Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Referee
Timeline
Generic

Olusegun Olanipekun

Birmingham

Summary

Dedicated security officer with 7 years of experience. Committed to delivering excellent service and ensuring customer satisfaction. Proven success in customer-facing roles within the security sector. Exceptional problem-solving and communication skills. Strong sense of responsibility and ability to effectively resolve complaints. Adaptable to taking directions and working independently. Consistently provides exceptional customer service while addressing the needs and inquiries of diverse customers. Demonstrated track record in deterring and providing customer services.

Overview

3
3
years of professional experience

Work History

Security Officer

Protective Security Group
08.2022 - 01.2023

Whilst working as a door security at Bretling and few jewellery companies, exceptional service and attitude was consistently provided to meet customer satisfaction. Received customer feedback for excellent customer service.


  • Greeted guests professionally and courteously to cultivate welcoming atmosphere.
  • Transfer valuable products from one store to another.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat.
  • Decreased instances of theft and trespassing by 25% through diligent observation and reporting suspicious activities.

Security Officer

P and N Security
02.2022 - 10.2022

Oversaw crowd control measures for over 50 customers at bars and restaurants ( VQ Bloomsbury), ensuring compliance with safety protocols.


  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Security Officer

FGH Security
12.2021 - 06.2022

Operated security protocols at high-profile venues including Wembley Stadium, Wimbledon Tennis, and Winter Wonderland. We managed large crowd with efficiency and control, deterring suspicious behavior which successfully reduced safety risks by 50%


  • Greeted guests professionally and courteously to cultivate welcoming atmosphere and delivered clear instructions to guests for their safety during events using excellent verbal communication skills.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Patrolled and monitored premises on foot.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.

SIA Security Officer

Pace Security
09.2021 - 06.2022

We managed event security for diverse programs such as film premieres and award ceremonies.


  • Safeguarding props, costumes, equipment and vehicle from theft or unauthorized access. Ensuring the safety and efficient protection of assets and personnel, celebrities, crews, no access to VIP areas and sometimes escorting talents.
  • Managing large crowds and enforcing security protocols especially during premieres, filming and rehearsals where fans or media might be present.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored locations in teams by foot. Ensuring no potential issues arise i.e fights, theft or protests.

Security Officer

Bardwood Support Services
09.2019 - 10.2021

Delivered exceptional service to clients at prestigious venues such as magistrate and crown courts, Wilko, Co-op, probation offices.


  • Enhanced courthouse security by conducting thorough entry screenings and managing access control.
  • Ensured a safe environment for court officials, staff, and visitors by maintaining constant vigilance and situational awareness.
  • Responded effectively to customer concerns regarding safety issues, demonstrating empathy.
  • Provided excellent customer service while enforcing store policies, creating a welcoming atmosphere for shoppers.
  • Patrolled store premises to detect and prevent shoplifting and security breaches.
  • Conducted regular patrols of buildings and surrounding areas.
  • Minimized incidents of unauthorized activities via consistent monitoring and thorough reporting.

Education

Bachelor Degree Of Science - Business Computing

University of Greenwich
06.2017

HND - Computers and System Development

Hammersmith and West London College
08.2014

Skills

  • Problem solving
  • Customer service
  • Conflict resolution
  • Communication
  • Physical Fitness
  • Team collaboration

Accomplishments

  • Certificate for teamwork and collaboration.
  • Counter Terrorism Awareness.

Hobbies

Photography

Reading and writing

Martial arts

Fitness

Traveling

Referee

Available upon request

Timeline

Security Officer

Protective Security Group
08.2022 - 01.2023

Security Officer

P and N Security
02.2022 - 10.2022

Security Officer

FGH Security
12.2021 - 06.2022

SIA Security Officer

Pace Security
09.2021 - 06.2022

Security Officer

Bardwood Support Services
09.2019 - 10.2021

Bachelor Degree Of Science - Business Computing

University of Greenwich

HND - Computers and System Development

Hammersmith and West London College
Olusegun Olanipekun