Oluchi Uma-Kalu

Duties include but are not limited to providing that holistic service to patients and empowering individuals to pursue hobbies and leisure activities such as shopping and creative activities. Maintaining high levels of patient morale, providing guidance and encouragement through physical and 1:1 therapeutic emotional support.

Working in close partnership with families, friends and carers to improve care plan effectiveness. Also, Inputted patient information and records on the database to maintain accurate documentation, while determining ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers etc.

Duties include Promoting residents' independence while ensuring their privacy and dignity are maintained. Minimised care continuity issues by keeping thorough, accurate records.Delivered high-quality care to clients with disabilities, achieving care plan objectives, also using outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.

Duties include: Promoting residents' independence while ensuring their privacy and dignity are maintained and providing holistic care to patients in their own homes. Documenting the day/night events on individual care plans and being able to report any issues/issues to the management. Prevented accidents and falls by ensuring cleanliness and tidiness of service user homes, and support for clients with mobility issues. Optimised user outcomes by ensuring care delivery was in line with care plans and individual wishes.

Duties include assisting customers with varying questions using product knowledge and service expertise. Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns. Also, replenished store inventory regularly, monitoring stock demands to appropriately address customer needs. Answered customer telephone calls promptly and improved on-hold wait times. Listened actively to customer concerns, confusions and needs for excellent communication.

Duties include coordinating in-store displays according to promotional plans outlined by vendors. Replenished key ranges to achieve strong stock availability while walking through the store regularly to evaluate and enhance merchandising displays, Processing and pricing new items to optimise customer interest.

Duties include:

Followed health and safety guidelines to properly dispose of waste and toxic materials, monitoring cleaning supplies and ordering more when necessary. Followed health and safety guidelines to properly dispose of waste and toxic materials. Promptly report accidents, emergencies and welfare concerns to managers for efficient resolution. Preventing the risk of injury by clearly displaying safety signs and barriers, and maintaining safe workspaces etc.