Summary
Overview
Work history
Education
Skills
Work availability
Timeline
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Olufemi George

Olufemi George

ABERDEEN,United Kingdom

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience
27
27
years of post-secondary education

Work history

Debit Card Fraud Specialist

Concentrix CVG CMG UK LTD
Belfast, United Kingdom
10 2023 - Current
  • Analyzed financial statements to identify discrepancies, irregularities and fraudulent activity.
  • Recognized control failures in bank processes, procedures and customer decisions and categorized losses.
  • Identified assets of suspects in order to freeze and seize assets.
  • Reviewed transactions and receipts to identify any suspicious activity.
  • Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.

Technical Support Advisor

Concentrix CVG CMG UK LTD / B.T
Newcastle upon Tyne
01.2023 - 10.2023
  • Maximised First Time Fix Rate by conducting thorough analysis of root causes.
  • Provided remote support for product functionality, maintenance and troubleshooting.
  • Communicated technical concepts to customers clearly by phone.
  • Diagnosed and solved issues for customers against SLAs, maintaining high satisfaction rate.

Profit Center Manager

United Bank for Africa Plc
Lagos
07.2017 - 10.2022
  • Generated monthly and bi-weekly reports, detailing business position and projection for strategic decision-making.
  • Attended management meetings to develop new initiatives for centre.
  • Developed marketing plans to support department strategies.
  • Generated new leads through online research and cold calling.
  • Developed marketing plans to support department strategies.

Data Analyst

United Bank for Africa Plc
Lagos
10.2012 - 07.2022
  • Analysed large datasets, drawing meaningful conclusions and providing actionable recommendations.
  • Participated in requirements meetings and data mapping sessions to understand business needs.
  • Generated weekly reports, detailing findings and advising recommendations for strategic decision making.
  • Improved data integrity with rigorous auditing and cleansing.
  • Generated reports from extracted data for analyses.

Education

Google Data Analytics Certificate

Coursera Education

Google Cybersecurity Certificate

Coursera Education
04.2001 - 09.2023

Master of Science - Bachelor of Science and Education, Accounting, 08/2012

Tai Solarin Univertityof Education
04.2009 - 08.2013

Skills

  • Problem solving
  • Data Cleaning
  • Data Ethics
  • Data Visualization
  • Data Analytics
  • Data Calculation
  • Spreadsheets
  • Presentations
  • SQL
  • Structured Thinking

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Technical Support Advisor

Concentrix CVG CMG UK LTD / B.T
01.2023 - 10.2023

Profit Center Manager

United Bank for Africa Plc
07.2017 - 10.2022

Data Analyst

United Bank for Africa Plc
10.2012 - 07.2022

Master of Science - Bachelor of Science and Education, Accounting, 08/2012

Tai Solarin Univertityof Education
04.2009 - 08.2013

Google Cybersecurity Certificate

Coursera Education
04.2001 - 09.2023

Debit Card Fraud Specialist

Concentrix CVG CMG UK LTD
10 2023 - Current

Google Data Analytics Certificate

Coursera Education

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