Olufemi George
ABERDEEN,United Kingdom
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
27
27
years of post-secondary education
Work History
Debit Card Fraud Specialist
Concentrix CVG CMG UK LTD
Belfast, United Kingdom
10 2023 - Current
- Analyzed financial statements to identify discrepancies, irregularities and fraudulent activity.
- Recognized control failures in bank processes, procedures and customer decisions and categorized losses.
- Identified assets of suspects in order to freeze and seize assets.
- Reviewed transactions and receipts to identify any suspicious activity.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
Technical Support Advisor
Concentrix CVG CMG UK LTD / B.T
Newcastle upon Tyne
01.2023 - 10.2023
- Maximised First Time Fix Rate by conducting thorough analysis of root causes.
- Provided remote support for product functionality, maintenance and troubleshooting.
- Communicated technical concepts to customers clearly by phone.
- Diagnosed and solved issues for customers against SLAs, maintaining high satisfaction rate.
Profit Center Manager
United Bank for Africa Plc
Lagos
07.2017 - 10.2022
- Generated monthly and bi-weekly reports, detailing business position and projection for strategic decision-making.
- Attended management meetings to develop new initiatives for centre.
- Developed marketing plans to support department strategies.
- Generated new leads through online research and cold calling.
- Developed marketing plans to support department strategies.
Data Analyst
United Bank for Africa Plc
Lagos
10.2012 - 07.2022
- Analysed large datasets, drawing meaningful conclusions and providing actionable recommendations.
- Participated in requirements meetings and data mapping sessions to understand business needs.
- Generated weekly reports, detailing findings and advising recommendations for strategic decision making.
- Improved data integrity with rigorous auditing and cleansing.
- Generated reports from extracted data for analyses.
Education
Google Data Analytics Certificate
Coursera Education
Google Cybersecurity Certificate
Coursera Education
04.2001 - 09.2023
Master of Science - Bachelor of Science and Education, Accounting, 08/2012
Tai Solarin Univertityof Education
04.2009 - 08.2013
Skills
- Problem solving
- Data Cleaning
- Data Ethics
- Data Visualization
- Data Analytics
- Data Calculation
- Spreadsheets
- Presentations
- SQL
- Structured Thinking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Technical Support Advisor
Concentrix CVG CMG UK LTD / B.T
01.2023 - 10.2023
Profit Center Manager
United Bank for Africa Plc
07.2017 - 10.2022
Data Analyst
United Bank for Africa Plc
10.2012 - 07.2022
Master of Science - Bachelor of Science and Education, Accounting, 08/2012
Tai Solarin Univertityof Education
04.2009 - 08.2013
Google Cybersecurity Certificate
Coursera Education
04.2001 - 09.2023
Debit Card Fraud Specialist
Concentrix CVG CMG UK LTD
10 2023 - Current
Google Data Analytics Certificate
Coursera Education
Similar Profiles
GRACE BOLAJI OLUBUSOLA ALAMUGRACE BOLAJI OLUBUSOLA ALAMU
Customer Service Advisor at Concentrix CVG CMG UK LtdCustomer Service Advisor at Concentrix CVG CMG UK Ltd
Julius Marcelino MeerJulius Marcelino Meer
Customer Service Representative - Nike US Retail at Concentrix CVG Philippines, Inc.Customer Service Representative - Nike US Retail at Concentrix CVG Philippines, Inc.
Jim Carlo LaureanoJim Carlo Laureano
Team Leader at Concentrix CVGTeam Leader at Concentrix CVG