Olufemi George
ABERDEEN,United Kingdom
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
27
27
years of post-secondary education
Work history
Debit Card Fraud Specialist
Concentrix CVG CMG UK LTD
Belfast, United Kingdom
10 2023 - Current
- Analyzed financial statements to identify discrepancies, irregularities and fraudulent activity.
- Recognized control failures in bank processes, procedures and customer decisions and categorized losses.
- Identified assets of suspects in order to freeze and seize assets.
- Reviewed transactions and receipts to identify any suspicious activity.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
Technical Support Advisor
Concentrix CVG CMG UK LTD / B.T
Newcastle upon Tyne
2023.01 - 2023.10
- Maximised First Time Fix Rate by conducting thorough analysis of root causes.
- Provided remote support for product functionality, maintenance and troubleshooting.
- Communicated technical concepts to customers clearly by phone.
- Diagnosed and solved issues for customers against SLAs, maintaining high satisfaction rate.
Profit Center Manager
United Bank for Africa Plc
Lagos
2017.07 - 2022.10
- Generated monthly and bi-weekly reports, detailing business position and projection for strategic decision-making.
- Attended management meetings to develop new initiatives for centre.
- Developed marketing plans to support department strategies.
- Generated new leads through online research and cold calling.
- Developed marketing plans to support department strategies.
Data Analyst
United Bank for Africa Plc
Lagos
2012.10 - 2022.07
- Analysed large datasets, drawing meaningful conclusions and providing actionable recommendations.
- Participated in requirements meetings and data mapping sessions to understand business needs.
- Generated weekly reports, detailing findings and advising recommendations for strategic decision making.
- Improved data integrity with rigorous auditing and cleansing.
- Generated reports from extracted data for analyses.
Education
Google Data Analytics Certificate
Coursera Education
Google Cybersecurity Certificate
Coursera Education
2001.04 - 2023.09
Master of Science - Bachelor of Science and Education, Accounting, 08/2012
Tai Solarin Univertityof Education
2009.04 - 2013.08
Skills
- Problem solving
- Data Cleaning
- Data Ethics
- Data Visualization
- Data Analytics
- Data Calculation
- Spreadsheets
- Presentations
- SQL
- Structured Thinking
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Technical Support Advisor
Concentrix CVG CMG UK LTD / B.T
2023.01 - 2023.10
Profit Center Manager
United Bank for Africa Plc
2017.07 - 2022.10
Data Analyst
United Bank for Africa Plc
2012.10 - 2022.07
Master of Science - Bachelor of Science and Education, Accounting, 08/2012
Tai Solarin Univertityof Education
2009.04 - 2013.08
Google Cybersecurity Certificate
Coursera Education
2001.04 - 2023.09
Debit Card Fraud Specialist
Concentrix CVG CMG UK LTD
10 2023 - Current
Google Data Analytics Certificate
Coursera Education