Olusegun Idowu
Coventry,GB
Summary
Healthcare and mental health support worker with expertise in conducting risk assessments and analyzing psychological and social dynamics. Proven track record of providing compassionate emotional support to patients and families during challenging situations. Strong communication and interpersonal skills facilitate effective relationship-building and trust.
Overview
13
13
years of professional experience
9
9
years of post-secondary education
Work history
Advance Support Worker
Millennium Support
Coventry
2025.01 - 2026.03
- Delivered personalized care plans to individuals, ensuring safety and improving daily living activities with consistent adherence to protocols.
- Monitored client health conditions closely to identify changes promptly, contributing to timely interventions and enhanced wellbeing.
- Collaborated with multidisciplinary teams to coordinate support services, optimizing resource allocation and improving client outcomes.
- Documented care activities accurately to maintain compliance with regulatory standards and support continuity of care.
- Facilitated effective communication between clients and healthcare professionals, promoting engagement and trust in support services.
- Enhanced communication between multidisciplinary teams and clients, improving information accuracy and contributing to more responsive care delivery.
- Assessed environmental risks during client activities and adapted support approaches, reducing incidents and enhancing overall safety compliance.
- Streamlined incident reporting procedures to ensure accurate documentation, accelerating response times and improving overall client safety.
- Delivered comprehensive behavioral support plans tailored to individual needs, increasing client stability and promoting consistent progress in daily routines.
Senior Support worker
IBC Healthcare
Bedworth
2024.03 - Current
- Offer emotional encouragement, listen to concerns, and provide reassurance during times of stress or anxiety.
- Help with daily living activities such as personal hygiene, meal preparation, and household tasks.
- Promoting independence.
- Promote positive behavior through encouragement, reinforcement, and structured routines.
- Help develop and improve communication skills, also encouraging positive interactions with others.
- Monitor the individual's physical and mental health, recognizing signs of distress or changes in behaviour and reporting concerns to healthcare professionals or family members.
- Assisted clients with daily living tasks, fostering independence and improving their overall satisfaction with care services.
- Facilitated effective communication between clients and healthcare professionals, ensuring accurate information exchange and enhancing personalized care delivery.
- Coordinated personalized recreational activities that enhanced client social interaction and contributed to improved mental well-being and engagement.
- Delivered personalized emotional support during client crises, strengthening client trust and contributing to improved resilience and coping skills.
- Supported clients in developing communication skills through tailored activities, resulting in increased client confidence and improved social interactions.
Support worker
Daviva Healthcare Solution
Belvedere
2023.08 - 2026.03
- Provided basic patient care services, such as monitoring vital signs, administrated medications and assisting with daily living activities.
- Administered medications as prescribed by healthcare professionals, ensuring proper dosages and adherence to medication schedules.
- Provided physical support and assistance to individuals with mobility challenges, using mobility aids if needed.
- Provide comprehensive personal care, offering ADL and mobility assistance to support comfort and dignity.
- Delivered high quality care to clients with disabilities, achieving care plan objectives.
- Engaged individuals in social activities and encouraged participation in community events or group activities.
- Identified and mitigate potential safety hazards in the environment to ensure the well-being of individuals.
- Scheduling and accompanying individuals to medical appointments, therapy sessions, and other important appointments.
- Maintained accurate records and documentation of the care provided, including progress reports and any changes in the individual's condition.
- Implemented strategies to manage challenging behaviours and promote positive behaviours, especially when working with individuals with disabilities or mental health challenges.
- Responded calmly and effectively to emergencies or crisis situations, following established protocols and ensuring the safety of the individual.
- Maintained open communication with colleagues and healthcare professionals to ensure consistent and coordinate care for individuals.
Mental Healthcare Support worker & Activities Coordinator
Cygnet Healthcare Joyce Parker (Service Provider for NHS)
Coventry, United Kingdom
2022.10 - 2023.08
- Coordinated therapeutic group activities to improve patient engagement and promote social interaction within the care environment.
- Monitored patient behavior and mental health status to ensure timely intervention and maintain safety standards.
- Facilitated communication between multidisciplinary teams to align care plans and enhance treatment effectiveness.
- Implemented individualized support strategies to address specific patient needs, improving overall well-being and compliance.
- Managed scheduling and resource allocation for activities, optimizing participation and operational efficiency.
- Documented patient progress and incident reports accurately to support clinical decision-making and regulatory compliance.
- Organized diverse recreational programs that enhanced patient social skills and fostered a more supportive and interactive therapeutic environment.
- Supported patients in developing coping strategies during individual sessions, enhancing personal resilience and fostering long-term recovery commitment.
Mental Healthcare Senior Support Worker
Sugar Foundation Healthcare
2013.09 - 2016.09
- Coordinated patient care plans to ensure consistent support delivery and improve overall treatment adherence and recovery outcomes.
- Implemented risk assessment protocols to maintain safety standards and minimize incidents within the mental healthcare environment.
- Facilitated multidisciplinary team meetings to align on patient progress, enhancing communication and collaborative decision-making.
- Monitored and documented patient behavior changes promptly, contributing to accurate clinical records and informed care adjustments.
- Trained junior support staff on therapeutic techniques, boosting team competence and improving quality of patient interactions.
- Coordinated crisis interventions to de-escalate high-risk situations, improving patient safety and reducing the need for emergency hospital admissions.
- Developed personalized coping strategies with patients to enhance emotional resilience, fostering improved engagement and reducing reliance on acute interventions.
Education
Higher National Diploma/ Human resources managemen - Marketing
Polytechinc of Ibadan.
Ibadan, Nigeria 2011.01 - 2013.05
West Africa Senior School Certificate -
Idi-Ito High school
Ibadan, Nigeria 1997.01 - 2003.05
Skills
- Risk evaluation
- Health emergency management
- Quick thinking
- Strategic advisory services
- Health risk prevention
- Safety regulations
- Continuity management framework
- Disaster response planning
- Resource optimization
- logistics coordination
- Workplace safety standards
- Workplace safety compliance
- Emergency safety measures
- Familiarity with mental health services Dementia care knowledge Learning disability expertise
- emergency readiness
- Conflict management
- Clear communication practices
- Effective communication Active listening Relationship management
- issue mediation
- emergency intervention
- techniques for stress relief
- Coordinated care services
- Insights development
- Oral communication
- information management
- interpersonal skills
- UX interface design
Courses
Jan 2026 – NVQ 3 Association of Learning
Timeline
Advance Support Worker
Millennium Support
2025.01 - 2026.03
Senior Support worker
IBC Healthcare
2024.03 - Current
Support worker
Daviva Healthcare Solution
2023.08 - 2026.03
Mental Healthcare Support worker & Activities Coordinator
Cygnet Healthcare Joyce Parker (Service Provider for NHS)
2022.10 - 2023.08
Mental Healthcare Senior Support Worker
Sugar Foundation Healthcare
2013.09 - 2016.09
Higher National Diploma/ Human resources managemen - Marketing
Polytechinc of Ibadan.
2011.01 - 2013.05
West Africa Senior School Certificate -
Idi-Ito High school
1997.01 - 2003.05