Oluremi Kehinde-Oloruntoba
Business Development Manager
Bristol
Summary
Dedicated business professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Business Manager
Puddlesplash Nigeria Limited
01.2018 - 12.2022
- Developed key operational initiatives to drive and maintain substantial business growth.
- Worked with five department heads to stay current on needs and offer high-level support for day-to-day operations.
- Coached and guided senior managers to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels.
- Led operational oversight and budgetary supervision for company.
- Increased Profitability by 75% in Two Years.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth
- Directed sell-off of excess inventory to retailers
- Maintained effective staff and resource utilization rates to balance financial and operational obligations
Business Manager
You 'n' Your Kids
Lokoja
01.2010 - 07.2018
- You 'n' Your Kids, Lokoja, Kogi.
- Coached and guided senior managers to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels.
- Determined vision and strategic direction for company and coordinated resources to achieve targets within optimal timeframes.
- Increased company revenue by $150,000 in Twelve Months through aggressive new market strategies.
- Monitored use of best practices at levels and implemented corrective actions to bring employees into compliance.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
Customer Service Officer
Intercontinental Bank Plc
10.2008 - 12.2009
- Resolved concerns with products or services to help with retention and drive sales.
- Established and monitored customer service standards by employing recognized and comprehensive benchmarks.
- Tracked results of various promotional campaigns by gathering feedback from customers and recommended areas of improvement.
- Opened accounts for new customers
- Coordinated solutions for high volume of customer inquiries per day while meeting and exceeding performance quotas.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Marketed additional products and services complementing customers' current offerings and adding value.
- Resolved customer billing errors by researching issues in system, asking open-ended questions and determining root causes of problems.
- Assisted marketing team on short-term and long-term promotional projects and provided regular updates on status and progress.
- Provided company information and policies to customers upon inquiry and answered questions via phone, email or online chat.
Education
Master of Science - Data Science
Universsity Of West England
Bristol 01.2023 - Current
Google Data Analytics Professional Certificate
Coursera
ONLINE,USA 05.2022 - 11.2022
Skills
Organizational turnaroundundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Master of Science - Data Science
Universsity Of West England
01.2023 - Current
Google Data Analytics Professional Certificate
Coursera
05.2022 - 11.2022
Business Manager
Puddlesplash Nigeria Limited
01.2018 - 12.2022
Business Manager
You 'n' Your Kids
01.2010 - 07.2018
Customer Service Officer
Intercontinental Bank Plc
10.2008 - 12.2009
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