Dedicated security officer with 7 years of experience. Committed to delivering excellent service and ensuring customer satisfaction. Proven success in customer-facing roles within the security sector. Exceptional problem-solving and communication skills. Strong sense of responsibility and ability to effectively resolve complaints. Adaptable to taking directions and working independently. Consistently provides exceptional customer service while addressing the needs and inquiries of diverse customers. Demonstrated track record in deterring and providing customer services.
Whilst working as a door security at Bretling and few jewellery companies, exceptional service and attitude was consistently provided to meet customer satisfaction. Received customer feedback for excellent customer service.
Oversaw crowd control measures for over 50 customers at bars and restaurants ( VQ Bloomsbury), ensuring compliance with safety protocols.
Operated security protocols at high-profile venues including Wembley Stadium, Wimbledon Tennis, and Winter Wonderland. We managed large crowd with efficiency and control, deterring suspicious behavior which successfully reduced safety risks by 50%
We managed event security for diverse programs such as film premieres and award ceremonies.
Delivered exceptional service to clients at prestigious venues such as magistrate and crown courts, Wilko, Co-op, probation offices.
Photography
Reading and writing
Martial arts
Fitness
Traveling
Available upon request