Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
References
Timeline
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Olujuwon Ajayi

London,Southwark

Summary

Friendly and open communicator with well-developed interpersonal and active listening skills. Focuses on providing timely and useful responses to customer queries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels.

Overview

1
1
year of professional experience
1
1
year of post-secondary education
1
1
Certification

Work History

Receptionist/Security Guard

Morley College
London, Lambeth
10.2023 - Current
  • Screened and verified visitor IDs, maintaining security of personnel and office environment.
  • Kept reception area clean and neat to give visitors positive impression of the company.
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Answering up to 20-30 telephone calls per day, compiling detailed notes and promptly forwarding as required.
  • Delivered front of house duties with warm and professional manner.
  • Closely observed CCTV surveillance systems to monitor movement of goods and other personnel.
  • Responded to alarms and investigated disturbances, contacting local law enforcement personnel in escalating situations.
  • Safeguarded employee and visitor health, safety and assets through effective on-foot patrols and CCTV observation.
  • Enforced safety protocols through increased video surveillance and effective access control.
  • Remained focused and vigilant during long periods of sitting, walking and standing for dependable security services.
  • Deterred criminal activity, vandalism and general misconduct by providing highly visible security presence and patrols.
  • Adjusted security systems and equipment to gain better coverage of car parks, interior and exterior buildings.
  • Responded immediately to emergency situations, remaining professional, calm and effective under pressure.
  • Conducted fire and security alarm testing to create stable systems.

Front of house member

Lyle House Country Court Care Home
London, SE50XJ
03.2023 - 10.2023
  • Adapted communication to enhance understanding of non-verbal, Dementia or elderly
  • Prepared healthy meals with additional mealtime planning, feeding and support.
  • Charted daily observations and eating percentages to aid continued client assessment.
  • Provided personal hygiene assistance, consistently promoting comfort, dignity and respect.
  • Submitted reports to manager regarding status of client.
  • Assisted individuals with daily activities to facilitate independent living.
  • Worked well in busy kitchen settings, coordinating and partnering with other staff to complete tasks efficiently.
  • Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
  • Remained calm under pressure throughout busy shifts, preparing and serving accurate customer orders within target service windows.
  • Improved service quality by working closely with kitchen staff to maintain smooth, efficient food preparation conditions.
  • Organised and cleaned assigned sections meticulously, thoroughly sanitising and cleaning preparation and storage surfaces.
  • Verified adequate levels of produce and ingredient supplies, restocking low items to maintain kitchen operations.
  • Provided flexible working hours to meet demands of peak restaurant hours, maintaining excellent food service provisions.
  • Used kitchen equipment as instructed and to safety protocols.
  • Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
  • Operated storage temperature controls, keeping stored ingredients fresh.
  • Checked equipment state to identify and report faulty machinery for repair.
  • Took orders and portioned food for delivery to client tables.
  • Helped chefs with requisitioning stock within budget requirements.
  • Removed dirty dishes from public and dining areas, maintaining clean restaurant service environments.
  • Checked dining area supplies and promptly replenished low stock.
  • Removed waste and spills quickly, keeping food preparation areas clean and professionally organised.

Education

Master of Science - Marketing

Ulster University
London
01.2023 - 02.2024

Skills

  • Meticulous cleanliness
  • Quality Control
  • Table service
  • Attentive listening
  • First aid
  • Safeguarding knowledge
  • Effective problem solving
  • Team collaboration
  • Attention to detail
  • Service management
  • Resourcefulness
  • Meal preparation
  • Interpersonal relations
  • Safety awareness
  • Food safety
  • Problem resolution
  • Conflict resolution
  • Analytical skills
  • Patient relations

Certification

  • SIA License -2023
  • First Aid, Primordial Limited - 2023

Languages

English
Fluent

Affiliations

  • Football
  • Music
  • Weight Training
  • Movies
  • Sightseeing
  • Videogames
  • Animal Breeding

References

References available upon request.

Timeline

Receptionist/Security Guard

Morley College
10.2023 - Current

Front of house member

Lyle House Country Court Care Home
03.2023 - 10.2023

Master of Science - Marketing

Ulster University
01.2023 - 02.2024

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Olujuwon Ajayi