Olukemi Odubajo
Summary
Seasoned Service Manager with 28 years in Health and Social Care. Managed supported living services for adults with learning disabilities, autism, and mental health needs. Led teams to maintain CQC compliance, safeguard vulnerable adults, and deliver person-centred support. Focused on enhancing services to promote independent living.
Overview
12
12
years of professional experience
Work history
Service Manager
ADVANCE HOUSING SUPPORT
2021.10 - 2026.07
- Lead the operational management of four supported living services, ensuring safe, high-quality, person-centred support.
- Manage staffing, rotas, occupancy, budgets, property maintenance and health & safety across all services.
- Ensured CQC compliance through regular audits, quality assurance practices, safeguarding initiatives, risk management strategies and service improvement efforts.
- Led recruitment, supervision, performance management, training and development of multidisciplinary staff teams to ensure high-quality support.
- Developed effective partnerships with local authorities, CMHT, GPs, psychiatrists, SALT, housing providers and other professionals to enhance support for service users.
- Coordinate referrals, reviews and multidisciplinary meetings to achieve positive outcomes and greater independence for people supported.
- Investigate incidents, oversee action plans and ensure accurate reporting using electronic care management systems.
- Managing four Supported Living Services (3 Mental Health Services and 1 Learning Disability Service)
Supported Living Service Manager
RG Care Home
2020.03 - 2021.10
- Managed supported living services for adults with learning disabilities and mental health needs, enhancing independence and achieving person-centred outcomes.
- Ensured compliance with CQC standards, safeguarding legislation and organisational policies through effective quality monitoring.
- Managed service budgets, tenancy issues, and property maintenance, ensuring safe and high-quality accommodation for residents.
- Led recruitment, supervision and performance management, developing a skilled and motivated staff team to deliver quality care.
- Built strong partnerships with commissioners, Local Authorities, housing providers and healthcare professionals to improve service delivery.
Night Manager
HC-One – Wombwell Hall Nursing Home
2017.11 - 2020.03
- Managed the safe and efficient operation of the nursing home during night shifts, ensuring high standards of resident care.
- Led night team, overseeing staffing, medication management, and emergency responses to ensure optimal resident care.
- Maintained excellent clinical governance through health & safety monitoring, nutrition oversight and quality assurance.
- Completed CQC notifications, conducted quality audits, and reported compliance to maintain regulatory standards.
- Investigated incidents, safeguarding concerns, and complaints, implementing necessary improvements to enhance resident safety.
Assistant Care Manager
Heritage Respite Care for Learning Disabilities
2017.01 - 2017.09
- Coordinated admissions, conducted reviews and developed personalised support plans to effectively address individual needs.
- Supervised shift operations and organised staffing to ensure effective care delivery and compliance with care standards.
- Assisted Registered Manager in daily management of respite service for adults with learning disabilities, autism and mental health needs, contributing to quality care delivery.
Deputy Manager
Agincare Limited
2014.04 - 2016.12
- Conducted assessments, admissions, and risk management, ensuring compliance with care standards and high-quality service delivery.
- Supported Registered Manager in delivering safe, effective, and person-centred residential care, enhancing service quality.
- Managed staff recruitment, induction, and rota planning, fostering a skilled workforce and promoting staff development.
- Contributed to service improvements, quality audits and regulatory compliance.
- Assisted with budget monitoring, complaints resolution and operational performance.
Education
QCF Level 5 Diploma - Leadership And Management Adults - Health And Social Care
ABM TRAINING & ASSESSMENT UK LTD.
NVQ 4 - Health and Social Care
ABM TRAINING & ASSESSMENT UK LTD.
BSc Degree (Hon) - Health And Social Care With Learning Disabilities
UNIVERSITY OF GREENWICH
Skills
- Quality Assurance
- Policy/Procedural Compliance
- Mental Health Support
- Autism, Risk Assessment, review
- Organisational Development
- Training & Professional Development
- Staff recruitment
- Multi-disciplinary teamwork
- Team Leadership
- Client Relationship Building
HOBBIES AND INTERESTS
Swimming, cooking, reading, cinema, voluntary, events planning, holiday, outdoor activities, gardening and socializing
Training
- Investigation & Disciplinary Process
- Recruitment and Selection
- Emergency First Aid Training
- Mental Capacity Act / Deprivation of Liberty Safeguarding
- Medication Level 3
- Dementia Level 3
- Mental Health awareness Level 3
Accomplishments
Employee of the year for acting above and beyond responsibility
References
References available upon request.
Timeline
Service Manager
ADVANCE HOUSING SUPPORT
2021.10 - 2026.07
Supported Living Service Manager
RG Care Home
2020.03 - 2021.10
Night Manager
HC-One – Wombwell Hall Nursing Home
2017.11 - 2020.03
Assistant Care Manager
Heritage Respite Care for Learning Disabilities
2017.01 - 2017.09
Deputy Manager
Agincare Limited
2014.04 - 2016.12
BSc Degree (Hon) - Health And Social Care With Learning Disabilities
UNIVERSITY OF GREENWICH
NVQ 4 - Health and Social Care
ABM TRAINING & ASSESSMENT UK LTD.
QCF Level 5 Diploma - Leadership And Management Adults - Health And Social Care
ABM TRAINING & ASSESSMENT UK LTD.