Oluseun Peter Akinnadeju

Worked collaboratively on a web development project to deliver a modern and dynamic website for a digital agency.

Gap Analysis & Requirement Elicitation

• · Conducted stakeholder interviews and workshops to elicit and document business requirements for web development projects.
• · Collaborated with stakeholders to define and document detailed business and functional requirements for new website features and enhancements.
• · Conducted comprehensive gap analysis to identify discrepancies between current state of business process and future state
• · Conducted market research and competitor analysis to inform website design and functionality decisions.
• · Created visual aids such as process flow diagrams, wireframes, and mock-ups to illustrate gaps and proposed solutions.
• · Validated requirements with stakeholders to ensure they accurately represent business needs and expectations.

Stakeholder Management & Communication

• · Acted as a liaison between business stakeholders and the development team to ensure clear communication and alignment.
• · Developed and managed relationships with key business stakeholders, actively manage their expectations and monitored satisfaction levels
• · Facilitated regular meetings and presentations to update stakeholders on project progress and gather feedback.
• · Worked closely with marketing and content teams to ensure website content aligned with business objectives and user needs.

Change Management

• · Managed changes to requirements throughout the project lifecycle, ensuring that changes are properly documented, assessed for impact, and communicated to stakeholders.
• · Facilitated discussions and negotiations to reach consensus on changes and their prioritization.

Cross-functional Collaboration

• · Worked closely with project manager to ensure web development projects, from inception through completion, aligned with business goals and timelines
• · Liaised with UX/UI designers to translate requirements into intuitive and visually appealing user interfaces.
• · Collaborated with developers during sprint planning and refinement sessions to clarify requirements and provide context.
• · Participated in Agile ceremonies, including daily stand-ups, sprint planning, and retrospectives; addressed and provided updates; and addressed any requirements-related issues or questions.

User Acceptance Testing

• · Established clear objectives for UAT, focusing on validating that the system meets business requirements and user needs.
• · Developed and designed detailed UAT test cases and scenarios based on business requirements and user stories, capturing clear test steps, expected results, and acceptance criteria in each test case.
• · Conducted acceptance testing during sprint reviews to verify that delivered features meet the specified criteria
• · Participated in conducting UAT and user interface testing to check for bugs and defects

Process Improvement

• Led initiatives to streamline pharmacy workflows, resulting in a 15% reduction in patient wait times and a 10% increase in staff productivity.
• Implemented new inventory management system, reducing medication wastage by 20% and ensuring optimal stock levels.

Stakeholder Management

· Liaised with stakeholders from various departments (e.g., pharmacy, IT, accounts) to understand their needs and concerns.

· Developed tailored communication strategies and engagement plans to address their concerns effectively.

Project Management

· Planned and executed projects aimed at improving pharmacy operations, such as system upgrades, process automation, and new service implementations.

· Ensured projects are completed on time and within budget, managing resources and addressing any issues that arise.

Regulatory Compliance & Quality Assurance

· Ensured regulatory compliance of business by conducting gap comprehensive gap analysis and audit to identify gaps

· Implemented corrective actions to maintain high standards of quality and safety.

· Developed and implemented quality assurance programs to enhance patient safety and service quality. These steps resulted in putting the business on the right side of the regulatory spectrum.

Data Analysis & Reporting

· Gathered and analyzed performance data to identify trends and assist key stakeholders to make strategic decisions for business growth and maximize value delivered to clients. This led to a 20% increase in revenue generation and increased profit.

· Analyzed actionable insights generated from market trends and competitor's offerings to develop competitive pricing strategy. This positioned the business at a competitive advantage, increased market share and enhanced customer's loyalty.

· Developed and tracked key performance indicators (KPIs) to measure the efficiency and effectiveness of pharmacy operations.

· Created detailed reports and presentations to communicate findings and recommendations to stakeholders.

Supply Chain Management Optimization

· Optimized supply chain management through evaluation and refinement of supply chain processes

· Facilitated deployment of technology solutions and real time tracking systems to monitor inventory level, track supplies, reduce stockouts and improved supply chain resilience. This resulted in improved operational excellence and service delivery to clients ensuring reliable and timely access to medications