloud infrastructure.
- Migrated all physical servers to VMware, thoroughly restructuring and reconfiguring systems or the move from VMware to Microsoft Hyper-V.
- Deployed Office 365 E3 and Multi-Factor Authentication (MFA), ensuring system security across multiple locations and remote users.
- Designed and implemented SharePoint 2013 and online intranet solutions to enhance collaboration and communication within the organization.
- Managed and maintained SCCM primary and site servers, while overseeing Exchange and SharePoint hybrid implementations and migrations.
System Engineer
AIG Insurance
2017.02 - 2017.08
- Supported 600+ users (onsite, remote, and offshore) with user profiles, access issues, and system application support.
- Deployed laptops, phones, and tablets, providing setup and first-time use assistance.
- Managed mobile devices, Citrix remote apps, and user onboarding.
- Administered Active Directory, managed user access, and pushed packages to machines.
- Provided 1st and 2nd line support, and performed troubleshooting of hardware/software incidents.
System Engineer
Royal Mail
2016.10 - 2017.01
- Managed SCCM for the Windows 10 migration of 10,000 users.
- Administered Active Directory, added/removed devices, and supported engineers on-site.
- Worked with Citrix console for floor support, managing machine builds and group policies.
- Performed diagnostics, troubleshooting, and incident management via Remedy ITSM.
Desktop Support Analyst
British Petroleum (BP)
2016.02 - 2016.08
- Led deployment of Windows 10, using Symantec Norton Ghost for image creation.
- Supported Office 365 migration for 300 users, troubleshooting hardware/software issues.
- Managed Active Directory, rebuilt desktops, and provided face-to-face support.
- Handled Windows 7/10 issues and assisted with Office 2007-2016 migration.
Desktop Support Engineer
Union Bank of Switzerland (UBS)
2015.08 - 2016.01
- Supported 1st/2nd line support, including desktop images and Windows 7 migration.
- Managed remote troubleshooting, software deployment, and license management.
- Deployed and configured Windows 7, handling system upgrades and patching.
- Provided SLA-compliant support, including network printer and desktop issue resolution.
Migration Engineer
BskyB
2014.04 - 2015.07
- Supported 400+ users post-migration, handling device and application issues.
- Managed Office 365 migration, including shared mailboxes and corrupted profiles.
- Provided VIP IT support for executive staff, including desktop and remote services.
- Configured Skype for Business and supported video conferencing setups.
Education
University of ibadan
Skills
- O365 Administration
- VMware Virtualisation
- PowerShell Scripting
- SQL Development
- JAVA, PHP
- Microsoft Intune
- Hyper-V Virtualisation
- Unix Shell Scripting
- Jira
- Azure AD Administration
- Windows Server 2003 – 2019
- Active Directory & GPO Admin
- DNS, DHCP Configuration
- SCCM Administration
- Print server Implementation
- Red Hat, Unix, Linux
- Azure, AWS and GCP
- Google Workspace
C2 - Restricted use
C2 - Restricted use
Timeline
Windows engineer
Rolls Royce
2025.11 - 2026.05
Infrastructure Shift Engineer
Sopra Steria
2023.03 - 2025.02
Lead Windows Deployment Engineer
Canada life UK
2021.09 - 2022.03
System Engineer
HSBC UK (Canary Wharf)
2020.03 - 2020.08
Infrastructure Engineer
Direct Line Group (DLG).
2018.03 - 2019.09
3rd line support/Infrastructure Engineer
Post Office
2017.09 - 2018.02
System Engineer
AIG Insurance
2017.02 - 2017.08
System Engineer
Royal Mail
2016.10 - 2017.01
Desktop Support Analyst
British Petroleum (BP)
2016.02 - 2016.08
Desktop Support Engineer
Union Bank of Switzerland (UBS)
2015.08 - 2016.01
Migration Engineer
BskyB
2014.04 - 2015.07
Infrastructure Engineer
Home office
University of ibadan