Summary
Overview
Work history
Education
Skills
Timeline
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Olumide Adedapo

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Summary

Dedicated administrative professional with expertise in basic bookkeeping, telephone reception, and record-keeping. Demonstrates strong customer service skills and the ability to multi-task effectively, supported by proficiency in the Microsoft Office Suite and database administration. Committed to providing exceptional administrative support and seeking opportunities to enhance organisational efficiency.

Overview

7
7
years of professional experience

Work history

Customer services advisor

Greene Care LTD
01.2024 - Current
  • Consistently met targets by effectively handling high volume of calls daily.
  • Handled customer queries via telephone and email, ensuring clear communication.
  • Greeted customers warmly upon arrival, creating a welcoming environment.
  • Coordinated efficiently with other departments for issue escalation, facilitating timely solutions.

Customer services advisor

Mar and Mor Engineering LTD
01.2022 - 01.2024
  • Trained new staff on customer service protocols to maintain high standards of service across the board.
  • Greeted customers warmly upon arrival, creating a welcoming environment.
  • Coordinated efficiently with other departments for issue escalation, facilitating timely solutions.
  • Troubleshot product issues for resolution swiftly and accurately.

Administrative manager

Adeseye Alabi Nigeria Enterprise
01.2018 - 12.2021
  • Facilitated office meetings to discuss and address team issues.
  • Implemented a new filing system enhancing document retrieval process.
  • Managed internal communications effectively maintaining transparency across teams.
  • Developed departmental budget plans, ensuring cost-effectiveness in operations.

Education

Bachelor of Business Administration - Business Administration

Ecole Superieuro D'Administration D'Economie Bache

Master of Arts - International Business

University of Greenwich
London

Skills

  • Basic bookkeeping
  • Telephone reception
  • Record-keeping
  • Customer Service
  • Multi-tasking
  • Multitasking capability
  • Microsoft Office Suite
  • Administrative support
  • Database administration

Timeline

Customer services advisor

Greene Care LTD
01.2024 - Current

Customer services advisor

Mar and Mor Engineering LTD
01.2022 - 01.2024

Administrative manager

Adeseye Alabi Nigeria Enterprise
01.2018 - 12.2021

Bachelor of Business Administration - Business Administration

Ecole Superieuro D'Administration D'Economie Bache

Master of Arts - International Business

University of Greenwich

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Olumide Adedapo